Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,688 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been ordering from Electric Tobacconist for a while now & have been happy with every order. The website is easy to use, orders are processed & shipped quickly. I usually receive my order within a week, and I like the various free shipping offers. I always refer fellow vape users to this site. You guys do an excellent job with bringing great quality products at reasonable prices directly to my door. Keep up the good work. 👍”

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Posted 5 years ago

“Every order has been perfect. Fast shipping and amazing prices! Great company to do business with! Thanks”

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Posted 5 years ago

“Great products, great price, great customer service, great shipping on orders”

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Posted 5 years ago

“Very easy to use the website and they were delivered very quickly.”

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Posted 5 years ago

“Great service! Great products!”

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Posted 5 years ago

“Love this online store!!!”

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Posted 5 years ago

“Delivery was a little slow this time, but I expect the holiday rush had something to do with that. I do wish you offered a points program for your repeat customers.”

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Posted 5 years ago

“Love this company, fast shipping and if you need help with anything the help desk is fast at resolving any issue with product.”

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Posted 5 years ago

“Great products and order processing.”

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Posted 5 years ago

“Great service and timely delivery”

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Posted 5 years ago

“I messed up my shipping address and they returned it back to me free of charge within 3 days so thats cool”

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Posted 5 years ago

“Such a blessing shipping is always fast and orders correct”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Exactly what I ordered. Took over 2 weeks to receive. I started smoking again.”

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Posted 5 years ago

We're very sorry to hear your order did not arrive in a timely manner. We have reached out to the email address associated with your account so we can assist you further with this issue. Thank you for your review!

Posted 5 years ago

“Electronic Tobacconist is hands down the best company I have dealt with in the 8 years I have been vaping and using these type of products. They always stand behind their products and delivery. If I have ever had a delivery late or look like it was not going make it which mind you has only been one time in 3 years...they were prepared to make it right for me. The shipment ended up showing up 2 days later. They are always 100% professional and friendly and have literally ALL the products I have needed always at the BEST price and Fastest Shipping I have experienced thus far in all online retailers of Vaping Merchants!!!”

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Posted 5 years ago

“So so... had great service had some not so great service.”

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Posted 5 years ago

We're very sorry to hear you've been dissatisfied with your experience with us. You are always welcome to reach out to our helpdesk if you have any concerns with your orders. Thank you for taking the time to leave your review!

Posted 5 years ago

“Mostly fast service”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Never get my products anywhere else. Love you guys!”

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Posted 5 years ago

“Amazing Company! Ships fast!”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,688 reviews