Login
Start Free Trial Are you a business? Click Here

Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Argos Reviews
Visit Website

Email:

info@argos.co.uk

Write Your review

Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Argos seem to have a common issue which they are unwilling to acknowledge where they take an order and the payment is set to pending in the customers account. The order is then not generated.
Helpful Report
Posted 4 years ago
I received a text from argos Barlow stating that my order was ready for collection, but I never ordered anything from them. Obviously they sent the message to the wrong number. I called the shop on 6 occasions but not an answer. I hope that the person who placed the order will be able to collect it. I find the phone service to be appalling, you can't even leave a voice message. I'm thankful that I'm not an argos customer and from reading various reviews I never will be
Helpful Report
Posted 4 years ago
Purchased a TV that was not fit for purpose. Tried to get a return but was pushed towards Philips ( bought the TV from Argos not them) who pushed me on to Equinox who were supposed to repair it but didn't. Argos won't accept a return without a code that nobody will give me. I would strongly advise you to avoid them unless you are confident you don't need to return the item.
Helpful Report
Posted 4 years ago
Delivered twice to wrong address, ordered item on 3rd of december, Christmas present for my son, still no refund or no item, live chat is a complete farce dont use it!! I spend 2I a year easy at argos but never ever will I step foot in an argos store or order anything from them again after this, the live chats I had trying to fix the problem never fixed the problem, they blame the 3rd party for the issue? Sorry argos YOU chose to deal with a third party, I'd say choose better next time! I will be publishing a campaign starting early 2021 with all available reviews from argos as to why shopping there is farcical all over instagram Twitter and facebook
Helpful Report
Posted 4 years ago
Bought a treadmill for over £1000 as my gym is closing for lockdown. Order placed 2 weeks ago and it supposed be delivered on the 17th of Dec. They of course didnt deliver and blame DHL. Funny thing is they dont know where the package is. Never ever I'll buy from them again
Helpful Report
Posted 4 years ago
I came online to figure out why my item (tent) hasn’t delivered expected today between 8am - 9 pm I’m now reading all reviews i’m worried. Been home all day had other deliveries I’ve checked my doorstep. had no texts. This is my only Christmas present for someone I’ll update the review if it arrives
Helpful Report
Posted 4 years ago
Argos have a major F the customer policy, when it comes to after sales service. Never have i had to deal with such a dishonest, incompetent company.
Helpful Report
Posted 4 years ago
Just paid £199 for a camcorder to get a message saying your payment will be refunded within 7days, payments can take up to 30 days, lve gone onto live chat which said enter a order number which l have not received, when l finally got through they said it might not be in stock, if l had paid with paypal it takes 30 days to get your money back, reporting to ombudsman and argos l will never trade with you again
Helpful Report
Posted 4 years ago
Just paid £199 for a camcorder to get a message saying your payment will be refunded within 7days, payments can take up to 30 days, lve gone onto live chat which said enter a order number which l have not received, when l finally got through they said it might not be in stock, if l had paid with paypal it takes 30 days to get your money back, reporting to ombudsman and argos l will never trade with you again
Helpful Report
Posted 4 years ago
I had five Argos gift cards (£50 each) but for some reason they only accept up to three gift cards for online orders. Payments using more than three gift cards are accepted on the store but not online! Completely unreasonable and restrictive policy
Helpful Report
Posted 4 years ago
Same issue as many others here. Pay for an item wait for email to say it is ready for collection. In my case after a couple of days after the item was due I contacted the help line and was reassured the item would arrive but had been delayed. I waited and again nothing happened do I contacted them again to be told that the order had not been processed and wouldn't be as the item was not available When did they plan on telling me??
Helpful Report
Posted 4 years ago
Ordered and paid for a cooker on 23/09 and was told delivery would be in 14 days. After many calls and emails finally delivery arranged today. Took a day off and cleared my hallway for delivery. Guess what? Didn’t turn up and I got a message at 4pm saying DHL were unable to deliver today and to call DHL to arrange re delivery. No answer so after nearly an hour I ended call. Nearly an hour on hold to Argos to request refund only to be told that I would need to call back in a few days as DHL had not let them know that it hadn’t been delivered. It’s my money which they’ve had for 3 months. DISGUSTED. I have cut my Argos card into a thousand pieces. Surely they can’t remain in business with this level of customer dissatisfaction?
Helpful Report
Posted 4 years ago
Money taken twice, no order generated. 'Wait 5-7 days for the payments to be returned'. Widespread issue it would appear. Won't be using again.
Helpful Report
Posted 4 years ago
Don't trust them with your money! Bought a £300 TV online for delivery. Money came out of my account, but the actual order mysteriously disappeared. Ended up with no TV and had to wait 7 days to get my money back. Apparently this is quite a common occurrence judging by the reviews I've read. The only problem is that under the current circumstances we have no choice but to pay online with Argos before we can collect anything from the store or have it delivered, which means you're taking a HUGE risk of losing your money whenever you attempt to buy anything. Best to avoid shopping at Argos all together.
Helpful Report
Posted 4 years ago
My order was due for delivery yesterday and it has not been delivered I have called the customer service and been on hold for over an hour and still no response. Live chat was unable to help either. I ordered and paid on the 24th November
Helpful Report
Posted 4 years ago
Argos - price good, delivery shocking.....ordered the same item twice, once in November and once in December. Each time it did not arrive and I wasn’t told, if I hadn’t of chased the order would be automatically cancelled .....offered a gift card to make up for inconvenience.......surprise it didn’t turn up. Customer services couldn't get through to the store and then had wait 7 days for them to give me my money back. The only thing that happened effectively both times was Argos taking money for products they didn’t have!!
Helpful Report
Posted 4 years ago
waiting one week for paid delivery , at this day i was not go to sleep to wait for that delivery ,im siting on stairs in hall and just received massage - WE HAVE NOT BEEN ABLE TO DELIVER YOUR ORDER - Shame , never more shoping with you
Helpful Report
Posted 4 years ago
My wife bought me a hammock in April 2020. Parts were missing and 7th months later too many contacts we are still waiting for it to be picked up and receive our refund
Helpful Report
Posted 4 years ago
Ordered a sideboard on 23rd of october, paid for delivery, it still hasnt arrived and I've rang twice, taking ages to get through, argos ate blaming their delivery people , its argos I paid for item and delivery, terrible incompetent company
Helpful Report
Posted 4 years ago
Where is my washing machine Argos? I have ordered a washing machine on 10th November and haven't received the items yet. The Argos website still shows that the items is due for delivery on 26th November which is 3 weeks ago. Made several calls and chats with Argos customer support team who claims that it is their delivery handling team's issue and Argos cannot help.
Argos 1 star review on 9th December 2020
Helpful Report
Posted 4 years ago
Argos is rated 2.7 based on 4,050 reviews