Login
Start Free Trial Are you a business? Click Here

Electric Tobacconist USA Reviews

4.8 Rating 35,805 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,805 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

Write Your review

I just wish that you would start carrying the other colors again
Helpful Report
Posted 9 months ago
do you know if they discontinued the vuse solo battery? if they did what can i use vuse solo refill cartriges for if anythihg?
Helpful Report
Posted 9 months ago
Product arrived quickly and was what I expected.
Helpful Report
Posted 9 months ago
Perfect blend of sweet, sour and rich
Helpful Report
Posted 9 months ago
I have tried other products & find yours is at the top. Plus my last order came much more quickly so thank you for your very quick delivery - it is appreciated
Helpful Report
Posted 9 months ago
From ordering, shipping and questions being answered in a timely manner-I am pleased with my continued support of ETU. I will order all my products(BLU PODS), from ETU Thank you, Leslie M
Helpful Report
Posted 9 months ago
I love leap!
Helpful Report
Posted 9 months ago
Good service from ET. Their shipping company partner needs work..lol
Helpful Report
Posted 9 months ago
Very fast service, convenient delivery
Helpful Report
Posted 9 months ago
Have been using your mail service for awhile. Very pleased with service. Throw me a discount now and then and I'd be very appreciative!
Helpful Report
Posted 9 months ago
They were easy to order and arrived quickly. No complaints.
Helpful Report
Posted 9 months ago
I ordered Juul pods on September 2 and am so pleased to have received them today on September 9 !!! I was worried about shipping with no tracking. But received in 7 days 😊. Will definitely be ordering again. Thanks!!!
Helpful Report
Posted 9 months ago
I couldn't find a local distributor for my favorite vape pods after my move and luckily Electronic Tobacconist ships my brand direct to me. Very reasonably priced as well!
Helpful Report
Posted 9 months ago
I am happy so say they helped me till we got it corrected!!!! It took me a few times to get it fixed but I’m very happy and grateful to your team for their continued help,support, and patience with me ……… Darla ………✨🐾
Helpful Report
Posted 9 months ago
For several years, I have been unable to find the Blu pods anywhere. A friend had introduced to the Electric Tobacconist site. Now I can vape my favorite flavor! Thank you ET!
Helpful Report
Posted 9 months ago
Great customer service from Tia and appreciate her follow up.
Helpful Report
Posted 9 months ago
Good pricing good service
Helpful Report
Posted 9 months ago
I've been using ET for years and I think it is very good. The reason I did not give 5 stars is because the tracking from the delivery company is not helpful. You don't know when your ecigs are arriving The previous delivery company was great, you always could see tracking and got a text when it was going to be delivered. This last delivery was great and ealier than expected and the delivery people themselves are always very nice, I just don't understand why they can't provide good tracking.
Helpful Report
Posted 9 months ago
Hi Jean, thank you for your review, and we're pleased to hear you were happy with our service. Regarding the tracking, we understand your concerns and how this may cause an inconvenience. This is due to the PACT Act, which no longer allows us to send with USPS; FedEx, UPS, or DHL, and we now rely on private carriers that make compliant deliveries. As the parcel is passed through a network, your tracking information will not provide consistent updates until it reaches the final mile carrier (for local delivery). We appreciate your understanding. Best Regards - ET Team
Posted 9 months ago
they are good
Helpful Report
Posted 10 months ago
THey do a good job all around
Helpful Report
Posted 10 months ago
Electric Tobacconist USA is rated 4.8 based on 35,805 reviews