Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,179 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good deal and fast shipping on my Milgauss. It was in better condition than advertised!”

Helpful Report

Posted 6 years ago

“I have placed an order on September 27th. There was no update and I called after 11 days (on 7th OCT). When I call costumer care they are very rude and telling me that the item is not there ( the site is still showing item is IN STOCK) will come only after 1 week. Since I want to travel to India I asked them to ship it fast. They simply said if you want to go cancel the order, we cannot make it fast shipping, and disconnected the call. Since it was very urgent I waited one more week. There was no update. I called again on 17th Oct and they just shipped after my call, after 21 days. My travel date is 19th Oct and the item wont receive. I asked them to cancel. This is very disappointing that they give zero value to their costumer. Whenever we call them they will disconnect the call if we tell our concern. This is the worst site I dealt with and worst costumer service I ever seen. I wont suggest this site at all. Don't call to their costumer service, your day will lose.”

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Posted 6 years ago

“Great value for such a beautiful watch, I’m very happy with my purchase! The only thing missing was the manual, otherwise everything was spot on!”

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Posted 6 years ago

“Nice really like it”

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Posted 6 years ago

“Great service! They gave you exactly what they said they’d give you and it showed up when they said it would show up. Other companies should take notes”

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Posted 6 years ago

“Nice selection and pricing of the type of sunglasses I sought. Delivered quickly with no issues!”

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Posted 6 years ago

“Great deals and services! I was really happy with the product.”

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Posted 6 years ago

“I have purchased a Skagen watch from Jomashop and when I received it, it didn't work. Because it was a gift we didn't notice that the watch didn't work until it was too late to get a refund. When I contacted Jomashop and explained the issue, they said they will repair it. After sending the watch for repair 3 times, it is still not working - the watch keeps losing time. When I escalated the call to the manager he completely refused to give a full refund or replace the item and insisted that we send it for repair again. Each time we sent the watch for repair it took over a month to get it back. The service was horrible and they never fixed it, which essentially equates to them selling me a watch that never worked. I will never buy anything again from this damn website.”

Helpful Report

Posted 6 years ago

“Nice selection & fast delivery”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Very good quality and excellent price, I will buy again soon.”

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Posted 6 years ago

“Very good quality, and excellent price, I will buy again soon.”

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Posted 6 years ago

“Satisfacción garantizada en el servicio y en la calidad del mismo”

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Posted 6 years ago

“Great deals and reasonable prices! Love it!”

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Posted 6 years ago

“Too many spam emails”

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Posted 6 years ago

“Good service and prices”

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Posted 6 years ago

“Fast shipping, good price, great product”

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Posted 6 years ago

“PERFECT! Great site with terrific products at the right prices. Fast shipping and updates.”

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Posted 6 years ago

“Super quick on shipping. Watch was in perfect condition with all of the documents, original box, etc. I highly recommend!”

Helpful Report

Posted 6 years ago

“Don't be fooled! At first, I couldn't believe how great their prices were comparably to other sites. I ordered and waited and waited and waited. The item never showed up and they kept trying to get me into something else. Finally I realized this company intentionally does this to undercut other companies but has not intentions of filling the orders.”

Helpful Report

Posted 6 years ago

Jomashop is rated 3.7 based on 3,179 reviews