Jomashop Reviews

Name: Jomashop
Rating: 3.71

3.7 Rating 3,292 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The problem I had that I needed a reference needed a watch.”

Helpful Report

Posted 6 years ago

“Great service and on time delivery!! Watch was perfect when I receive it Thanks E”

Helpful Report

Posted 6 years ago

“excellence no hassle service, and my watch came sooner than expected...”

Helpful Report

Posted 6 years ago

“I paid half price for the brands i love It’s new and authentic”

Helpful Report

Posted 6 years ago

“I bought the Rayban mirrored sunglasses for my husband who really loved the quality of the sunglasses! The order was processed quickly and arrived fast. I will definitely order again from Jomashop.”

Helpful Report

Posted 6 years ago

“Great quality product. Original Ray Bans at a much lesser price. I'm very satisfied.”

Helpful Report

Posted 6 years ago

“They shipped me a watch with a dead battery. When I contacted them to get a replacement, they offered $10 for a battery. I called a bunch of local jewelry stores and none of them will replace a battery for $10. Cheapest I could find was $16. I'm still waiting for my $10 credit. I would not buy from these careless crooks, they just don't care.”

Helpful Report

Posted 6 years ago

“Love the RayBan sunglasses and at such a great price. Shipping and delivery was super fast. Will use Jomashop again!”

Helpful Report

Posted 6 years ago

“wrong item received”

Helpful Report

Posted 6 years ago

“My son was happy with his birthday present.”

Helpful Report

Posted 6 years ago

“Great ! Like it ~”

Helpful Report

Posted 6 years ago

“Ray bans we’re perfect!”

Helpful Report

Posted 6 years ago

“I've ordered an automatic Chronograph Frederique Constant nearly half price. Showed up in all original boxing with all papers. First thing I did when I received the watch in the mail was take it to a certified dealer. There he authenticated it for me. And punched a new hole in the leather band for me. I've had the watch for almost 6 months now, no problems at all!! I also just ordered a pair of Ray bans listed in Bass Pro Shops at $253. I went on jomashop and sure enough had them listed at $149. And the same experience with them. Brand new no blemishes with original boxing and paperwork. Very pleased”

Helpful Report

Posted 6 years ago

“This is my 2nd experience buying a wrist watch from Jomashop. Contrary to a lot of the other reviews, I had good experiences on both purchases.....good prices reasonable S/H time. Thank you.”

Helpful Report

Posted 6 years ago

“Nice and easy great price fast shipping”

Helpful Report

Posted 6 years ago

“Quick shipment, great price, extremely happy with my new watch”

Helpful Report

Posted 6 years ago

“WARNING! WARNING! WARNING! IT'S A LITTLE LONG BUT WORTH TO READ! Do not buy from Jomashop. I was so exciting to get my new Tissot with a decent price. Got the watch after 3 days. Really quick and convenient shipping.The watch is beautiful! I suspected from the first moment that I opened the box that the watch was used. There were no plastics or nylons, but he looks pretty new so I thought maybe it's just an open box and it's still justified the price. The problem start 2 days later, when I realized that the watch loose time. I read the instructions and set it to the correct time a few times, but with no success. Called Jomashop and they said that it is possible that the battery is weak and they gave me 2 options: Send the watch back to change the battery or change it by myself and they will pay for it. The problem with the first option was that they want to charge me for the shipping if the battery isn't the problem because the watch is already "used" (an 5 days old watch!). I took the second option: change the battery by myself. Faster and they pay for it anyway. When went to a watch shop the employee that change the battery told me that the battery inside was energizer battery and not an original Renata battery that come with these watches. At this point I suspected more that the watch isn't new as claimed on their website, but I was so tired from this horrible experience with Jomashop and all I wanted was a correctly working watch. I went to sleep....and guess what?! the day after I woke up and the watch still losing time. Now I am sure that the watch was not only used, but also a defective one! Do yourself a favor and don't throw away your money. DO NOT BUY FROM JOMASHOP! THERE ARE MANY BETTER ALTERNATIVE THERE! P.S: the customer service rep was so rude on the phone and they tried to blame me for the problem. the worst customer service I have had!”

Helpful Report

Posted 6 years ago

“Wow, all I have to say. Was cheaper than every other site out there, and arrived the next day! This is my new go to site. Saving up now for my Speedy”

Helpful Report

Posted 6 years ago

“Please beware!!! This store has good reviews so I purchased 2 watches. When I got them, they didn't look as nice as photos. Their website photos look really good and maybe that was their strategy. The cases look way too cheap too. I was disappointed over all. I decided to return one of them. I was responsible for my own shipping cost and company deduct their shipping cost too. I ended up loosing $38 plus sale coupon amount which was $50(My purchase was over $1,000). Other watch I didn't return was $825 so I called the company what coupon could be applied to and they credited $20 for that. Remember, If I didn't ask I wouldn't haven't gotten $20. I found out exact same watch at a lower price at Amazon. Jomashop is not the place for me from now on.”

Helpful Report

Posted 6 years ago

“I read all positive reviews about Jomashop and decided to do business with them for the first time. I purchased a watch. The site states clearly all items are brand new. The watch arrived showing signs of worn/returned. It had several scratches on the watchband. Immediately I contacted their customer service to return the watch. They went out of their way to make thing harder for me to return. They requested that I took photo of the watch showing sign of scratches which I did. They promised to look at the email/photo and got back to me which they never did. I called and ask to speak to the customer service named "Farrukh", they always said he was "busy" - He is the one who handled my case. Finally, after 3 attempts, the other customer service sent me the return label which I will be charged $14 for shipping it back. $14 is not a big deal, but why do I have to pay this when their product is not what they advertise? Please be ware and do not do business with Jomashop. False advertising, bad customer service, used products... are not worth the saving. And yes, you get what you pay for.”

Helpful Report

Posted 6 years ago

Jomashop is rated 3.7 based on 3,292 reviews