Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,688 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got tired of the stink of cigarettes and tried vaping. Electric Tobacconist has great product variety, quick shipping, and responsive customer support.”

Helpful Report

Posted 4 years ago

“Well, nothing more than very pleased with my Sourin vapes & the quick service y'all. Partners, this is the only sight one should ever use. Dependable folks one can trust & count on for fast, dependable & accurate delivery. PEACE & RockOn! From - 1 DP BRODAWG”

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Posted 4 years ago

“How can I get a forgotten password to continue......I FORGOT IT!”

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Posted 4 years ago

“Quick turn around”

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Posted 4 years ago

“Electric Tobacconist USA has great assortment and availability of products, fair prices and shipping is pretty good, could be faster. I would recommend this vendor.”

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Posted 4 years ago

“If I could give then 6 stars I would!! Electric Tobacconist is the only place I order from. They offer the widest variety, fast and free shipping and they have the BEST customer service.”

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Posted 4 years ago

“Best source for the products you need and want. Superior customer service when I was looking for a solution for one of my instruments. If somethings out of stock, a day or two later it’s in stock. That’s only happened once in three years! I don’t shop anywhere else for my vape needs. I did look around for a Gold Honey Cream Tobacco flavor but found out that company is out of business. A serious shame since that’s the best tobacco flavor I’ve ever tried. I have zero need to shop for these products elsewhere, including off line stores. Thank you Electric Tobacconist!”

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Posted 4 years ago

“This is one of the best online companies I use. Fast efficient and items are as advertised.”

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Posted 4 years ago

“I am very pleased with this company, orders correct, product shipped quickly. Thank you”

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Posted 4 years ago

“I love vapes and trying different products. I've been a loyal customer to Electric Tobacconist because I've always received my orders on time & they're correct. I like the variety of products & prices. I've tried other companies but had issues with my orders. This is the company I stuck with & after several orders I'm very pleased with the service I've received.”

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Posted 4 years ago

“ET has been a great source for vaping products, always quick with deliveries and very reasonable pricing”

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Posted 4 years ago

“Flavor is amazing and fast shipping. Definitely ordering from them again”

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Posted 4 years ago

“Never had a problem with anything I ordered. Have used customer service several times to ask about products and they have always responded quickly and accurately. Glad they're around since we lost Totally Wicked.”

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Posted 4 years ago

“I love this company, have ordered several items several different times and have never had one issue. I like the website as well, easy to navigate.”

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Posted 4 years ago

“Service is so fast and reliable. Have not had one salt vape juice I didn’t like! Best prices compared to local stores. Not happy with new rules...in person delivery & signature... since I’m never home to receive the mail 😢”

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Posted 4 years ago

“Unfortunately the last order of cartridges (I ordered two 4packs) three of them (same 4 pack) seemed defective. They evaporated very quickly while not in use and when I did puff on them I got a super concentrated amount on my lips and tongue. They are not cheap either.”

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Posted 4 years ago

“Great Customer Service and Fast Delivery!”

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Posted 4 years ago

“Great prices, fast shipping, and good products.”

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Posted 4 years ago

“Their Customer service "helps" are very good and Britt, who replies to many of these is, while invisible, both terrific and johnny-on-the-spot. ET is lucky to have her!!!”

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Posted 4 years ago

“Your awesome, always get my juice here, best I’ve had, thank you! Good prices, always stocked, will not go anywhere else.”

Helpful Report

Posted 4 years ago

Electric Tobacconist USA is rated 4.8 based on 35,688 reviews