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Wren Kitchens Reviews

4.7 Rating 3,736 Reviews
93 %
of reviewers recommend Wren Kitchens
4.7
Based on 3,736 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Wren Kitchens Reviews
Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 2 star review on 7th August 2024
Peter Burwell
Wren Kitchens 2 star review on 7th August 2024
Peter Burwell
Wren Kitchens 2 star review on 7th August 2024
Peter Burwell
Wren Kitchens 1 star review on 19th June 2024
David
Wren Kitchens 1 star review on 19th June 2024
David
Wren Kitchens 1 star review on 19th June 2024
David
Wren Kitchens 1 star review on 19th June 2024
David
257
Anonymous
Anonymous  // 01/01/2019
Really loved the 3D experience! HARRY, ref 30099420
Helpful Report
Posted 6 years ago
Very good all round service and quality Kitchens at competitive prices.
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Posted 6 years ago
Very happy with the kitchen. But a bit disappointed as we are still waiting for the hood for the hob. It’s been couple of weeks since we had the delivery, but no sign of hood yet. Otherwise it’s really really good kitchen. Just can’t wait to start using it.
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Posted 6 years ago
Great service love my new kitchen would have got 5 stars if delivery wasn't delayed a little
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Posted 6 years ago
Great customer service and great value for money. Friendly staff who have a great knowledge of the product.
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Posted 6 years ago
Great customer service and great value for money. Friendly staff who knew what they were talking about would highly recommend
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Posted 6 years ago
Really pleased with our Wren kitchen! The whole experience from design through to delivery was informative, well communicated and knowledgeable. Our kitchen designer took the time to listen to our needs and ensured that the final design worked for us as a family. She was patient with our various ideas and willing to adapt and change designs as needed. Delivery times were well communicated and quick. The kitchen itself looks fantastic and is good quality. Unfortunately we found Wren too expensive to fit the kitchen. We sourced our own fitter so I would be unable to comment on the quality of fitting.
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Posted 6 years ago
Great communication from start to finish, no hassle and all very clear. Easy delivery, however the lorry is extremely big and it could have been an issue if delivery was nearer home time as everyone parks on the streets. We noticed on the tracker they went around the longest route to get to our property, apparently this was down to not having updated sat navs. It could have saved us time getting back to work and also the company drivers time and fuel etc. High quality kitchen and no damages! We Would have liked templates for the handles to make fitting easier as we are first timers at fitting a kitchen and any mistakes would have ruined the doors. If we had gone for fitting this would have nearly doubled in price so we trusted in our family and are fortunate enough they know some of the trade and worked really well together. Overall our kitchen looks amazing and we are very happy!
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Posted 6 years ago
Every point, from my appointment with the Wren designer in Oxford through to the contract fitters, has been great. Andrew, my customer care contact, called and emailed each week until my delivery came too. The delivery packaging, however, could be improved - some units are not very well wrapped and delivery man was a little “rough” with the boxes so I had three damaged pieces, but these were replaced whilst fitters were working the next week. I have been very lucky with the fitting team (who live over an hour away) they were fantastic, neat, clean and thorough. Everything works and we are delighted with the end result.
Helpful Report
Posted 6 years ago
From my appointment with the Wren designer through to the contract fitters, my experience overall has been great. Andrew, my customer care contact, called and emailed each week until my delivery came too. The delivery, however, could have been better - some units are not well wrapped and delivery man was a little “rough” with the boxes so I had three damaged pieces, but these were replaced whilst fitters were working the next week. I have been very lucky, Stuart and his fitting team (who live over an hour away) were fantastic, neat, clean and thorough. Everything works and we are delighted with the end result.
Helpful Report
Posted 6 years ago
I haven't given this five stars as i have had a few niggles with the installation, however this is down to the fitter and not Wren, who have been professional and helpful throughout. I still have one outstanding issue but this is in hand and will hopefully be sorted soon. The kitchen is of a high standard and overall i'm very pleased with it.
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Posted 6 years ago
Fabulous fitters that went above and beyond,polite,just lovely. I felt the kitchen planner could of been more informative and more in tune with our requirements.Extra costs should have been highlighted.
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Posted 6 years ago
Very pleased with my new kitchen.
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Posted 6 years ago
Loads of designs to choose from. Never had anyone push us into things we didnt want. Completely our own choice. Had a problem with some missing parts from delivery but got sorted within a couple hours, very easy and no hassle.
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Posted 6 years ago
Excellent service at showroom a couple of problems initially but these were dealt with promptly
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Posted 6 years ago
Very good all round service and quality Kitchens. Knowledgeable designers and delivery team good and reliable.
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Posted 6 years ago
The showroom assistant was excellent we spent hours planning every detail and then I went back and made some changes but nothing was too much trouble for him. The installation team were great too and did an excellent job, very pleased with my new kitchen. The reason I only scored 4 is because the installation team were taken off my kitchen after 3 days and put on another job. This was very disappointing but they finished it the following week
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Posted 6 years ago
Kitchen delivered on time and fitter Very efficient all good
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Posted 6 years ago
Helpful design assistance although it took a bit of time! Very quick installation. Did it in half the time quoted.
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Posted 6 years ago
We were extremely pleased with the planning and fitting of an excellent kitchen. Would have given 5 stars but had a communication problem with the office, which was resolved by the designer.
Helpful Report
Posted 6 years ago
Wren Kitchens is rated 4.7 based on 3,736 reviews