Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,609 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,609 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order shipped the very next day. Also recieved an email letting me know that my order had been delivered. The website was very easy to navigate. Overall a very good experience. I will definitely be using this site again. In fact I have referred several friends to this site.”

Helpful Report

Posted 7 years ago

Hey Richard! Thank you so much for your fantastic review and referral! We try our best to provide a positive buying experience for our customers with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all of the orders out same-day. We look forward to seeing your future orders with us! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“They offered the product I wanted at a great price,(lower than other sites). Item came pretty fast, I just wish they offered free shipping on items lower than $20. Other than that great site. Will buy from here all the time.”

Helpful Report

Posted 7 years ago

Hye Tiffany! Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website and we look forward to seeing your orders with us come through in the future! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Fast shipping and easy use of website”

Helpful Report

Posted 7 years ago

Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Fast shipping but received my second order first”

Helpful Report

Posted 7 years ago

Hey Heather! Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“I received everything I wanted quickly and safely packaged. I also loved that there are more economical options that are adaptable to my juul. Thank you!”

Helpful Report

Posted 7 years ago

Hey Catalina! Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Less expensive source of e-cigarette use.”

Helpful Report

Posted 7 years ago

Hey Callum! Thanks for the review! We are happy to hear you are saving money with our site! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Fast shipping if you choose priority, time from Colorado to California standard shipping seemed a little to long. Great prices and love bulk discount.”

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Posted 7 years ago

Thanks for the review Kevin! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“My products were effective and shipped quickly.”

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Posted 7 years ago

Hey Gabriel! Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Product arrived on time and prices were great!”

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Posted 7 years ago

Hey Melanie! We are glad to hear you had a good experience with us! Thank you for the review! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“The variety of items they offer. Most items delivered within 2 days.”

Helpful Report

Posted 7 years ago

Hey Bryan, We are glad to hear you have had a positive experience with us so far! Thank you for your review! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“I ordered mango Juul pods in mid May and didn’t recieve my package, i reaches out and got in touch with a very professional lady named Blossom who helped me and re-shipped my purchase for free and put it as priority mail since i didn’t recieve it. I’m very pleased by her help.”

Helpful Report

Posted 7 years ago

Hey Nicholas! We are glad to hear we were able to resolve your issue. Blossom is pretty awesome! Thank you so much for your review! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Price was right with the product and shipping. Package as described. Will be ordering again.”

Helpful Report

Posted 7 years ago

Hey Timothy, Thanks for the review! We look forward to seeing your future orders with us! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“After trying this product, I was amazed that after 47 years the VON ERL vape with my selected nicotine value, has allowed me to finally stop lighting up for a smoke break. Thanks.”

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Posted 7 years ago

Thank you so much for your great review! We try our best to provide a positive buying experience for our customers with a wide variety of products and smooth customer service. We look forward to seeing your future orders with us! Todd Customer Care Electric Tobacconist

Posted 6 years ago

“Website was very easy. Delivery was fast for free standard shipping option. Although I had to remove an item from my bag to get the free shipping. I had a coupon for percentage off and only good for up to $100 and site offered free standard shipping over $75. I had over $100 before the discount offer so it didn't discount anything until I actually removed an item making my merchandise subtotal less than $100. At that point the coupon worked. I would think you would want a customer to buy as much as possible and only discount up to $100 of the merchandise. I didn't want to order the removed item separately because of free shipping so you did lose a sale.”

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Posted 7 years ago

“Electric Tobacconist is such a reliable company! Ever since I started ordering from their site, I have received high quality products in a timely manner and quick customer service when needed. highly recommend!”

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Posted 7 years ago

Hey Joseph! Thank you for your review! We strive to provide a positive buying experience with smooth customer service and same-day shipping. Happy to hear you have been enjoying your experience with ET thus far! We hope you continue to choose ET for all of your vaping needs! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Great product”

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Posted 7 years ago

Hey Amanda! Thank you for your review! We try our best to provide a wide variety of product and a smooth customer experience. We hope you continue to choose ET for all of your future vaping needs! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Love the selection of disposables--wish the Naked100 could be bought in bulk or that the site ran discounts as frequently as many of its competitors, but it also outdoes other major e-cig online venues in terms of customer service and reliably fast shipping.”

Helpful Report

Posted 7 years ago

Thank you for your review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“I'm so happy with each taste you have to offer.Trying a new flavor is enjoyable.”

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Posted 7 years ago

Thanks for the review Robin! We try and provide a variety of flavors so we can satisfy everyone's flavor preferences! Theodore Customer Care Electric Tobacconist

Posted 7 years ago

“After having an issue with my products, they were kind enough to make things right and send me a new one! Very pleased about that. Amazing customer service”

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Posted 7 years ago

Glad we were able to sort out the product issues you were having! We do our best to provide excellent customer service. Thanks for the review Teresa! Theodore Customer Care Electric Tobacconist

Posted 7 years ago

“Great company, great products!”

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Posted 7 years ago

Hey Scott! Thank you for leaving us a great review! We are glad to hear you were so pleased with ET and all the great products we have to offer. We try our best to provide our customers with the best products and service. We hope you continue to choose ET for all your vape needs! Crystal Customer Care Electric Tobacconist

Posted 7 years ago

Electric Tobacconist USA is rated 4.8 based on 35,609 reviews