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Asda Reviews

2.4 Rating 2,594 Reviews
34 %
of reviewers recommend Asda

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Asda 1 star review on 15th June 2025
Anonymous
Asda 1 star review on 27th May 2025
Lall
Asda 1 star review on 13th May 2025
Victoire
Asda 1 star review on 8th October 2024
Anonymous
Asda 1 star review on 1st September 2024
J Woods
Asda 1 star review on 24th June 2024
Bryn
Asda 1 star review on 24th June 2024
Bryn
98
Anonymous
Anonymous  // 01/01/2019
One of the worst company's i have ever dealt with. Purchased some clothes that where way to big. So i filled out the form & sent them back at my cost, but not realising i had to press a button to say it was a return. They also dont tell you this. They have now got my clothes & wont refund me.
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Posted 11 months ago
This broker is a scam if only I had read about them before going into trade with them. 😔 they keep telling me to deposit more of my funds.. After I read about them and concluded and decided to reach out to Mrs. Doris after I read so many reviews on how She has helped a lot of victims. Well, I am glad Mrs. Doris was able to help me recover my money. You can get in touch with HER on their company mail Email (dorisashley71 (@) gmail com) WHATSAPP: +1---(404)--721---56--08
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Posted 11 months ago
Placed an online order 15/06/24 for 3rd party express delivery Ā£8.50 (delivered by Uber) at Asda Southbank. So between Asda and Express delivery. A full bag of my shopping with almost Ā£30 has gone missing… 5 item in total (not the first time). My refund… rejected! I rang Asda customer services as soon as I requested a refund. I knew they would reject refund as their usual response is it shows delivered to your address. The whole Express deliver is so flawed as your trapped between Asda and Uber who will take no responsibility. Instead it’s the buyer who is penalized (no items and no refund) HOW CONVENIENT for both companies. Be very careful when using Asda's Express delivery its flawed!
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Posted 1 year ago
Yum yum duck with pancakes, bought half price still a waste of money!! 40 plus minutes cooking still rubbery duck cannot shred, I have had gressingham and aldi duck with pancakes both 10 times better pay a little more and enjoy your meal.. waste of money taste is terrible
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Posted 1 year ago
The new upgraded website is so bad it's taking me almost an hour to make an order that used to take me 15 minutes max. I've tried it several times now but I've had enough. Asda you have just lost a longstanding customer.
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Posted 1 year ago
Had a breakfast in Asdas in Swansea today....awful awful food overcooked cold and total waste of money. Gave extra hasbrown as no tomatoes was not offered an alternative just given it. 2 x breakfast 2 drinks nearly 18 pound worst food in a very long time and no toast clearly says on line toast or fried bread. Staff not helpful. Do have a picture but this would not upload.
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Posted 1 year ago
Tried online shopping with Asda for the first time. The cleaning materials all as expected. However every piece of fruit/veg came so close to turning and without dates. They refused refund. Also kindling wood beyond such poor quality and double the price of in stores. Delivery driver was lovely that’s about it!
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Posted 1 year ago
Worst company ever don't shop from them .
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Posted 1 year ago
I really don't know what has happened to Asda food lately, bought chicken breasts and when opened were full of fat underneath and smelt off, even though well in date, had to throw away. The date on the mince beef was the following day so got money back, pork steaks so fatty they were inedible and back bacon and 100% quarter pound burgers now have a strange taste. Veg has also gone downhill with potatoes already rooting when they are delivered. Today I only bought dry goods and tins and will be buying all my meat from local butcher from now on.
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Posted 1 year ago
Asda online doctor - Avoid. Either don’t care, understaffed or incompetent. Wait for hours on phone. Urgent prescription ā€œon holdā€ for days and impossible to get explanation.
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Posted 1 year ago
Whenever I shop with you I am always given food that’s not given the correct amount of days to eat it by also lots of subs and to top it all I was given mouldy bread rolls today absolutely disgusting. The whole point of doing a shop to pick up is so I don’t have to go in store to do a shop but I end up calling at another shop on the way home to get what you’ve not given me. Bye bye Asda
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Posted 1 year ago
The kiosk area in whitchurch bristol has for some time now only had one person serving the queue can be very long with people needing items from the kiosk area and people collecting online orders and returning items to customer services. This is very poor service from such a large company and not acceptable .
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Posted 1 year ago
Disgraceful service at Asda Portrack. No tills open on a Saturday morning 8am just self service. Told 9am before someone would be on the till. Had a full weekly shop that had to be scanned at self service, this took 25 mins. One lady running round unlocking people's scanned queries, took an age. Large queues. In complaining to Manager was told staff cut backs, cannot cover staff who ring in sick. No contingency plan of training others to work the tills? He was not bothered. Told Manager to take it up with regional office and informed waste of time. No apology for inconvenience. I need to do a weekly shop Saturday mornings due to work commitments. Customers want to use tills especially for large lots of shopping. Not a nice experience and justifies going to Tesco who have till operators at 7.30am or Aldi and Lidl who have till operators at 8.00am.Very disappointed in Asda if this is their new policy. I spend between 150 -200 pounds a week, so if other customers do what I do and go elsewhere Asda will lose out. LISTEN TO YOUR CUSTOMERS.
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Posted 1 year ago
All tills closed, only self service which had just two workers running around the scanners that needed help. Scanner would stop every few items so would mean waiting again for the overworked staff running backwards and forwards between scanners!! This really is not good enough and was much better before the takeover!!
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Posted 1 year ago
asda app waste of time spend £100 n if ya really lucky u will get a £1 bk never have i experienced such a useless app in my life n at this time when everyone needs a little extra help due to the cost of living crisis asda continue to keep there prices high ASDA SHOULD BE ASHAMED
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Posted 1 year ago
Made a dreadful mistake and did a weekly shop at asda, ff sake better make sure I don't do that again... Absolutely dross !!!
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Posted 1 year ago
Having posted a review some time ago about Asda moving items to other shelves and saying it was pathetic just done a weekly shop today and found that items have yet again moved to other shelves I really can't wait till morrisons opens up in Nuneaton
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Posted 1 year ago
Disgraceful customer service from Asda Disgraceful customer service from Asda. Having delivered incorrect items on a hone delivery, they are refusing to provide a refund, unless we take the items to the store. Their mistake causing significant inconvenience and cost to us. Date of experience: 20 May 2024
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Posted 1 year ago
Bg qs at check outs empty shelves restocking shelves in the day time is a nightmare for disabled
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Posted 1 year ago
I purchased2 bags of Asda compost which killed the plants instead of keeping them alive the stuff in the bags are not compost it's some sort of rubbish
Asda 1 star review on 15th May 2024 Asda 1 star review on 15th May 2024 Asda 1 star review on 15th May 2024 Asda 1 star review on 15th May 2024
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Posted 1 year ago
Asda is rated 2.4 based on 2,594 reviews