Jomashop Reviews

Name: Jomashop
Rating: 3.71

3.7 Rating 3,292 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This website is fraud. They sell expensive watches they don’t have, hold your money for 4 months and drag you along with delivery promises they never intent on meeting. I would never use joma shop again.”

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Posted 4 years ago

“A great watch”

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Posted 4 years ago

“Excellent customer service when I called and the watch was beautiful.”

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Posted 4 years ago

“bought oakley sunglasses and Im satisfied////-/-/-/-/-- no issues”

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Posted 4 years ago

“It was a great shopping experience. The watch was beautiful and it arrived a day early. I paid the duties and taxes in advance so the delivery was a breeze. I recommend Jomashop to all my friends and family.”

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Posted 4 years ago

“Good prices and people who look after you in customer service!”

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Posted 4 years ago

“THE WORST customer service I have ever experienced in my entire life. Return policy on the website is absolutely confusing. YOU have to pay for return package. Online chat feature doesn't work. Hardly ever answers the customer service phone call. The guy who finally answered the phone just hung up on me!”

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Posted 4 years ago

“I have made numerous purchases over the years. All perfect. Products and delivery. Totally trust jomashop for the best price and service.”

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Posted 4 years ago

“It was a good shopping experience with Jomashop.”

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Posted 4 years ago

“I have been buying from Jomashop for years. Always fast delivery and great customer service.”

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Posted 4 years ago

“I think four stars are OK!”

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Posted 4 years ago

“Jomashop has amazing products and amazing prices. Shipping is fast and dependable.”

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Posted 4 years ago

“Great price, fast shipping!”

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Posted 4 years ago

“Less prices and good wuality”

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Posted 4 years ago

“Great deals, quick shipping”

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Posted 4 years ago

“Great Communication, Fast Shipping, Awesome Price!!”

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Posted 4 years ago

“Purchased a Citizen's watch and band was to small. Contacted support was told sorry they don't sell additional links for the band. I would have to seek out a jeweler on my own to get the watch band links. So much for any discount I might have saved by buy from Jomashop.”

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Posted 4 years ago

“Legit designer items at a discount. Fast shipping and the BEST prices.”

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Posted 4 years ago

“Confiable, seguro, producto Original, entrega al día siguiente.”

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Posted 4 years ago

“These last orders were processed in timely fashion. Adequate boxing for protection of items. Delivery date was also as expected. Bottom line….the experience with Jomashop has always been excellent”

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Posted 4 years ago

Jomashop is rated 3.7 based on 3,292 reviews