VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,169 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is BAD, they took $700.00 from me for Visas for my wife and me, we got nothing from them, except you can use a credit for future use. Yea, right, why would I do that when you never delivered our visas, or the requested refunds. We argued via email over and over, you are a bad company! AVOID doing business with this company.”

Helpful Report

Posted 3 years ago

“Here my story with you guys , I submitted my application in 6th of Oct to get south sudan visa , the documents as you requested from me , and after few days you ask for more documents and after other few days you ask for more documents , why from beginning not asking me all what you need, and you say you submitted my application and now it's already 34 days and you ask again for new booking confirmation of my hotel , I lost the business deal , because of you , very poor quality service Tourist E-visa to South Sudan for BELAL BAJOUK 122409.88 KZT Your visa decision has been made The authorities of South Sudan has approved/denied your visa. Your visa will be sent to you shortly on your email. Nov 5, Saturday, 2:01 Visa has been submitted The authorities South Sudan has accepted your application for processing We have prepared your application for submission to the authorities of South Sudan and will notify you shortly whether it was accepted Nov 10, Thursday, 1:04 pause_circle_filled We would like to inform you that there are problems with the application Please resolve it as soon as possible to avoid any delays Oct 17, Monday, 5:32 check_circle Your documents were received by our team and we're reviewing what has been sent. We'll let you know shortly if anything else is needed Oct 6, Thursday, 8:20 check_circle Order has been paid 122409.88 KZT”

Helpful Report

Posted 3 years ago

“It’s a scam! Told me I need to get a visa to Morocco but unfortunately it’s not needed anymore. They just got my money! The attached photo below isn’t a visa. It’s a public health form we submitted during application.”

Helpful Report

Posted 3 years ago

“I applied for Indian tourist visa, but due to my nationality I was not able to get e-visa. So they said they will refund the money, but more than one month has passed and I have not got anything and whenever I send them email, they apologize and say that their team will process it shortly. I am not satisfied with their service at all.”

Helpful Report

Posted 3 years ago

“Providing incorrect information. They advised me for my inquiry, they could not do documents for the country I requested and that I needed to contact the embassy. They provided me the "information" of the embassy, but the website and email did not work. Very poor customer service.”

Helpful Report

Posted 3 years ago

“I applied for a visit visa on line but there no response Wats wrong with my application”

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Posted 3 years ago

“fake website.”

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Posted 3 years ago

“I applied for visa almost 8 months I did not received anything till now, and not getting my refund”

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Posted 3 years ago

“Please don't believe on such type ghatiya app”

Helpful Report

Posted 3 years ago

“I have been trying to get a reply since 13 July. I have resent the e-mail 3X. Not a word!! No one answers the phone either. Hopefully this will get attention. Dear VisaHQ Please can you let me know how to claim/organize a refund? I incorrectly started to apply for an Australian visa on your online service. I have not submitted any documents but I did make payment for 2 visas totaling R11030.00 I do not need this application and would like it cancelled. The one application #ZA343009 placed on 10 July 2022 And one f #ZA343006 placed on 10 July 2022.”

Helpful Report

Posted 3 years ago

“Foolish people who don’t want to do anything just scamming”

Helpful Report

Posted 3 years ago

“This is the worst service I ever had with applying for a refund I was applying for more than a month now. First they have cancelled my appointment without me knowing it. And now they are giving me a hard time getting my money back!!!! Don't ever use them at all!!!!”

Helpful Report

Posted 3 years ago

“You have to go to VFS yourself with the documents. Currently VFS is taking walk ins - no appointments for Croatia - but visa hq staff had no idea about it. Also said wold only give documents info if i applied through them. Not very impressed!”

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Posted 3 years ago

“Electrical”

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Posted 3 years ago

“Poor connection offline most of the time”

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Posted 3 years ago

“Very bad customer service very disappointed”

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Posted 3 years ago

“Malta Visa Update New Kno Ur Help Me”

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Posted 3 years ago

“I was applying for a visa to Sweden from the UK. The process is broken, they were sitting ducks 3 weeks promising that we are looking for a visa appointment. After I asked them multiple times about the progress they always replied with a template email that they are still in process of getting an appointment. Eventually, they cancelled my visa process and refunded the amount (still waiting for the return). So in the end wasted 3 weeks and processed the visa on my own by booking it through the embassy. I would never recommend the service as they waste a lot of time and energy.”

Helpful Report

Posted 3 years ago

“Customer service is pathetic, chat representatives don't even care to respond to the query, tried to call customer care, not ready to talk, in between the query disconnected call.”

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Posted 3 years ago

“Even 1 star is too much for them. They are not trusted company. I have applied for visa to Turkey including me, my wife and 3 kids below the age of 15 Y/O and i have paid £99.80 each ( £299.40 in total) and when i found out that kids under 15 years old are exempt they refused even to replay back. I had online chat chat as soon as i mentioned the case they ended up the chat. sent few emails, no even acknowledgment or replay. I have contacted Turkish consulate on the phone, they said you need to get touch with the third party visa service. before i applied for visa i had online chat with an advisor to enquiry and i did mention that i'm applying for kids as well but they never told me that kids under the age of 15 Y/O are exempt. I have no trust for this visa service and i will not recommend it.”

Helpful Report

Posted 3 years ago

VisaHQ is rated 4.4 based on 4,169 reviews