Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,688 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again, excellent no hassle service, with the best turn around time!”

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Posted 5 years ago

“Orders are shipped quickly and accurately”

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Posted 5 years ago

“Product was excellent. Service was great. However the 10+ days it took to arrive was no good. Usually arrives quicker.”

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Posted 5 years ago

“Always has a good selection of pre-steeped juice and ships same day. 10/10 would recommend”

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Posted 5 years ago

“I never received my order! Please send or refund my money.”

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Posted 5 years ago

Thank you for shopping with the Electric Tobacconist. We can confirm that all of our orders are leaving the same day if placed before 2PM MST. Unfortunately, USPS is experiencing some delays which are better outlined on their website. However, it does look like your order is to be delivered today!

Posted 5 years ago

“Normally, the items are delivered right away and packaged well. OTOH, this time and once before, not so much. They always tell you when it's on it way and give you a tracking number. I love that!! It ariived at a point a few miles from me on the 16th. It's now the 21st and nothing. It will come - it always does, and usually in a timely manner.”

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Posted 5 years ago

“Other then the top of the cap was broken and had to cut it was a hassle but the process and shipping times were excellent”

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Posted 5 years ago

“I think this will be the last order I placed with your company. I have placed lots of orders in the past and never an issue. Now we are blaming everything on covid it just takes way to long to get products delivered.”

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Posted 5 years ago

We're very sorry to hear you haven't received your order yet. Unfortunately, USPS is experiencing severe delays due to an unprecedented volume of orders for the holiday season as well as their social distancing efforts. We are still ensuring that all orders placed before 2 PM are shipped out same-day to help lessen the delays you may experience, however, once the package leaves our warehouse they are in the hands of USPS. Thank you very much for your review.

Posted 5 years ago

“Had to buy non menthol Finn filters because menthol out of stock. Been out of stock for weeks. Looking for alternative sources”

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Posted 5 years ago

We're very sorry to hear you haven't been able to order the FIN Cartomizers that you want. Unfortunately, FIN is experiencing some manufacturing delays, however, they should be back in stock within the next 1-2 weeks. Thank you for the review!

Posted 5 years ago

“Compact and super easy to fill, no leaking.”

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Posted 5 years ago

“Great company with good customer support.”

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Posted 5 years ago

“Excellent delivery time. Packaged well. Good pricing.”

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Posted 5 years ago

“Always the best prices, always ships super fast.”

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Posted 5 years ago

“Quick delivery, quality product, two thumbs way up!”

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Posted 5 years ago

“Fast and accurate delivery every time”

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Posted 5 years ago

“Great doing business with Best place to get vape refills. Price & shipping is fast.”

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Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

“Always consistent. Very good service”

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Posted 5 years ago

“Best Vape company by far. Good prices, quick turnaround, stock always available. These guys have figured it out. Big time!!!”

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Posted 5 years ago

“Haven’t got my new order yet,but have been pleased with the service and product . Been using for a few years now, like it better than actually smoking, though I still miss it. Happy holidays ,see you next year. The delivery is within 5 to 7 days,by both usps or ups.”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,688 reviews