VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,055 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor communication from VisaHQ. After contacting them for 2 months, I finally gave up. Only response was to contact Embassy at Destination. I could have done that without paying fee for application and application fee. I will not use this service again.”

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Posted 4 years ago

“While your personnel is very friendly and polite, visaHQ services were the worst I have ever had in over 40 years. It took 5 weeks causing me great anxiety for my next country visa request (I had to settle for a brief temporary one since time ran out)! Replies to my nearly daily requests for updates were 'be patient'. The costs was outrageous: over $600 for a Nigerian visa when the embassy claims is only costs $160 and $30 agent fees. FedEx promised 2 day delivery but it was 3. I have travelled extensively internationally since 1990. This was my worst visa request ever! May no one after me ever have this experience. As the Romans said "Caveat emptor" (let the buyer beware)”

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Posted 4 years ago

“Website screwed tourist”

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Posted 4 years ago

“Hello! Please I’m new here and I want to make a payment I hope I’m not doing the wrong thing....are they real or scam please help🙏🙏🙏”

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Posted 4 years ago

“Hello! Please I’m new here and I want to make a payment I hope I’m not doing the wrong thing....are they real or scam please help🙏🙏🙏”

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Posted 4 years ago

“Hi There is nothing to rate. No one is attending a call, no call back. That too on some of the review its mentioned excellent which they did recently According to security & other people nearby VHQ office its not opened for long time”

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Posted 4 years ago

“I have not been able to get in touch with Customer Support via chat and phone call and have been waiting for a courier for 4 days since paying. Can someone please help me”

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Posted 4 years ago

“They never answer on chat and when i call it is switched off”

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Posted 4 years ago

“Take my money not result I want my money back please”

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Posted 4 years ago

“This visa hq folks are impostor and fraudsters. We submitted a request for visa for me and my 4 children. We provided all required documents as instructed on their website. They took our money and never sent our documents to the Ghana embassy for our visa to be processed. After inquiring severally they told us that they need our permanent residency card which Ghana embassy told us that they do not require. We were supposed to travel on July 11th and we lost our tickets for over $10000 because 9f their incompetence. Now we are asking them to return our documents and they are unable to do so. They don't care about anyone so please beware. Not sure if they are who they claim they are. This has caused a lot of emotional pain and distress to our family. I will advise you to request your visa through the embassy directly instead of going through them. I will involve my attorney if needs to be. Most of the time you hear dogs barking or roosters on the background when talking to them. No customer service ethics whatsoever. PLEASE DON'T USE THEIR SERVICE”

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Posted 4 years ago

“Please I help me”

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Posted 4 years ago

“Two days ago, I have applied for a visa to Ghana. I had to pay more than 3000 Rand. An online questionaire was filled in. I was told VisaHQ will send back the application form in order for me to sign and to proceed with the process (they mentioned 5 hours response time). Again, now 2 days later nothing has happened. I call the phone number, used online calls and chats....nothing no feedback. I cannot recommend. Stay away from this....I had to click one star, but I wouldn't give any to this company”

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Posted 4 years ago

“I trust you Ladies and Gentlemen”

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Posted 4 years ago

“لا يوجد اي رد من قبل السفارة ولا يوجد اساسا رقم هاتف او ايميل او موقع الكتروني او عبر و سائل التواصل الالكتروني وعجزنا على التواصل مع السفارة المبجله في السويد”

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Posted 4 years ago

“F_c_in sh__e ! Keeps trying to redirect "for yoor conveeenyece" to different f__c__g websites in another d__mn language! If I wanted that, I'd go there in the first _u__cing place! Stupid C__ _nz!”

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Posted 4 years ago

“I paid everything, medical letter, was taken photos,what went wrong is my agent told me that to get a visa from ie a flight ✈️ from Kenya to Dubai i have to pay another Ksh:90000 of which my parents were not that stable to afford it so my passport is still here but i need you to help me out please”

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Posted 4 years ago

“незнаю, кто вам пишет восторженные отзывы. лично я очень, ну очень мягко сказать расстроен. мало того, что до вас совершенно невозможно достучаться, ужасная связь, непонятный английский, так не можете мое заявление найти. и визы вот уже 2 недели так и нет. в прошлом году подавал через консульство. получил визу прочто за 3 рабочих дня. теперь появился посредник и такие заморочки. я бы и 1 звезды вам не поставил”

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Posted 4 years ago

“if some one from your agency would bother to answer the call as your land line number is not valid and the mobile number is never answered”

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Posted 4 years ago

“Very poor service. I have applied evisa through your site. I was told that the application was missing info and then sent from your side to the consulate and It was rejected. To note that I have submitted the required documents from your side and I was not updated about the requested missing documents.”

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Posted 4 years ago

“Very Very Bad service , no action is taken to the application and no response and money of the application wasted , legal action to be taken”

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Posted 4 years ago

VisaHQ is rated 4.4 based on 4,055 reviews