Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,688 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this company! Easy to work with always have what I need an shipping is fast!”

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Posted 5 years ago

“Fast delivery always!! No Covid excuses.. Great products.”

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Posted 5 years ago

“The billing is very confusing in that the total price you see online is different from what you see on the sheet you get with your order. this latter sheet explains the reason for the difference and I'm not implying there's any deception or overcharging. It's just confusing. Although they have risen recently, the prices are consistently competitive, if not less expensive, than other vendors. Orders are processed quickly and the threshold for free shipping is relatively low. Even at the slowest level of free shipping, the orders usually arrive relatively quickly, sometimes quicker than expected.”

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Posted 5 years ago

“Great company to do business with! Great prices, quick delivery, and amazing customer service.”

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Posted 5 years ago

“Excellent service as usual!”

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Posted 5 years ago

“Love the quickness of delivery...love the juice...and the prices are extremely competitive in a good way. Will keep ordering from these folks!!!”

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Posted 5 years ago

“Great prices and fast delivery”

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Posted 5 years ago

“Love this company! Fast service, easy to get around on website for their products have always been exceptional”

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Posted 5 years ago

“best company”

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Posted 5 years ago

“I like your company but this pen does not work i fill the bod and its like therenis no connection. Not working at all”

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Posted 5 years ago

We're very sorry to hear you have had problems with your Boulder Rock. We've reached out to the email address associated with your account so we can assist you further. Thank you for the review!

Posted 5 years ago

“I’ve been buying my Juul pods from this company for a few years. They make it easy to order and always come through. Price is better then in stores. Only one time my product was a bit late and it was because of Covid-19 around when it started which is understandable. Other than that love buying my products here. Enjoy and stay safe!”

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Posted 5 years ago

“These guys have done a great job of getting my pods to me! Wouldn’t mind a discount like Juul offers.....”

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Posted 5 years ago

“Great company! Never a problem ordering and receiving my products. I highly recommend them.”

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Posted 5 years ago

“If love to be able to write a review, but I have yet to receive my order. Ordered November 27, now December 16. Still waiting”

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Posted 5 years ago

We're very sorry to hear you have not yet received your order. I've reached out to the email address associated with your account to finalize some details so we can get a replacement order shipped out for you. Thank you for your review!

Posted 5 years ago

“I adore Electric Tobacconist USA!! I have been ordering from them for over two years and have always received my complete order quickly. I am so grateful to this company for providing such a convenient shopping experience! Thank you!!”

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Posted 5 years ago

“Been over a week and still haven’t received my order”

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Posted 5 years ago

We're very sorry to hear that your order has yet to arrive. USPS is currently facing unprecedented delays due to the pandemic and holiday season so delivery times are a bit slower currently. If your order does not arrive within 15 business days, please let us know and we will happily reship it for you, free of charge. Thank you for taking the time to leave your review!

Posted 5 years ago

“Love it!!!!!!!!!”

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Posted 5 years ago

“My orders are always fulfilled promptly and correctly. The website is easy to use.”

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Posted 5 years ago

“I’ve been using Electric Tobacconist for the past year or so and I’ve always had good service and delivery. With Covid it’s nice to have this company so I don’t have to go out. Well done!”

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Posted 5 years ago

“Number one is the shipping. Products shipped out very quickly and also receive exactly what I ordered. Great service.”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,688 reviews