Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,685 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy , convenient, reasonably price, shop from home”

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Posted 1 year ago

“Good service but need to carry Blu plus products and not only menthol”

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Posted 1 year ago

“they have all my electric cigarrets, unfortunetly i need to sign for them on delivery,which means i have to be home all day every day until it's delivered. if they could tell me exactly when it's delivered that would be great”

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Posted 1 year ago

“Great service and fast delivery.”

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Posted 1 year ago

“Still awaiting product”

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Posted 1 year ago

“I can always find what I'm looking for on this site.”

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Posted 1 year ago

“Always delivers in a timely manner. This brand Vuse is always consistent in flavor”

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Posted 1 year ago

“Usually have the things I want in stock. Personally have had good experiences with Customer Service.”

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Posted 1 year ago

“Great product. It was extremely helpful when my husband and I quit smoking!”

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Posted 1 year ago

“Wonderful customer service Return message in the same day.”

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Posted 1 year ago

“I haven't received it yet”

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Posted 1 year ago

Hi Jane, we've just come across your review and we're sorry you didn't appear to receive your order. Upon checking your tracking we can confirm your order - ETUSA3704218-807 was delivered on Thursday, April 25th. We recommend checking with household members or neighbors who may have accepted the delivery. Should you still be unable to locate the package, please reach out to our team via the Help Desk for further assistance. Best Regards - ET Team

Posted 1 year ago

“Great service and fast shipping.”

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Posted 1 year ago

“Shipping was excruciatingly slow, but the package did finally arrive. All items were packaged well and arrived in excellent condition.”

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Posted 1 year ago

“I'm very pleased with my NJoy Disposable cigarettes. They're easy satisfying and very economic to use.”

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Posted 1 year ago

“Great selection and prices plus fast shipping!”

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Posted 1 year ago

“I’m going to say poor because I haven’t received my order yet”

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Posted 1 year ago

Hi Kelli, we appreciate you taking the time to provide us with your feedback. We apologize for the delay in the delivery of your order and any inconvenience this may have caused. Upon reviewing your tracking information, we can confirm that your order was last updated on 05/14 and is expected to arrive shortly. Should you require any further assistance or have any questions, please feel free to reach out to our Customer Service Team. We appreciate your understanding and patience in this matter. Best Regards - ET Team

Posted 1 year ago

“Love I can order in bulk but wish y’all would run promo codes for logic refills periodically”

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Posted 1 year ago

“Timely delivery. Pleasant delivery. Product in good shape. Only one mishap in over a year which was corrected. Great!”

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Posted 1 year ago

“They have periodic sales on their prices of the various products they carry. The reason why I didn't rate higher is, be prepared to wait a while for delivery. The tracer source that is used was quite ineffective, as well.”

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Posted 1 year ago

“Excellent company to do business with”

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Posted 1 year ago

Electric Tobacconist USA is rated 4.8 based on 35,685 reviews