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NewChic Reviews

3.6 Rating 4,874 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,874 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
I placed an order in February am still waiting for them to arrive, perhaps that's just as well reading other reviews I doubt I would want to keep them anyway
Helpful Report
Posted 6 years ago
My order number is 63973737 Ordered Mar 31st received Apr 22 Would not order again. 2/5 for quality There were 2 loose type soles as well inside which seemed a little strange. Also, they were unusually wide.
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Posted 6 years ago
I cannot believe that a company that operates like they do and Stay in business. Im really disappointed.
Helpful Report
Posted 6 years ago
Terrible refund policy and customer service. Refused to replace or refund damaged shoes because I did not keep the original packaging. What a scam!!!
Helpful Report
Posted 6 years ago
Their shirts are at least 2 sizes too small and the bottoms are very short. Takes about a month to ship also.
Helpful Report
Posted 6 years ago
DO NOT BUY FROM THIS COMPANY!!! THEY SCAM YOU FOR YOUR MONEY!!!
Helpful Report
Posted 6 years ago
Damaged goods and not the item I ordered. They will not send me instructions on returning item and have not sent me what I paid for. Terrible company
Helpful Report
Posted 6 years ago
The order never arrived and they wouldn't give a refund.
Helpful Report
Posted 6 years ago
Made a purchase over a month ago and still have not received my shoes! So disappointed - $32 wasted
Helpful Report
Posted 6 years ago
I placed an order it's going on three weeks I have not received it yet I am not happy
Helpful Report
Posted 6 years ago
DO NOT BUY ANYTHING FROM THIS COMPANY!!!! It's been 4 weeks since I placed an order, and merchandise has not arrived. 3 out of 4 items out of stock and they didn't confirm this for 3 weeks! Remaining item has yet to arrive from China!
Helpful Report
Posted 6 years ago
Horrible products. You get what you pay for!!!!! Cheap prices for no quality cheap merchandise. The company is located in China.
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Posted 6 years ago
Chinese Company should you expect …...
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Posted 6 years ago
order never arrive and still waiting for refund. This is a scam.
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Posted 6 years ago
i placed an order in March and still waiting for my wallet. The on line help seems to be the same person responding using different profiles. They keep saying its out of stock and make promises. Im still waiting for a refund. Do not order from this company.
Helpful Report
Posted 6 years ago
I am a shoemaker who has had my designs stolen from my website which is www.ruthemilydavey.co.uk, they have stolen photos and now have started reproducing my designs very badly, they are a SCAM and you will get badly made products if anything at all, do not support these people!
Helpful Report
Posted 6 years ago
One blouse came with a hole in the front and the other one had no button hole in the sleeve. Size was way off. I wear a size 14 and I’m their clothing line even a 3x was to small. Yuck. I will not order again
Helpful Report
Posted 6 years ago
Dont trust this website.My order was never delivered, I got an email that my order was returned because of some issue with my address šŸ˜‚ I sent to emails with my address and asked to resend it, but I got few emails saying that I never replied and I will get my money refunded šŸ˜‚ In the next 7-14 days I will know if my money were refunded. Never buy again from this website 🤯😔
Helpful Report
Posted 6 years ago
I gave 40 euros for a fur coat. it's so delicate its fabric like a jacket. shame on you !!!! Never buy anything from NEWCHIC. .
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Posted 6 years ago
This website stole our pictures and using them to sell their copies that have only recemblence to our pictures and our item Thats the reason that you will never recieve what you paid for in this website. If you also was scammed by this website join our facebook group "newchic victims! " . Together we can take this scammer website down!
Helpful Report
Posted 6 years ago
NewChic is rated 3.6 based on 4,874 reviews