Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,805 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,805 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable, always has what is needed. Fast processing at Electric Tobacco, but shipping carrier takes about 2 weeks. So plan ahead. DCW”

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Posted 10 months ago

“Product is great.”

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Posted 10 months ago

“Without my vape pens from Boulder, I would still be smoking cigarettes. Now if you would only let me know when the tips come in. I tried to order some when I ordered my last two vape pens but they were out of stock I would like two, two packs. Let me know when you get them in stock please.”

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Posted 10 months ago

Hi Jeffery, thanks for taking the time to leave us a review. If you're interested in a product on our website that's out of stock, you can sign up for stock notifications. On the product page, click the red button 'Notify when back in stock', input your email address, and click 'Sign Up'. You will then receive an email once this product is restocked. We hope this helps, and have a nice day! Best Regards - ET Team

Posted 10 months ago

“Great product at a great price and fantastic delivery”

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Posted 10 months ago

“ET USA is great in 60% of their services EXCEPT shipping. It's outrageous and makes buying virtually unaffordable and slow in delivering product.”

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Posted 10 months ago

Hi Kathie, thanks for taking the time to leave us a review. We're pleased to hear you're mostly happy with our service; however, we're sorry to hear you found our shipping longer than expected. We've checked your order and can see it was delivered within our estimated 7-10 business days. Due to the PACT Act, we are no longer able to ship through USPS, FedEx, UPS, or DHL. As a result, we now work with private carriers who ensure compliance with these regulations. We thank you for your understanding. Best Regards - ET Team

Posted 10 months ago

“I am very pleased with your product and the ease of ordering.”

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Posted 10 months ago

“Livve the Enjoy brand, but I'm saden that they are discontinuing the brand”

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Posted 10 months ago

“Product was good but delivery time is way to long”

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Posted 10 months ago

Hi Alan, thanks for taking the time to leave us a review. We're pleased to hear you were happy with your purchase; however, we're sorry to hear you found our delivery longer than expected. We've checked your order and can see it was delivered within our estimated 10 business days. Due to the PACT Act, we are no longer able to ship through USPS, FedEx, UPS, or DHL. As a result, we now work with private carriers who ensure compliance with these regulations. We thank you for your understanding. Best Regards - ET Team

Posted 10 months ago

“Geniune Juul pods, much appreciated. Too about 3 weeks to get here.”

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Posted 10 months ago

“Several of these were dead on arrival. Emailed company but no response”

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Posted 10 months ago

Hi George, thanks for taking the time to leave us a review. We're sorry to hear you had some problems with your purchase. I can confirm our team responds to all tickets submitted via our Help Desk within 48 hours. It’s possible our reply was redirected to your spam folder, so please check there and get back in touch with us. Best Regards - ET Team

Posted 10 months ago

“I wish there was a way to track the package. I’ve been away from home a lot and I have to sign for the box.”

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Posted 10 months ago

“THE BEST EVER MADE!!!”

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Posted 10 months ago

“Was able to eliminate 20+ years of smoking Marlboro 100s with ease and without weight gain Enjoy the tase and had no withdrawal symptoms Highly recommend Trying this if you want a safe way to Quit regular Smoking.”

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Posted 10 months ago

“I've always ordered from your company and service was awesome. However, the last time I was going to order you tacked on a 60.00 tariff fee. I did cancel the order. I'm sorry to say that I will have to shop locally.”

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Posted 10 months ago

Hello, we appreciate you taking the time to leave us a review. The tariff you're referring to is the recently introduced Illinois vape product tax, which began in July and adds an additional 45%. We’re sorry for any inconvenience this may cause and thank you for your understanding. Best Regards - ET Team

Posted 10 months ago

“GREAT SERVICE”

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Posted 10 months ago

“Th best company ever! Fast shipping and quality products!”

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Posted 10 months ago

“Fast Delivery Great Service and Trust”

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Posted 10 months ago

“Quick responses from Electric Tobacconist and fast delivery. Great company!”

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Posted 10 months ago

“They are so honest”

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Posted 10 months ago

“Excellent Customer Service and Great Prices! I had an amazing experience with The Electronic Tobacconist. I accidentally entered the wrong address on my order, but their customer service team caught the mistake right away and made sure my package still got to me quickly. The packaging was top-notch, and their prices are incredibly low—what a deal! I’m so grateful for how considerate and patient they were throughout the process. I’ll definitely be purchasing from them again. Highly recommended!”

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Posted 10 months ago

Electric Tobacconist USA is rated 4.8 based on 35,805 reviews