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Electric Tobacconist USA Reviews

4.8 Rating 35,686 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,686 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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I get that y'all cant use the postal service feddex etc yada yada but LSO shippers or who ever y'all are using are SO bad. Last parcel took about 20 days!! Customer Care was kinda helpful though so I'll give you that
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Posted 3 years ago
VERY fast service and delivery! And they had exactly what I wanted. Highly recommended!
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Posted 3 years ago
Fast delivery time. Quality product.
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Posted 3 years ago
Logic Power Packaging is excellent. The product is great and I had no problem maneuvering the website even tho I have limited computer skills. The only negative I would say is the shipping takes too long. I wish it was a little faster or they had an option for expedited shipping. I will always use this company for all my vapeing needs.
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Posted 3 years ago
Delivered on time with good communication from the shop.
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Posted 3 years ago
I have been using Electric Tobacconist for years I always receive my order in a very timely manner I will always use them they are the best
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Posted 3 years ago
Fast delivery and great packaging!! Glad to find a replacement for the Fin e cigs I used. Thank you.
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Posted 3 years ago
ET have an exceptional response time online. They always respond to email same or next day. Very courteous and friendly to the many questions I have asked. Great delivery time as well. Wonderful company, can’t say enough positive things about them.
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Posted 3 years ago
There is not a single bad thing I can say about this site. I’ve started buying all of my juices and coils here exclusively. My go-to items are always in stock and there’s usually some sort of promotion or sale to sweeten the deal. My packages always show up on time or sooner- even at the height of the Covid shipping mess. I just ordered 6 juices for $60 which would have cost me over twice that amount at my local vape shop IF they ever had things in stock. Honestly, I don’t even mind the emails they send out because there’s usually BOGOs or free shipping codes. Absolutely the best and most reliable place to get my nic fix!
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Posted 3 years ago
very fast delivery - items packed well- priced to sell-very pleased all around
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Posted 3 years ago
Arrived quickly, package was in decent shape, products were exactly what I ordered and packed well, great price for large order and no shipping! Thanks, Dolores
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Posted 3 years ago
Excellent customer service, it’s nice to be notified of delivery pending. Great products at great prices-
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Posted 3 years ago
All of the above handled expertly!
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Posted 3 years ago
What state excise tax. Half the cost of order. Cheaper to buy in town
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Posted 3 years ago
Thank you for reaching out to the Electric Tobacconist. To provide some clarification, some states have imposed a tax on nicotine products. This tax is in addition to any sales tax on an order. You can view the full list of our state excise taxes here: https://www.electrictobacconist.com/state-excise-taxes-on-vaping-products-i268 We understand that these additional charges can be frustrating; however, we have to include this tax in order to be compliant with the law.
Posted 3 years ago
Very easy to order. Very punctual
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Posted 3 years ago
Dependable and quality products. This company provides excellent costumer service at a fraction of prices versus in store purchases. Thank you for your excellent service and product.
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Posted 3 years ago
excellent delivery with no problems and the only place I have found where I can get my product as the local stores are having vendor problems for some reason and cannot get it in stock
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Posted 3 years ago
The shipping is awesome now!!! Love the multibuy discounts and discount codes!!!! Electric Tobacconist is my go to!!!’
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Posted 3 years ago
Always on time. Never any problems. #1
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Posted 3 years ago
So happy to have found you! So few companies carry the brand I like and you do! We are going to be best friends now.
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Posted 3 years ago
Electric Tobacconist USA is rated 4.8 based on 35,686 reviews