VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,153 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kenyatta Bryant is an absolutely awful human being. He is an incompetent employee and lacks basic level customer service. His communication and behavior is extremely disrespectful, but only via email. When on the phone, he shows his true character which that of a weak, small, cowardly man. If he is handling your visa, ask for someone more competent. He, admittedly, has no idea what is going on.”

Helpful Report

Posted 3 years ago

“call centre no one answering the call. after holding 20 min to 30 min call automatically gets disconnected. !!!”

Helpful Report

Posted 3 years ago

“This company provides information that contradicts every info coming from the Embassy and their service fee is so high but you don't feel that its worth their service.”

Helpful Report

Posted 3 years ago

“unable to help me, really long waiting time between answers and they referred me to the ambassador. they didn't know any answers to my questions”

Helpful Report

Posted 3 years ago

“On Tue, 17 May 2022 03:00:42 GMT Robert P wrote: Have already done so and nothing, just like everyone else? On Tue, 17 May 2022 02:36:38 GMT Robert P wrote: Now you accepted the monies on the 22/3, now nearly 8 weeks later and your company does not have the decency to return the funds, it would appear by your reviews that this is a common occurrence with your company??!! Robert P “Not even worth writing, this organisation takes your money and then when they cany or wont provide the service pretent to send your money back, but it never arrives? Stay away from them.” Posted 1 week ago Anonymous Posted 2 weeks ago Anonymous “no help at all” Posted 2 weeks ago On Tue, 17 May 2022 02:33:16 GMT Robert Parke wrote: No you need to allow the funds to be paid back that’s all? On Tue, 17 May 2022 01:40:45 GMT Robert Parke wrote: Hi, That is an incorrect number? On Sun, 15 May 2022 23:58:01 GMT Robert Parke wrote: Thank You Angel”

Helpful Report

Posted 3 years ago

“I apply for tourist visa in January now is my You guys take 5 to 6 month and I calling to the office no one answering I pay you guys you don’t guys give me the visa free very bad service You guys have”

Helpful Report

Posted 3 years ago

“I apply for Torres Visa in January now May and I keep calling for my visa no one answering me is very bad service you guys don’t provide visa free we pay you guys”

Helpful Report

Posted 3 years ago

“Not even worth writing, this organisation takes your money and then when they cany or wont provide the service pretent to send your money back, but it never arrives? Stay away from them.”

Helpful Report

Posted 3 years ago

“The visa approval to Vietnam does not take 3 days as indicated on the Visahq advertisement. My visa approval took more time and my trip was ruined. The Visahq team does not work with the Embassy to get the visa expedited. Complete waste of time. The work Visahq does is what I would have done by applying for the visa through the Vietnamese government website minus 64 dollars.”

Helpful Report

Posted 3 years ago

“no help at all”

Helpful Report

Posted 3 years ago

“Emails are returned as undeliverable. No one answers phone calls. The phone also ring constantly busy.”

Helpful Report

Posted 3 years ago

“Pathetic service. They charged me for a Visa that they could not process. The money was taken by them despite knowing that the Visa was not being issued by the high commission. They are reluctant to process the refund even after 20 days. I would not recommend your service to anyone. BTW I did get the Visa that you said was not being issued and I processed it on my own. So much for your expertise in assisting with Visas.”

Helpful Report

Posted 3 years ago

“Worst service. Please try not to use this service as they actualy doing nothing and charging you for service which they don't even provide. I have send and upload all documents they ask me to but keep asking for same documents again and again.”

Helpful Report

Posted 3 years ago

“I have had a very poor experience with VisaHQ services. After multiple chasing and asking for the status of my application with no action taken at all, I had to cancel the service and it's been 3 weeks now that I didn't get a refund and again chasing them for an update without any indication on when I can expect to get my refund for the service that hasn't been provided to me. Very disappointing service and unprofessional approach to handling customers and visa support services. Do not recommend to use at all for your own piece of mind.”

Helpful Report

Posted 3 years ago

“I applied for visa in January 25 and still I’m waiting for my visa very bad service”

Helpful Report

Posted 4 years ago

“The Egyptian harami people everywhere making harimi.after finish taking your money they will not response anymore.99% comments are bad. UAE police should banned them and close this office.”

Helpful Report

Posted 4 years ago

“they toke my money and i didn’t get the visa”

Helpful Report

Posted 4 years ago

“I am interested toureast visa mexico”

Helpful Report

Posted 4 years ago

“Asalamo alaykom I'm happy to join you secondly I m sorry (afuni)”

Helpful Report

Posted 4 years ago

“Useless service ever !! They don't also know which documents are needed!! They don't even know that you have appointments!! Very useless people”

Helpful Report

Posted 4 years ago

VisaHQ is rated 4.4 based on 4,153 reviews