“Lidl, Coventry
Rude staff, no eye contact, they never make you feel welcome.
Rude, stupid, and unprofessional security guard.
The bakery section is absolutely disgusting, dirty tongs, and flies all over.”
“Appalling customer service. Why do you not publish all your reviews especially the poor ones? I posted one, you claim that you will send an email to verify the email address but don't and so the review is not published appalling behaviour. Sadly as you wont send an email to verify this review this one probably wont appear either!”
“I’ve been shopping at Lidl’s sometimes very bad customer service no eye contact they don’t greet the customer at the till the scan you items like robots they don’t give you time to pack your shopping and no please and thank you not even a smile they don’t even ask the customers do you need any bags customer service should be better than this they need more training there’s always long ques only 1 or 2 tills open you are waiting longer queuing up than be served at the tills . They looked miserable customers wants to see happy smiley faces a smile can go a long way”
“Your fresh vegetables don’t have much of a long life when I get them home
Just how long after you pick them do they appear in stores?
Why do you sell stuff that is only while stocks last ?
Can’t you get regular supplies”
“Not UK Lidl but Slovakia doesn't have a review site for Lidl.
They sell rotten parmesan cheese. This happened few times already. Well under the expiry date. Once the package is opened, one can immediately tell this is what is happening. And it's not cheap either. If they are capable of selling rotten cheese to people, I'm not certain what else they are capable of. I don't trust them anymore. Slovak state food regulatory body should pay them a visit a impose a hefty fine on them for such practices. MINUS 100 STARS”
“I’ve been to Lidl near Blackpool yesterday and I’ve got a bone of lamb I’ve opened the packet and it didn’t smell good so we’ve cooked it thinking nothing about it and we had it in the oven between 2 to 2 and half hours and after pulling it out the oven letting cool over night came to prepare it today for dinner and it smelled Evan awful so we looked at the packet and and it was covered with terminated blood so we went to take it back explained to the lady at the till and blood spilled on the cover belt so she had to stop other customers from putting anything on the cover belt as it’s terminated also the manager came out so we got hour money back for it so I’ll never again shop at Lidl or Aldi”
“Ridiculous staff workers-managers. New Hall Lane,Preston, Uk. You put your stuff on belt-next minutes-sorry till just closet now -even if it’s not been showing closet.What a bag of s..t attitude.”
“Worst Store ever (SLOUGH), poor customer services, rude arrogant managers, treat customers and staff so poorly it has never heard of or seen before.
Savings are not worth it, as the cost of these savings are being paid by workers who are regularly overworked and treated like animals, and customers who are constantly insulted at the checkouts. Manager does not talk, he just barks! unbelievable they are surviving and getting away with this in a civilised society or may be poor has no entitlement to be treated with respect. An awful shopping experience. LIDL shame on you for penny pinching and shameful practices. SLOUGH manager should be named and shamed, he takes no responsibility of his actions. Please make your voices heard or they will continue this awful behaviour.”
“2019
If you are desperate for some cash then it is an easy job (once you figure out for yourself how everything works as the training is terrible).
When I worked there the staff were very rude and I heard a lot of them saying horrible things about new people behind their backs. It then makes you wonder what they have said about you.
Staff who have been there for years get away with talking for ages (sometimes up to half an hour) whilst others have to pick up the slack and get told off for even speaking to another colleague.
The staff turnover here is unbelievable too. You'd think they would makes some changes, but no.
Not the place to work if you value your sanit
The management it's treating people like a rubbish.”
“Visited lidl last week and ask one of their staff members where their tinned beans are and no one could seem to help me locate where they were, which left me really upset.”
“Used their store for the first time. Bought loads as I work 70+ hours a week and got behind on shopping. Later on I looked at my receipt. They charged me for 38 bags of crisps when I bought one!!!! Didn't notice as I'd spent a fortune. Numerous emails back and forth and a letter arrives with a refund for the 37 bags I'd been overcharged. No explanation. I explained I am ridiculously busy and haven't got time to go back to the store. Still trying to sort it. Wouldn't recommend one bit. Spent time trying to sort this when I have better things to do.”
“I bought some tins of stewed steak for a pie. It was completely inedible and had to throw it all away, just full of fat & gristle and big chunks of lard. I would say more appropriate to dog food, but i wouldn't even give it to my dog. I had 3 tins because i always like to have a stock of this kind of thing in the winter, opened all 3 tins and exactly the same. Disgusting for Lidl who are usually very good. Ugh!”
“Every time (I think three times) I visit Lidl there is always a bad mouth customer service person ready to ruin your day. My conclusion is the assistants themeselves have the inferior complex about the Lidl itself and it is reflected on their behaviour and externalised on customers. They see customers as cheap as cheap as their own perception towards Lidl. Awful experience, never again rather pay more than ruining my day by going there. Cheap store cheap attitudes.”
“I went to the Lidl in Harwich to pick up a newspaper and have a look around - a soul-destroying experience. Poor range of food, the centre of the store filled with bins of tat, only one till open with no express option. When I finally got served, I was told they don’t accept my Times voucher. Truly dreadful.”
