Jomashop Reviews

Name: Jomashop
Rating: 3.72

3.7 Rating 3,353 Reviews

68 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

““It’s been a month since I made purchase from this scammy website, spending decent amount of money, they provided me not valid tracking number,never answered my calls, i requested refund and never heard back from them. How to get refund, anyone in knows?“ Saw someone write this and it’s literally my experience as well! The customer service guy was giving me major attitude “WHAT ARE YOU TALKING ABOUT HUH?” abs then hung up my call in the middle of me explaining the situation. Disgusting attitude and disgusting way of practicing business.”

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Posted 5 years ago

“Perfect...”

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Posted 5 years ago

“It was very very difficult to reach out to Jomashop customer service. I ordered 2 things from the website but the watch box quality is not good. The material is of cheap quality.”

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Posted 5 years ago

“fast delivery, great price”

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Posted 5 years ago

“Excellent service, great prices, fast service and beautiful merchandise is what you get from jomashop. I highly recommend!”

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Posted 5 years ago

“Everything was fine with my order which even arrived faster than I thought”

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Posted 5 years ago

“It’s been a month since I made purchase from this scammy website, spending decent amount of money, they provided me not valid tracking number,never answered my calls, i requested refund and never heard back from them. How to get refund, anyone in knows?”

Helpful Report

Posted 5 years ago

“It's been 3 weeks and still don't have my watch. Sent an email and received no response.”

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Posted 5 years ago

“Good communication and fast deliver, would buy from again.”

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Posted 5 years ago

“Very poor response times.”

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Posted 5 years ago

“Very fast delivery”

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Posted 5 years ago

“Absolutely beautiful shades. I got a lot of complements while wearing them at a football game. I can't wait to purchase more eyewear from Jomashop.”

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Posted 5 years ago

“Great prices amazing products !!👌”

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Posted 5 years ago

“Schnelle Lieferung. Originale Ware. Versteuern sollte man gleich wählen, dann gibt es keine nachträglichen Kosten mehr.”

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Posted 5 years ago

“Easy transaction”

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Posted 5 years ago

“Prices are reasonable and the quality is excellent for the watches all are genuine items”

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Posted 5 years ago

“customer service is awful! there is never a live person answering a phone as I am trying to return a damaged watch. the online return:exchange message I get is to call customer service, but so far after 10 days of trying I got absolutely no response!”

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Posted 5 years ago

“Купил новые часы BX1010-53E в Jomashop, быстрая доставка в Р.Ф. Отличный магазин!!! Хороший ассортимент, цены нормальные. Можно брать!!! все ок!!! Рекомендую! СПАСИБО...”

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Posted 5 years ago

“I love my Breitling SuperOcean”

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Posted 5 years ago

“Great price on a top quality item. Great selection. Fast shipping. Would definitely recommend.”

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Posted 5 years ago

Jomashop is rated 3.7 based on 3,353 reviews