VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,925 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Egyptian harami people everywhere making harimi.after finish taking your money they will not response anymore.99% comments are bad. UAE police should banned them and close this office.”

Helpful Report

Posted 3 years ago

“they toke my money and i didn’t get the visa”

Helpful Report

Posted 3 years ago

“I am interested toureast visa mexico”

Helpful Report

Posted 3 years ago

“Asalamo alaykom I'm happy to join you secondly I m sorry (afuni)”

Helpful Report

Posted 3 years ago

“Useless service ever !! They don't also know which documents are needed!! They don't even know that you have appointments!! Very useless people”

Helpful Report

Posted 3 years ago

“I am Bangladeshi passport holder living uk also my wife she is born india and she got oci has well so can u let me know I am eligible to apply 5 years indian tourist visa or not”

Helpful Report

Posted 3 years ago

“Disappointing services, poor communication, information supplied on the web site, has lots of hidden requirements, which can only be known once the fee is paid. was applying for a Russian visa after wasting 10 days finally I have to cancel the order subject to fee cancelation, will never recommend to any one”

Helpful Report

Posted 3 years ago

“VERY BAD SERVICE.AS I WAS TOLD THAT I WOULD NOT BE CHARGED UNLESS THEY START PROCESSING MY VISA FOR MY CHILD AND AND ASKED ME TO PAY A FEE .BUT THEY COULD NOT GET ME THE DATE OF APPOINTMENT WITH EMBASSY BEFORE MY TRAVEL .THROUGHOUT MY CONVERSTAION I TOLD THEM THAT I HOPE I WOULDNOT BE CHARGED.THEY TOLD ME THE SAME AND AT LAST WHEN I ASKED TO REFUND THE FEE THEY CHARGED ME.I AM NOT SURE HOW MUCH THEY GOING TO CHARGE ANYWAY IM GOING FORWARD WITH OMBUDESMAN SERVICE AGAINST THIS CHEATING AGENCY.THEY ARE NOT TRANSPERENT”

Helpful Report

Posted 3 years ago

“Need English version for other nationality”

Helpful Report

Posted 3 years ago

“Horribly rude, misinformation provided. Treating customers like dogs. Hope you rot!”

Helpful Report

Posted 3 years ago

“I was given misinformation about my visa. I was told this am that the borders are closed”

Helpful Report

Posted 3 years ago

“SCAM!! No communications at all. they just take your money and disappear. no one answers the online call, the office number are fake, and the chat is good as nothing.”

Helpful Report

Posted 3 years ago

“ਇਨਾ ਦੀ ਸਰਵਿਸ ਵਧਿਆ ਨਹੀ ਐ, ਪੇਸੈ ਲੇਕੇ ਫੌਨ ਨਹੀ ਚੱਕਦੇ.”

Helpful Report

Posted 3 years ago

“Very poor communication from VisaHQ. After contacting them for 2 months, I finally gave up. Only response was to contact Embassy at Destination. I could have done that without paying fee for application and application fee. I will not use this service again.”

Helpful Report

Posted 3 years ago

“While your personnel is very friendly and polite, visaHQ services were the worst I have ever had in over 40 years. It took 5 weeks causing me great anxiety for my next country visa request (I had to settle for a brief temporary one since time ran out)! Replies to my nearly daily requests for updates were 'be patient'. The costs was outrageous: over $600 for a Nigerian visa when the embassy claims is only costs $160 and $30 agent fees. FedEx promised 2 day delivery but it was 3. I have travelled extensively internationally since 1990. This was my worst visa request ever! May no one after me ever have this experience. As the Romans said "Caveat emptor" (let the buyer beware)”

Helpful Report

Posted 3 years ago

“Website screwed tourist”

Helpful Report

Posted 3 years ago

“Hello! Please I’m new here and I want to make a payment I hope I’m not doing the wrong thing....are they real or scam please help🙏🙏🙏”

Helpful Report

Posted 3 years ago

“Hello! Please I’m new here and I want to make a payment I hope I’m not doing the wrong thing....are they real or scam please help🙏🙏🙏”

Helpful Report

Posted 3 years ago

“Hi There is nothing to rate. No one is attending a call, no call back. That too on some of the review its mentioned excellent which they did recently According to security & other people nearby VHQ office its not opened for long time”

Helpful Report

Posted 3 years ago

“I have not been able to get in touch with Customer Support via chat and phone call and have been waiting for a courier for 4 days since paying. Can someone please help me”

Helpful Report

Posted 3 years ago

VisaHQ is rated 4.4 based on 3,925 reviews