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Welcome Pickups Reviews

4.9 Rating 6,385 Reviews
97 %
of reviewers recommend Welcome Pickups
Company Reviews Metrics Info
4.9
Based on 6,385 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Welcome Pickups Reviews

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018
Triono
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Excellent”
Helpful Report
Posted 5 years ago
Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. We wish you all the best,
Posted 5 years ago
José M
Verified Buyer
“Excellent service.”
Helpful Report
Posted 5 years ago
Thank you for your review! We couldn't thank you enough for your words, trust and support! We look forward to the next time we get to see you! We wish you all the best,
Posted 5 years ago
Anonymous
Verified Reviewer
“Very clean car awesome service and great personality”
Helpful Report
Posted 5 years ago
Thank you for your review and the photos too! We are so happy your travel experience started as it should. Don't hesitate to use our services again when you and your family visit a city where we operate! We would love to see you again! We wish you all the best,
Posted 5 years ago
Vellard
Verified Buyer
“This service is a shame. Taxi was cancelled to go to the port at 5h22 morning without any solution. But they debited my credit card immediately for sure !!! And tarif are very much expensive compared to the fix rate...”
Helpful Report
Posted 5 years ago
Dear Delphine, We would like to extend our most sincere apologies regarding the quality of the service you received, we fully understand your frustration, and we would appreciate a chance to make things right. A member of our Customer Care team has emailed you and is eager to discuss this with you further. We would highly appreciate it if you could take some time and discuss this with our representative to further share your thoughts! Look forward to hearing from you. Thank you.
Posted 5 years ago
Rachel
Verified Buyer
“We highly recommend Welcome Pickups. Our driver Luis was punctual, helpful and super friendly- even at 2.30 am :)”
Helpful Report
Posted 5 years ago
Thank you for such wonderful feedback! This is great to hear and we are so happy that our driver was able to enhance your Welcome Pickups experience. We really appreciate you taking the time to let us know how enjoyable and professional you found your trip to be. We look forward to your next journey with us. We wish you all the best,
Posted 5 years ago
Anonymous
Verified Buyer
“Driver came on time. He was professional, courteous, and made our trip easy and comfortable.”
Helpful Report
Posted 5 years ago
Thank you for trusting us! We really appreciate it! We look forward to seeing you again in our other destinations too! We wish you all the best,
Posted 5 years ago
Anonymous
Unverified Reviewer
“Fine arrangement”
Helpful Report
Posted 5 years ago
Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. We wish you all the best,
Posted 5 years ago
Guy
Verified Buyer
“Everthing very good”
Helpful Report
Posted 5 years ago
Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover 40 cities around the globe at the moment? Give us a follow to know more about us and our destinations and to receive offers. We hope to see you soon again! We wish you all the best,
Posted 5 years ago
Paul
Verified Buyer
“Fantastic service from Zeeshan at welcome pickups. He was on time and very professional and friendly. Perfect start to our mini break”
Helpful Report
Posted 5 years ago
Thank you for such wonderful feedback! This is great to hear and we are so happy that our driver was able to enhance your Welcome Pickups experience. We really appreciate you taking the time to let us know how enjoyable and professional you found your trip to be. We look forward to your next journey with us. We wish you all the best,
Posted 5 years ago
Anonymous
Verified Buyer
“We got a transfer from Athens Airport. Although it was hassle free I didn’t expect it to be in a general taxi that I could have hopped in myself at the airport . I did wonder if we had paid more for something we could have done ourself just as easy at the airport”
Helpful Report
Posted 5 years ago
Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best,
Posted 5 years ago
Anonymous
Verified Reviewer
“Genial, conducción suave y segura. Recibimiento con agua y chocolate. Servicio de lujo en vehículo de alta gama, Jaguar XF, altamente recomendable. Gracias Pedro”
Helpful Report
Posted 5 years ago
We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! We wish you all the best,
Posted 5 years ago
Anonymous
Verified Reviewer
“Awesome Mohamed service was superb”
Helpful Report
Posted 5 years ago
Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best,
Posted 5 years ago
Francesc M
Unverified Reviewer
“Excellent service!!”
Helpful Report
Posted 5 years ago
Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best,
Posted 5 years ago
Francesc M
Unverified Reviewer
“Excellent service!!”
Helpful Report
Posted 5 years ago
Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best,
Posted 5 years ago
Alex
Verified Buyer
“Really nice to be picked up at the airport or hotel, no trying to book a taxi or find the address, simple and as cheap as getting a taxi at the airport.”
Helpful Report
Posted 5 years ago
Thank you for trusting us! We really appreciate it! We look forward to seeing you again in our other destinations too! We wish you all the best,
Posted 5 years ago
Fine
Verified Buyer
“Everything O.K”
Helpful Report
Posted 5 years ago
Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover 40 cities around the globe at the moment? Give us a follow to know more about us and our destinations and to receive offers. We hope to see you soon again! We wish you all the best,
Posted 5 years ago
Gaelle
Verified Buyer
“Very good and organised. A real service especially with children and suitcases in a city you don't know.”
Helpful Report
Posted 5 years ago
Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best,
Posted 5 years ago
Barbara E
Verified Buyer
“Just perfect! Well organized, friendly and efficient”
Helpful Report
Posted 5 years ago
Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover 40 cities around the globe at the moment? Give us a follow to know more about us and our destinations and to receive offers. We hope to see you soon again! We wish you all the best,
Posted 5 years ago
Sama
Verified Buyer
“Professional service all round. The driver was punctual and polite.”
Helpful Report
Posted 5 years ago
Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best,
Posted 5 years ago
Jal
Verified Reviewer
“This company's booking website needs to STATE UP FRONT that any size "hand luggage" (including purses, backpacks) will count as "luggage." The charge for "extra" luggage was also shocking. The booking web-page only asked the buyer for + or - number of "checked luggage." What a trap.”
Helpful Report
Posted 5 years ago
Dear Jal, We are sorry to hear about the experience you encountered while using our services, as this is not the high standard that we aim to provide at Welcome Pickups. and would like to have the opportunity to reach out to you directly. A member of our Customer Care team is eager to get in touch with you and discuss this with you further. We hope you take the time and email our Customer Care team to resolve this with you and share with them any details about your experience. Our email address is orders@welcomepickups.com. We look forward to hearing from you. Thank you.
Posted 5 years ago
Welcome Pickups is rated 4.9 based on 6,385 reviews
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