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Argos Reviews

2.7 Rating 4,077 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,077 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Repeated broken promises about delivery. Originally stated when I purchased the item online that delivery would be two days, but I chose a date that gave them 4 days. No problem I thought. Received a confirmation for that date. On the day I checked the tracking on the Argos website and it confirmed the delivery date for that day. Waited in all day...no delivery or contact to say so. Tried contacting them, cut on twice before getting through to a third person. Explained that the order wasn't sent because they didn't actually have it. Promised that delivery would be on the 1st September, between 7:00 and 18:00. I confirmed this online and through chat message that it would definitely be dispatched and delivered. Waited around all day again, no delivery despite it stated on the tracking page that it was in fact dispatched. NOT HAPPY to say the least. To be frank, they are lying and making promises they must know they cannot keep. Unlikely to bother again, I don't mind waiting, but I pretty pi**ed with the lying.
Helpful Report
Posted 9 years ago
I bought a Hoover only used it twice only had it fortnight and the belt broke had a month guarantee from argos .when I tried to return it I was told to contact Hoover I do feel they should of replaced as there maybe fault a with all these Hoover's. I'm now unable to clean until I am able to contact Hoover . It is an absolute disgrace . What does the guarantee even mean . I will be shopping elsewhere from now on.
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Posted 9 years ago
Having ordered a booster car seat online I have now found it will be delivered by standard post. If I'd known that when I ordered it I would have bought it somewhere else as I had assumed I would at least get a delivery date. Having had problems with Argoe before, as in they delivered to the wrong address I would be very wary of using them again.
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Posted 9 years ago
Bought 2 sofas they were not the size advertised have not been offered a great deal in the way of compensation just 86£ off to keep uncomfortable small sofas really no good or return for refund. I am returning but I will now have no sofa for me or my kids to sit on as I gave my sofas away and Argo don't really give a damn. I'm upset and feeling frustrated about the situation. Who does that to their loyal customer? Yep ARGOS!!
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Posted 9 years ago
Just been to my local Argos, had a flyer which said lowest prices ever. Advertised on page 36 is anXBOX One 1TB console and FIFA 16 bungle priced £149.99. When I went in to buy one the screen to check availabity stated price £244.99 when I asked an assistance to check the price I was told the price was £249.99 and there was a note to say the price in the flyer was wrong, I pointed out that there was 3 different prices for the same product she just shrugged her shoulders and told me the price she had on her screen. So I now have an 11 year old who is very upset as they can't have the XBOX for his birthday.
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Posted 9 years ago
Am disgusted that when it came to purchasing 2 item's of the same product stated at £149.99 on a deal advertised at this price on their leaflet then when chatted to live chat got told was an printing error and that Argos would not honour the price .Yet when it comes to the small print it clearly states that all prices and offers are correct at time of printing just to still get told sorry printing error and that not prepared to honour the stated price. I am truly disgusted and will not be purchasing anything from argos again also when it suits the company they can with draw whatever info or price they want but the consumer pays for their mistakes or when owe they get penalised .
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Posted 9 years ago
Everything worst service I've ever received paid for my bike using buy now pay later plan and never have had a statement or conformation about payment, when I rang them they told me they can't help me
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Posted 9 years ago
Drogheda store service and staff very rude
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Posted 9 years ago
Was told delivery would come between 7-12. Called at 11:45 to say they would be here at 12:45 called at 12:45 to say they'd be here in 5 minutes. Called at 13:00 to say they'd be another hour. Called customer services to say I booked 7-12 for a reason as I had plans in the afternoon. Asked if they would redeliver on Monday and was told if I missed delivery I would go to the back of the queue and it would be 7 days for redelivery. I pointed out they missed delivery not me and was told to deal with it or cancel the order! Never ever using Argos again!
Helpful Report
Posted 9 years ago
Argos customer service and delivery are an absolute joke. They delivered to the wrong address promised they would deliver to right address next day. But didn't. Promised again the next day and still didn't. Promised a manager would phone me they didn't. Wrote an email no reply. Asked if I could make a complaint there reply was I will pass it on but no one will get back to u about it. So now I have one unhappy child without his main birthday present. And what's worse the customer service people really don't care not apologetic or anything all they can say is oh our system is down. There's nothing we can do. All they do is lie
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Posted 9 years ago
Customer service & delivery
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Posted 9 years ago
Waited an hour in the Halifax store to collect products and so did about 40 other people complete lack of staff and a useless manageress never will I pop at argos again
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Posted 9 years ago
I was to have a delivery between 1530 and 1730 today When I phoned at 1715 I was told they were running late and would be here by 1800 .I phone back at 1850 and told they had tried to phone but got no answer and the had run out of time and had refund to depot.The next delivery date was not until the 18 of the month.This is not good enough.The order was done on July 19 .Argos delivery service must be one of the worst in the UK.
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Posted 9 years ago
Where are all the staff? Had to wait ten minutes for a till as they were unmanned and now waiting for my one item. I've been here half an hour!! Sort it out Bracknell!!!
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Posted 9 years ago
Bought a cooker.which I will say is out of warranty but my oven door has come away from the hinge causing the door to explode.this is a manufacture fault but argos does not want to know.I'm not asking for a new cooker.will just the door repairing. I have taken photos of the damage.someone could have been seriously injured.
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Posted 9 years ago
Lack of customer service referance no. ARG1960340NX Recently ordered some Lego sets on line, each one arrived damaged due to items only been packed in a plastic bag. Then tried to contact the Argos 'customer service' via phone (no answer), on line chat (not available) neither of which worked then sent e-mail after e-mail and today Tuesday I'm still waiting for a reply to my e-mail sent last Friday. Lets hope Sainsbury's know the meaning of customer service.
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Posted 9 years ago
Total rubish delivery on day of delivery had to wait 11 and a half hours. I don't want delivery at 7:30 at night
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Posted 9 years ago
1.)Unfit for purpose Billy oh storage garden shed. Full of knots which fell out leaving holes, cracked wood that cracked even more when screwed together, panels and joints didn't fit, leaving gaps, doors didn't fit leaving gaps. 2.) On trying to get refund, explained it was unfit for purpose, already erected, and did as asked, took pictures, waited in 2x for collection. 1st refused to collect because we hadn't dismantled it, and it was stained with wood preserver. 2nd didn't come. Now saying we have to dismantle it. It cost to have it erected. Asked them to arrange to dismantle it, as we aren't going to pay for this. They are refusing, and saying the thing isn't in saleable state,( it never was!) so they won't take it back. This is very wrong. Very bad product even worse customer services. NEVER buy from them.
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Posted 9 years ago
I paid for "same day delivery" which they offer, but they cannot deliver. I'm waiting like an idiot for the delivery, which should be between 7 and 10pm. No sight of any courier. They haven't even tried to contact me with any information about the delivery. Do not trust, do not use, do not buy anything! Just waste of time.
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Posted 9 years ago
Ordered a chair at the end of June and specifically chose a weekend delivery date - first one available was end of July which was acceptable. Today had a text stating delivery has been postponed. Cue lots of texts to and fro until I was able to get another weekend - but not until end of August. No explanation, and no phone call to explain. Dreadful customer service. Don't expect to receive anything you order on the date given.
Helpful Report
Posted 9 years ago
Argos is rated 2.7 based on 4,077 reviews