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Argos Reviews

2.7 Rating 4,077 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,077 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I have had many problems with this company ordering multiple and they haven't got the colours in stock and now have just got told my son's beds will not arrive for there birthday they rang us to tell us just said there not coming and then put the phone down now I'm trying to get it done and im still have trouble its a joke
Helpful Report
Posted 9 years ago
Purchased a bed from Argos and got a delivery date of 05/11/2016. The delivery driver claims to have phoned myself yet both my partner and I have evidence that there was no effort to call or text us throughout the morning. I had to take a day of work for this delivery and now it's all for nothing. As this is the second time we have had an incident like this from Argos we will not be using them again and would never recommend them.
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Posted 9 years ago
LIsa went wrong. Worst customer service ever. Cancelled my delivery and had to wait another 4days. Then couldn't be bothered to call so they went home and Lisa customer service was its tough we can come back in 8 days,oh and if you don't like it cancel. She is an evil unhelpful woman (certainly not a lady) who enjoys saying no no no and cancel. Send the service desk back to India,at least they try.
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Posted 9 years ago
They ended my account a year ago and failed to tell me !!. Got the card out found it was a year out of date called CUSTOMER Service , after giving my details to 4 people i was told I had my account stopped a year ago but only as far as buying was concerned !!! I have a small amount to pay so the account is open i just cant use it ? I was also told i didnt use it enough! Well i will not be shopping at Argos this Christmas , Avoid these people at all cost
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Posted 9 years ago
they advertise "same day delivery" and " in stock" this is untrue, awful customer service
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Posted 9 years ago
I bought an appliance online, the Argos customer adviser assured me it was in stock and I paid in full, I was then asked to call a premium rate number to arrange delivery, was asked all sorts of questions regarding the size of my kitchen window ? the electrical points around, measurements of kitchen and outside area etc., I was then told it would be a month before they could deliver ! I complained to Argos who did nothing, it was actually over a month until I rcvd the appliance, I complained again to Argos who promised me my delivery charge refund, which they did not honour, shocking service, they take your money then leave you to arrange delivery ( that you have already paid for ) with a third party, they had my money for over a month, shocking ! never again !
Helpful Report
Posted 9 years ago
I previously left a review with two stars due to the extremely poor service I had received from Argos on line, regarding New Age Garage Furniture which arrived late, and in a damaged condition. I now need to downgrade this even further, as since leaving that review I have been desperately trying to get a replacement date, and still not able to achieve this. I have issued Argos with a Formal Complaint, and as yet, Argos have not had the common decency to recognise this complaint, or respond. Clearly, the worst issue is the lack of ability to fulfill their obligation of delivering my order in an undamaged condition, to the timeframe they claim.
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Posted 9 years ago
Airdrie - customer service shocking, waiting time for items 10 mins and only 2 people in shop
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Posted 9 years ago
Shocking. Paid £1300 for an American fridge freezer and range cooker. Delivery turns up and "Expert Logistics" won't take them up six stairs into the house. Whats the point of selling appliances if you won't deliver them. I will not be using Argos again. Expert Logistics...don't make me laugh.
Helpful Report
Posted 9 years ago
Went into store and ordered my sofa and units-all brilliant until the delivery turned up!!! I couldn't get my front door off and fair enough the drivers said they weren't allowed to touch it but when the sofa came out of the van I could see it would fit anyhow as smaller than the one we just got out. Delivery men disagreed and said it wouldn't fit at all so could arrange another delivery. I said I would get it in by getting my husband to leave work and remove the window. They then just left it in the street without even trying to get any of it in and off they went. I called my teenage son to have a look and he agreed with me and we picked it up and got it in the door without any problems at all. I felt totally let down down that they never listened and didn't even try to get it in-my husband wasn't happy either as he left work and lost pay because he was on his way home when I rang to tell him not to bother as done it. Will definitely think twice for getting anything by home delivery again- just really glad it didn't rain!!!
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Posted 9 years ago
Ordered a fireplace back in January. Eventually cancelled it in October after 7 deliveries, one no show delivery (with no notice), mostly damaged goods or completely wrong fireplaces delivered. Continually on the phone to Customer Service and how many managers dealt with us I couldn't even remember!!!! Given £60 in vouchers as a sorry!!!! Dreadful service and one very unhappy angry 'EX' customer. Went elsewhere & same fireplace delivered within 10 days with no hassle whatsoever.
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Posted 9 years ago
I recently moved and I bought a great deal of products from Argos at Lewisham. One of them was a duck feather duvet from their own company Living. Due to poor product quality control the feathers were not washed and the duvet smelled like bad fish, making it impossible to use. I should have guessed that something is wrong as the product was not delivered in the advertised package but in a sealed plain bag with its tags inside. I took the product back for a refund as it was obviously defective.They said that for the exact product they don't refund once it is opened. Like I could know it smells before opening it. Looking at the customer reviews, many have complained about the smell. These people should care more for their customers, that in many cases have spent a lot of money in their stores. I am not buying from Argos again. Well done losing a customer.
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Posted 9 years ago
Completely unsatisfied! Couldn't be more unhelpful with the delivery of my washing machine. In the end it was easier to cancel item and order with another company. Would not recommend.
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Posted 9 years ago
I ordered a large suitcase to be delivered next day waited in all day and it never came finally came the next day but was the wrong item rang argos took ages for the person on the phone to sort it out he had nt got a clue what to do after a very long time on the phone they are sending out the correct case in 2 days ?why not next day it was their fault but they couldn't care less .absolutely disgusting customer service
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Posted 9 years ago
Bought a samsung galazy tab and find although ove been an excellent and loyal customer you have no purchasr history to aid a pronlem im having. Seems samsung have latched on to this major flaw!! Truly disappointed in you both
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Posted 9 years ago
Still waiting for I phone with no information update nobody knows anything so why did they what they don't have ???? Not professional or correct.
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Posted 9 years ago
Too many customer advisers answering complaint all not knowing what the other advised. Rang them up today, very unhelpful about wardrobes that have fell to pieces within 6 months this. No compensation or goodwill gesture, just the hassle and inconvenience of dismantling everything and taking more time off work for collection of shoddy goods from Argos.
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Posted 9 years ago
Customer service is an absolute joke, rang three times and after giving all details they asked for, order number, name and address was told they would be transferring my call to the correct department. Three times this happened and every time after two rings they hung up. Awful company????
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Posted 9 years ago
I ordered some fishing tackle for a work colleague, from Ebay for delivery to my local Argos store, justso we didnt miss the delivery driver. After 12 days had passed by, i started a resolution via Ebay, because i had not received any messages from Ebay or Argos, the vendor sent me a message to say that the store in question had received the package 6 days earlier, and perhaps i should contact them , several very frustrating calls later they found my package and within minute i had my code for pick-up, When i went to the store at 9am the next day i asked to speak to the manager, what a waste of time, he did not want to listen to my moaning about what a group of "knuckle dragging dickheads" they employed at this store , his reasoning was "they are simply a parcel receiving depot, it is not there job to chase parcels". Well Michael at the Nuneaton store you deserve the sack!
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Posted 9 years ago
Everything is becoming online only, with hardly any items in stock. Try and buy various console games and they are near enough always online exclusive. The Argos high street customers and stores are being neglected. Argos is becoming a joke. What the hell is the point of Argos high street stores if you can't order anything in to them? To top it all I actually witnessed a customer complaining that his EBay order hadn't turned up into this particular high street store. Is Argos insane?? They accept orders from the likes of eBay, yet fail to order loyal customers the required products into their high street stores, when this bloody service should be provided as standard to an Argos customer. In my opinion. Whoever's running the company is clearly out of touch with it's customers and needs to he replaced. Go Argos! What a bloody laugh.
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Posted 9 years ago
Argos is rated 2.7 based on 4,077 reviews