Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,594 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,594 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order No. ETUSA36047 . The unit I received Does Not Work . How do I get a refund John Bryant bh5560@roadrunner.com”

Helpful Report

Posted 8 years ago

Hi John, we reached out to you at this email address and would love to help you further! Look forward to hearing from you! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“I spend an average of $200.00 a month buying my cartridges from this vendor, Electric Tobacconist...Each order is over $50.00. I received an order last week, only to find not one cartridge worked!!! Had to think about writing this review, all past orders were satisfactory...Will not order bulk order again...way to much to spend at a clip to find the cartridges are defective...The prices and service are good. I realize your only the vendor, not the manufacturer...but, to purchase multiple pks of 2 to find not one cartridge works might justify you looking into your vendor !!!!”

Helpful Report

Posted 8 years ago

We were glad to get this rectified and the new cartridges sent out to you. Thank you for continuing to be a loyal Electric Tobacconist customer.

Posted 8 years ago

Electric Tobacconist USA is rated 4.8 based on 35,594 reviews