Login
Start Free Trial Are you a business? Click Here

Argos Reviews

2.7 Rating 4,076 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read Argos Reviews
Visit Website

Email:

info@argos.co.uk

Write Your review

Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I ordered a tv and wall bracket for my sounds birthday online threw the fast track option. When away to the put the tv on the wall found that the bracket that came with the tv didn't even fit it! I then returned this item to my local store in elgin and was told I would be refunded threw paypal within 5 working days! 10 working days later and I still have no refund!!! When I phoned to see what was going on I basically got told I would just have to keep waiting and there's nothing they can do about it! Absolutely appalong customer service and I am still waiting for my refund I would not recommend argos atoll!!!!!
Helpful Report
Posted 10 years ago
This is a little email just to say how disappointed I am with the service. I have bought some items online. I tried to see if went through so I tried the track your order bit but it wasn't working. I sent 2 emails and after 5 hours I had to call Customer Services just to find out that one of the items was out of stock and I would have to wait 7 days for refund. When I try to ask why as it wasn't my fault she start rushing into information. One of my friends start laughing at the situation as I was trying to buy something since yesterday. the person said "If you are laughing I'm just going to cancel your order" and hung up on me. For starters, how can be possible for me have to wait for 7 days for something that is not my fault or just a simple "change of mind" with the buy? the website kept showing availability for 10 minutes before I went through with the buy. So, how can I have to wait for their mistake? and the website still showing that a shop in Angel has the item. How come, a customer care person hang up on a customer? This is totally unacceptable. I don't know if one customer is important to them (as I've written to them), but I'm closing my account today (it is a new one, but I buy things from them in a monthly basis in their stores) and I hope I don't need to use it again for the time being. Please Argos, just be fair with people when it is not their fault and please, don't hang up on customers is very very rude.
Helpful Report
Posted 10 years ago
Brought a malibu pink chest of draws.Put item together to find the draw was warped and did not close like it should.phoned customer servises said that they would send me a replacment draw. 5 days later found the draw was posted put in my shed next to my house. Parcel damaged on 1 cotner draw damaged it was a joke very unhappy with argos servises
Helpful Report
Posted 10 years ago
Ordered a TV to be delivered online the following day. On the plus side, we got a phone call on Friday evening within a few hours of ordering that the delivery slot chosen was unavailable and that they would confirm when the delivery would be made. No clue until we call the following day in the afternoon, only to find out that the delivery would be 2 days late on a Monday. One star due to us only being available on weekends, the misleading deliveryb slot and lack of update before confirming a new delivery time.
Helpful Report
Posted 10 years ago
Three hour delivery from ordering, brilliant! One very happy little boy thanks to Argos. Will definitely be recommending and using again.
Helpful Report
Posted 10 years ago
We placed an order for nursery furniture the week before Christmas, arranging delivery for 30th December. Got a phone call the day before, rearranging delivery for 8th January due to a stock issue. Got a text the day before, confirming our delivery window so sat in and waited... and waited... and waited. No delivery. Phoned customer services the following morning, as the offices were closed that evening (delivery could have been until 8:00pm). Told that the delivery was not made, as the drivers 'ran out of hours', so just didn't deliver - no phone call, just didn't show up. Offered a new delivery date of 2nd February! Cancelled my order and arranged a refund. The advisor I spoke to was very helpful, but waiting another month to see if my order will arrive again (after two failed attempts already was unacceptable). I have since placed an order with another, more reliable company. Wish I'd read the reviews and warnings on here before I ordered. I will never use Argos home delivery again. Dreadful service.
Helpful Report
Posted 10 years ago
I recently made an order for delivery which I obviously waited at home for. I had a message saying that delivery had been attempted but failed..an outright lie as I was at home. Trying to get a new delivery date was an absolute pain. I have never had problems with Argos so put it down to a one off.. However, I bought a bed last week. It got to 6pm on the day of delivery and I had a call saying the van could not get down my road..fair enough. So Argos arranged for a smaller van to deliver it, on Thursday. Somehow this date changed to Wednesdag, then I had a message saying it was coming on the following Monday! After 45 minutes on hold to customer services I was told it was actually to be delivered Wednesday. I took the morning off of work, thought I'd give them a call just to confirm my delivery as they don't seem to be 100% on any date or know what is even going on. The adviser tells me there is no record of my order coming on Wednesday, it Is in fact Thursday between 7 and 12. So I now sit here, on Thursday, at 11:30, no sign of My delivery and no phone call from the driver. Another day I have taken off of work. I called Argos for what seems like the 100th time, it has been confirmed the delivery is being made today but nobody knows a time. So basically, that's two days I have taken off of work, and currently still no sign of my bed. Im not holding out much hope it will even arrive today. Never again will I place an order with this company.
Helpful Report
Posted 10 years ago
Dora cafe.the lights and sounds are really good,but my little girl was dissapointed that it came with only 1 doll and the rest was cardboard and also on the box it showed the dog peritto and a cat and these items were not supplied and i cant find them sold seperately.
Helpful Report
Posted 10 years ago
Someone collected a PS4 for me from Argos in Cromer on Boxing Day. They were told that it came with a free Uncharted 4 Collection game. They did not have it so I had to collect it from Castle Mall in Norwich by the following day. So I made a special trip to Norwich a total journey of 45 miles. However when I got to the Castle Mall Argos (between 11.10 and 11.30am) I was told it was not free. Therefore I made a special trip for nothing paying for both petrol and car parking. Never mind having to deal with all the queues. I complained to Argos on 27/12/2015 and they got back to me on 28/12/2015. They advised I contact them if I was unhappy about being misled and they will speak to the store to see if they would honour what was promised. So I stated that I was not happy. 9 days later I have no reply by email or any other means. Last time I shop with Argos.
Helpful Report
Posted 10 years ago
I ordered a TV last Saturday and selected the 7pm-10pm delivery slot. I waited up in the front room for it to arrive and they never showed up, had no emails or calls. I left it in the hope that they'd arrive the following morning by some miracle. The next day at around 3pm they call me to tell me they're actually out of stock and that it'd take a week for the item to get down from some other warehouse and they'd rearranged the delivery, I agree to this which takes the woman on the phone by complete surprise so she quickly hangs up. Immediately after this phone call, I get a text through from Argos saying my item was cancelled and is to be refunded. I shrug it off assuming it won't arrive and then three days later they took the money out of my account. If you really have to buy from them, you'd save A LOT of hassle if you collected it yourself.
Helpful Report
Posted 10 years ago
orderd a double mattress 2 as they the first time got it wrong and the 2nd time they delivered us the exact same mattress
Helpful Report
Posted 10 years ago
I ordered a bed from argos , at the time of purchase it said 5 days delivery, I paid in full they took the money but 5 days later I have no bed or emails of them , I phoned today at 6.30 pm phone lines were busy I was on hold after 45 minutes (7.15) I got an answer she said you have no delivery date ill just put you on hold a few moments while I get you a delivery date , again I was on hold , customer services phone line is open till 8 pm so as I was still on hold at 8.25 pm I decided they'd fobbed me off so ended the call I am disgusted with argos customer services, i will never buy from argos again, as I'm still no nearer to finding out when my bed will be here , quick enough to take money from you ,
Helpful Report
Posted 10 years ago
So mad with Argos right about now, ignore e-mails and fob you off with excuses. They delivered my sons Christmas present damaged and have still not replaced it.
Helpful Report
Posted 10 years ago
Great customer service. Got my delivery on time with texts and a call to say the van was on its way! Cery impressed! Very satisfied customer. Thank you!
Helpful Report
Posted 10 years ago
Don't expect basic customer service from Argos. They said they couldn't take my old bed outside - literally down a short hall to the front door and no stairs! Were not able to take away the packaging or assemble the bed. The only suggestion was to ask me if I had a rubber hammer which I would need to get the feet in. Rubbish service
Helpful Report
Posted 10 years ago
Ordered matress (very nice) paid for pick up of old matress delivery men refused to take because argos did not supply them or myself with packaging to put it in to return (not once mentioned in their numerous txt & emails) now they have decided they wont pick old matress up no reason why (one of reasons ordered from argos was pick up of old matress service) have now celebrated new year with our new hall friend (old matress) absolutely disgraceful customer service avoid argos online much more helpful customer friendly companies out there AVOID ARGOS ONLINE AT ALL COSTS SHOCKING COMPANY
Helpful Report
Posted 10 years ago
Ordered a tumble dryer yesterday ONLY because it would be delivered within 48hours and just received a message to say it had been confirmed it will be delivered on 31st Jan 2016 . (one month later) Called customer service and they said it must have been an error, However it happened to my brother last month with a fridge freezer. My brother had to fight to get refund for weeks and they had no recall of his sale so I better get refund as promised !!Nothin but liars and cons.
Helpful Report
Posted 10 years ago
Very convenient, I always manage to find something quickly as well as efficiently. #TeamArgos They have great customer service and I have never experienced any kind of problem
Helpful Report
Posted 10 years ago
Appalling Shop cash paid by disabled man his debit card was stolen he explained they took cash. yet forced a gift card on him forcing him to buy Their goods this is no better than blackmail you have no choice but to buy Thérè shoddy rubbish if you Pay cash you have a right to cash back Not gift cards avoid argos Thérè are much better stores Argos are robbers
Helpful Report
Posted 10 years ago
Never had a problem with Argos. Always been polite and attentive. Like their eBay collection service as well as very hand.
Helpful Report
Posted 10 years ago
Argos is rated 2.7 based on 4,076 reviews