Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,527 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this site is very easy to use and makes paying simple and easy. it also ships very fast i received my orders in just two or three days and the products are exactly as they are advertised. all in all very good cite to use and great products”

Helpful Report

Posted 6 years ago

Hi Cody! Thank you for the great review! We strive to provide a good customer experience with our intuitive website, a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“fast delivery ,variety of products”

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Posted 6 years ago

Hi William! We are glad to hear we were able to help you out! Thank you for the good review and we hope you continue to choose us for all of your future vaping needs! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“Shipping was very quick. Free shipping on $20+ is nice, but their priority shipping is very reasonable - $2 or 3. I can't speak of their customer service since I didn't have any problems such that I needed to ask for help.”

Helpful Report

Posted 6 years ago

Hi Sean! Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“The product is great! Fast delivery! Easy to reorder!”

Helpful Report

Posted 6 years ago

Hi Eduardo! Thank you for your positive review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“Pretty fast shipping”

Helpful Report

Posted 6 years ago

Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“I like that you run sales. I wish you had the flavor of Soma Frisco pods more often.”

Helpful Report

Posted 6 years ago

Thanks for the review! Glad you enjoyed our website and we hope you continue to choose us for all of your future vaping needs! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“Pricing is reasonable for your site. However the messerschmitt site could be made a little better and easier for people to order on the go”

Helpful Report

Posted 6 years ago

“Very quick and easy. Pods were cheap but still good quality.”

Helpful Report

Posted 6 years ago

Hi Luke! We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“The reason I gave 4 stars instead of 5 is because I feel ET's prices could be a little more competitive. However, that being said, their service is very good. Quick shipping, and a really good selection make them my go to for the things I need in a hurry.”

Helpful Report

Posted 6 years ago

Hi Andrew! We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“It was my first purchase. The website was easy to navigate, and had everything I was looking for. I thought it was great any order over $20 included free shipping! Most places have a higher minimum order to get that. Easy check out and completion of my order. The only thing I can comment negatively about, doesn't really apply to this company. My order arrived one day later than the tracking said it would. Other than that, I will purchase again.”

Helpful Report

Posted 6 years ago

Hi Gary! Thank you so much for your fantastic review! We try our best to provide a positive buying experience for our customers with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all of the orders out same-day. We look forward to seeing your future orders with us! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“Shipping quick. Trackable. Electronic customer service is responsive (during business hours) and wants to help solve the problem. They follow the ticket to the end and want to make sure it is solved. My only comment is if there is no CS by phone, please mention that so time isn't spend looking for the phone contact and mention that it is only done via email.”

Helpful Report

Posted 6 years ago

Thanks for the great review! We strive to provide a good customer experience with our intuitive website, a wide variety of products, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“They have decent service. I like how they don’t tax orders going to California.”

Helpful Report

Posted 6 years ago

Thank you for your positive review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“The service was very fast, the liquid was rather harsh, however.”

Helpful Report

Posted 6 years ago

Hi Kathy! Our warehouse works hard to ensure all packages go out same-day. Thank you for the review! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“I found their website very easy to navigate as well as their selection to be vast and awesome!”

Helpful Report

Posted 7 years ago

Hi Jordan! Thank you for the good review! We strive to provide a good customer experience with our intuitive website, a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“I ordered 2 packages of ziip pods, 2 different flavors but all 8 pods were extremely leaky.. I contacted the company and with no questions asked they gave me a full refund in store credit. With that, I was able to get a pack of juul pods and only lost out on $4 which is fine. Store credit is better then nothing and they didn’t make it difficult at all for me. Hoping the juul pods don’t leak.”

Helpful Report

Posted 7 years ago

Hi Richele! We are glad to hear we could help you out! Thank you for the good review! We hope you continue to choose us for all of your all of your vaping needs! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“So easy to deal with and use, fast service , courteous, and fast customer service. I would order from them again.”

Helpful Report

Posted 7 years ago

Thank you for your great review! We strive to provide a positive buying experience with smooth customer service and same-day shipping. We look forward to seeing your orders come through in the future! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“A lot cheaper then buying from the actual cue site, they always have excise tax on Every cartidge it’s ridiculous! And like no other store carried cue cartridges till I found this one, they’re great! I get free shipping too when I order. I get 12 cartridges for $75!! I’ve never been able to afford such cheap prices for cue before, I am so satisfied. Only thing is the shipping took a little longer than expected.”

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Posted 7 years ago

Posted 6 years ago

“It is nice to know that there is a company that does provide a e-cig that is nice to vape on. I usually vape on Vuse but do to problems with their Vibe's we have to try and find another type.”

Helpful Report

Posted 7 years ago

Hi Len! We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“I like the different flavors offered!”

Helpful Report

Posted 7 years ago

Thanks for the great review! We are happy to hear you enjoy our website! Randy Customer Care Electric Tobacconist

Posted 6 years ago

“Very easy to order and extremely fast”

Helpful Report

Posted 7 years ago

We are happy to hear you enjoyed your experience with us! Our warehouse works hard to make sure all orders get shipped out same-day. Glad you enjoy our website and we hope you continue to choose us for all of your future vaping needs! Randy Customer Care Electric Tobacconist

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,527 reviews