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Argos Reviews

2.7 Rating 4,084 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,084 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
So mad with Argos right about now, ignore e-mails and fob you off with excuses. They delivered my sons Christmas present damaged and have still not replaced it.
Helpful Report
Posted 10 years ago
Great customer service. Got my delivery on time with texts and a call to say the van was on its way! Cery impressed! Very satisfied customer. Thank you!
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Posted 10 years ago
Don't expect basic customer service from Argos. They said they couldn't take my old bed outside - literally down a short hall to the front door and no stairs! Were not able to take away the packaging or assemble the bed. The only suggestion was to ask me if I had a rubber hammer which I would need to get the feet in. Rubbish service
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Posted 10 years ago
Ordered matress (very nice) paid for pick up of old matress delivery men refused to take because argos did not supply them or myself with packaging to put it in to return (not once mentioned in their numerous txt & emails) now they have decided they wont pick old matress up no reason why (one of reasons ordered from argos was pick up of old matress service) have now celebrated new year with our new hall friend (old matress) absolutely disgraceful customer service avoid argos online much more helpful customer friendly companies out there AVOID ARGOS ONLINE AT ALL COSTS SHOCKING COMPANY
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Posted 10 years ago
Ordered a tumble dryer yesterday ONLY because it would be delivered within 48hours and just received a message to say it had been confirmed it will be delivered on 31st Jan 2016 . (one month later) Called customer service and they said it must have been an error, However it happened to my brother last month with a fridge freezer. My brother had to fight to get refund for weeks and they had no recall of his sale so I better get refund as promised !!Nothin but liars and cons.
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Posted 10 years ago
Very convenient, I always manage to find something quickly as well as efficiently. #TeamArgos They have great customer service and I have never experienced any kind of problem
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Posted 10 years ago
Appalling Shop cash paid by disabled man his debit card was stolen he explained they took cash. yet forced a gift card on him forcing him to buy Their goods this is no better than blackmail you have no choice but to buy Thérè shoddy rubbish if you Pay cash you have a right to cash back Not gift cards avoid argos Thérè are much better stores Argos are robbers
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Posted 10 years ago
Never had a problem with Argos. Always been polite and attentive. Like their eBay collection service as well as very hand.
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Posted 10 years ago
Absolutely crap 'Fast Track' service I ordered and paid for a toy musical keyboard for as a birthday gift via fast track store collection service. I received a sms and also an email confirming that I can collect the item at selected store between 23rd to 30th December. I went to the store on 23rd and was told by staff that the item has not yet arrived, I showed the sms and also the email which I received from argos confirming the dates. I was advised by staff that the layout of sms and email is incorrect by Argos and that I should come back on Monday the 28th to see if the item has arrived. There is nothing FAST in Argos's FastTrack service. Its only waste of money and our time to go to their store.
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Posted 10 years ago
Fast Track - what a waste of time. Its taken 50 hours of calls only to find out that the tv they sent me is second hand with an argos bracket on the back, as it came of the wall in the store and now it is returned, they now want me to get another one and pay for it. They never return calls and lie. Shameful behaviour from a company that prides itself on customer service, NOT! Do not use the Cowley Middlesex branch as both Ben and Paul are liars, not my words, their own delivery drivers.......
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Posted 10 years ago
Ordered a watch for a Christmas present to pick up in store was given a slot between the 22-24 th December when I went to pick it up I was told the watch had been sold and no more in stock I was fuming the assistant tried to say I had missed the deadline even though I obviously hadn't and then she said am I sure I ordered it despite me showing her the text and her getting the order code off my phone hmmm somehow she didn't click it had been ordered and neither did the supervisor ! She said I could try and order another which I did it was showing in stock then was told they didn't have it so was offered to choose another one the assistant brought several out I chose one only to be told they couldn't sell them as they were on order one of them being the watch I originally ordered I asked her if I could have that she said no cos someone had reserved it and if they hadn't picked it up be midnight then I could errrmm hello the shop shut at 5pm not to mention its Xmas day tomorrow incompetent to say the least so took my custom elsewhere
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Posted 10 years ago
Crap customer service The staff at Argos store in Bradford are racist Alma linch and Adam I wear the hijab Alma just ignored me when I called her when my item was ready to collect Told Adam the manager he says she didn't do anything Really upset Racism should not exist We should All be united But overall experience I would never ever shop at Argos Racist
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Posted 10 years ago
Total shambles ordered on line said i could pick up at 4pm that day went there next morning , NO RECORD OF ORDER, Thanks Argos for wasting my time
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Posted 10 years ago
I went to the Argos with my Aunt on Wednesday to the store in Kilburn, London. When it was said to go to the collection point, we were standing there for a good 15 mins with the item still not ready. Why call me up to collect the item if it hasnt arrived yet? The employees kept looking at my receipt only to go off and never return - not even explain why the wait was taking so long. This is bad customer service and not only this, but the store itself is very old fashioned with the ordering still having to write the number down on paper.
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Posted 10 years ago
I have just bought a van u90 Air reach. Very pleased so far 5 stars. Simple easy to use compact longer lead than my old dyson and hose reaches to top of stairs no problem.
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Posted 10 years ago
Absolutely disgraceful. Had nothing but bother. Bought a sofa bed which was for a guest at my mother's house, payed for and guaranteed I would get it on a specific day I recieved it 15 days late so our gest had to sleep on the floor, for Argos to turn around and refuse to carry it up the stairs once it finally arrived, leaving my DISABLED mother no choice but to do it herself. Then when ordering some items, I got charged twice and DIDNOT recieve my order because they once again didn't have it in stock. Also they did not refund the money and caused more hassle. More recently in a local argos store I waited 30 minutes to be seen on my lunch break because the staff "couldn't remember who was next". After waiting in the line watching people get served who hadn't been there long, I had to explain how long I'd waited. I told the boy at the till what I wanted to be told bluntly "no can do, sorry bye- who was next!? ". So I went to another Argos store, where the lady told me she also didn't have the item I needed, but that another store definitely had it. After spending £25 on taxi fair to get to the store which was a long distance away, I was again rudely served with "nah, haven't got it sorry". Never ever again will I shop at argos, what an outrage.
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Posted 10 years ago
Penge London Argos - was served by a lady with a snotty attitude who seemed to take pleasure in treating the customer in a rude and condescending manner. Not great customer service.
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Posted 10 years ago
Ordered a camcorder for Xmas present on 15th December using fast track service I was advised on my confirmation email saying I could collect this from my local store between 20th-27th December. Turned up at store @ 12.30 on 20th December to be told it wasn't there they would be getting a delivery @ 15.00 (doesn't tell you on email to pick up after a certain time ) . I returned on 21st December after work @17.45 to be told again it wasn't there . The store where it was supposed to be coming didn't actually have one but they took my money anyway !!Luckily there was one extremely helpful member of staff who told me they had one in stock but because I'd ordered it online on fast track she was unable to just give me that one .After numerous phone calls made by her she was able to sort this for me . So 45 mins after I'd gone to pick up a "fast track " order I had my item . Glad she was able to help because another member of staffs suggestion was they'd refund this order and I buy the item in their store. But as this item cost £170 this wasn't an option as it would then take 5-7 days to get money back . Will not be using again
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Posted 10 years ago
ordering ... easy paying in advance ... easy collection via fastrack ... easy delivery for larger items ... a nightmare ! if you go for a delivery option, make sure you pick an early in the day appointment. if drivers run out of driving hours you wont get your order ! with no courtessy phone call to apologise for a non delivery !
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Posted 10 years ago
Ordered a tumble dryer on 23rd Nov. Arrived 1st Dec badly dented. Took 3 days of being on hold to get through to the customer services. Replacement arrived on 11th Dec, but wasn't working so spent rest of day on hold before getting through to the dreaded customer services again. Was told that a refund had been arranged once the tumble dryer had been collected. Sadly, cannot for love nor money get a pick up date arranged. Have spent the last week continueingly ringing them to be lied to. Am absolutely exasperated with them. Take a tip. DO NOT BUY FROM ARGOS-EVER
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Posted 10 years ago
Argos is rated 2.7 based on 4,084 reviews