Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,527 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys did good on everything but he one thing I would change is more updates on when the package comes. Thanks”

Helpful Report

Posted 7 years ago

Thanks for the review! Our warehouse works hard to get all orders out same-day. USPS updates shipping information every time your package is scanned, so we have no control over updates. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“I have been shopping here for a while really good service the price come very quick and they give you good discounts and I really enjoyed shopping there thank you for having me have a great day”

Helpful Report

Posted 7 years ago

Hi Robert! Thank you for your great review! We strive to provide a positive buying experience with smooth customer service and same-day shipping. We look forward to seeing your orders with us in the future! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Great product”

Helpful Report

Posted 7 years ago

Hey Brandon! We are happy to hear you are enjoying your purchase and hope you continue to choose ET for all of your future vaping needs! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Everything was cheaper than the stores which I like, however, I think shipping takes too long and would like a quicker turnaround period.”

Helpful Report

Posted 7 years ago

Hi Courtney! We are happy to hear you had an overall good experience with us! Our warehouse usually ships out all orders same-day. But sometimes hiccups occur. Please don't hesitate to reach out to our customer service team if you have any issues in the future. We hope you continue to choose ET for all of your future vaping needs! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Everything is excellent. They just have a problem with the shipping address process”

Helpful Report

Posted 7 years ago

Hey Marielis! We are glad to hear you had a good overall experience with us! Please don't hesitate to reach out to our customer service team with any issues. Thank you for your review! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Laser fast shipping! Ordered on Wednesday, vaping delicious juice on Friday. Almost everything was great. Only issue was that one of the bottles I ordered was leaking during shipment. It was sealed in plastic, so the cap stayed on. However, the cap was open a turn or two under the plastic and half the smurf cake I ordered leaked all over the package. Once I cleaned the bottles off, I was very happy with the products.”

Helpful Report

Posted 7 years ago

Hey Fabio! We are glad you had a good experience with us! If you have any issues in the future please reach out to our customer service team. Thank you for the great review! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

We are happy to hear you had a good experience with us! Thank you for the review! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“My order shipped the very next day. Also recieved an email letting me know that my order had been delivered. The website was very easy to navigate. Overall a very good experience. I will definitely be using this site again. In fact I have referred several friends to this site.”

Helpful Report

Posted 7 years ago

Hey Richard! Thank you so much for your fantastic review and referral! We try our best to provide a positive buying experience for our customers with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all of the orders out same-day. We look forward to seeing your future orders with us! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“They offered the product I wanted at a great price,(lower than other sites). Item came pretty fast, I just wish they offered free shipping on items lower than $20. Other than that great site. Will buy from here all the time.”

Helpful Report

Posted 7 years ago

Hye Tiffany! Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website and we look forward to seeing your orders with us come through in the future! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Fast shipping and easy use of website”

Helpful Report

Posted 7 years ago

Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Fast shipping but received my second order first”

Helpful Report

Posted 7 years ago

Hey Heather! Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“I received everything I wanted quickly and safely packaged. I also loved that there are more economical options that are adaptable to my juul. Thank you!”

Helpful Report

Posted 7 years ago

Hey Catalina! Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Less expensive source of e-cigarette use.”

Helpful Report

Posted 7 years ago

Hey Callum! Thanks for the review! We are happy to hear you are saving money with our site! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Fast shipping if you choose priority, time from Colorado to California standard shipping seemed a little to long. Great prices and love bulk discount.”

Helpful Report

Posted 7 years ago

Thanks for the review Kevin! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“My products were effective and shipped quickly.”

Helpful Report

Posted 7 years ago

Hey Gabriel! Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Product arrived on time and prices were great!”

Helpful Report

Posted 7 years ago

Hey Melanie! We are glad to hear you had a good experience with us! Thank you for the review! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“The variety of items they offer. Most items delivered within 2 days.”

Helpful Report

Posted 7 years ago

Hey Bryan, We are glad to hear you have had a positive experience with us so far! Thank you for your review! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“I ordered mango Juul pods in mid May and didn’t recieve my package, i reaches out and got in touch with a very professional lady named Blossom who helped me and re-shipped my purchase for free and put it as priority mail since i didn’t recieve it. I’m very pleased by her help.”

Helpful Report

Posted 7 years ago

Hey Nicholas! We are glad to hear we were able to resolve your issue. Blossom is pretty awesome! Thank you so much for your review! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“Price was right with the product and shipping. Package as described. Will be ordering again.”

Helpful Report

Posted 7 years ago

Hey Timothy, Thanks for the review! We look forward to seeing your future orders with us! Randy Customer Care Electric Tobacconist

Posted 7 years ago

“After trying this product, I was amazed that after 47 years the VON ERL vape with my selected nicotine value, has allowed me to finally stop lighting up for a smoke break. Thanks.”

Helpful Report

Posted 7 years ago

Thank you so much for your great review! We try our best to provide a positive buying experience for our customers with a wide variety of products and smooth customer service. We look forward to seeing your future orders with us! Todd Customer Care Electric Tobacconist

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,527 reviews