Login
Start Free Trial Are you a business? Click Here

Electric Tobacconist USA Reviews

4.8 Rating 35,685 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,685 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

Write Your review

Ordered April 18th and still have not received package!! Will not be using your service anymore! No order should take this long!!
Helpful Report
Posted 1 year ago
Hello, we've just come across your review and we're sorry you didn't appear to receive your order. Upon checking your tracking we can confirm your order - ETUSA3704310-639 was delivered on Saturday, May 4th. We recommend checking with household members or neighbors who may have accepted the delivery. Should you still be unable to locate the package, please reach out to our team via the Help Desk for further assistance. Best Regards - ET Team
Posted 1 year ago
Great price and smooth delivery!
Helpful Report
Posted 1 year ago
I love the convenience and prices on this site. Only downfall is the birthdate section. If it could simply be filled in via keyboard instead of paging back, it would be much easier...especially when you are in your 60's! Or maybe a drop down for each (mo, day, year) that will scroll faster. .
Helpful Report
Posted 1 year ago
Would love it if I had my order
Helpful Report
Posted 1 year ago
Hi Brenda, we've just come across your review and we're sorry you didn't appear to receive your order. Upon checking your tracking we can confirm your order - ETUSA3694834-403 was delivered on Monday, March 18th. We recommend checking with household members or neighbors who may have accepted the delivery. Should you still be unable to locate the package, please reach out to our team via the Help Desk for further assistance. Best Regards - ET Team
Posted 1 year ago
Good product.
Helpful Report
Posted 1 year ago
The shipping process makes me nervous. The links don't work, the tracking numbers don't work, the courier is non-existent. However, it got here and sooner than expected! Took a while but not as long as expected. I'm glad you all have the product I'm looking for (blu plus + menthol tanks 1.2% nicotine). However one of the cartridges had a strange taste and had a chemical odor and taste. This is disappointing as the whole reason Blu is special is because it's tasteless and odorless. However it was only one tank and it faded away quickly. I will try to order again and hopefully it will be as successful as the first time.
Helpful Report
Posted 1 year ago
I having been using the Daily for over 10 years and love the product
Helpful Report
Posted 1 year ago
Excellent costumers service
Helpful Report
Posted 1 year ago
Very responsive, friendly
Helpful Report
Posted 1 year ago
love my NJOYs, also your delivery people, but it tok 12 days from order day to get delivery
Helpful Report
Posted 1 year ago
I haven’t received my order yet so why are you requesting a review! Can someone let me know when I should expect it?
Helpful Report
Posted 1 year ago
Hi Laura, we've just come across your review and we're sorry you didn't appear to receive your order. Upon checking your tracking we can confirm your order - ETUSA3699005-061 was delivered on Wednesday, April 1st. We recommend checking with household members or neighbors who may have accepted the delivery. Should you still be unable to locate the package, please reach out to our team via the Help Desk for further assistance. Best Regards - ET Team
Posted 1 year ago
We have been using the Vuse Solo for some time and like it, but it seems that the cartridges don't last nearly as long as they used to.
Helpful Report
Posted 1 year ago
The company is great easy ordering easy delivery but the pods are a different story a lot of times they quit after a few puffs it's not the company's fault because they are prefilled but sometimes a waste of money
Helpful Report
Posted 1 year ago
We like electric tobacconist. Delivered to the front door, doesn’t get any better than that
Helpful Report
Posted 1 year ago
Items arrived as ordered. It really could have come a little sooner. But...
Helpful Report
Posted 1 year ago
Easy to order. Shipping was smooth. It does take a little long from purchase to delivery but not mote than 10 days.
Helpful Report
Posted 1 year ago
Order is always right and the shipping on time. I used to be able to get my juice direct from the manufacturer in Thousand Oaks. However since I reside in Commiefornia I have to have it delivered all the way from Colorado even though it's produced and manufactured less than 100 miles away from me!!!
Helpful Report
Posted 1 year ago
they are a great co. that has all the e-smokes i need
Helpful Report
Posted 1 year ago
Great Products, Customer service is fantastic, I had a problem and it was fixed. Highly recommend
Helpful Report
Posted 1 year ago
Thank you!
Helpful Report
Posted 1 year ago
Electric Tobacconist USA is rated 4.8 based on 35,685 reviews