Soufeel Reviews

Name: Soufeel
Rating: 3.67

3.7 Rating 867 Reviews

67 %

of reviewers recommend Soufeel

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Metrics

3.7

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality is so lovely! It may be difficult to see the plastic peel that is on the product but keep picking it will be there! Once it is off all I can say is WOW! Would highly recommend to all my friends ❤️”

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Posted 4 years ago

“Wife loved the gift . No issues .”

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Posted 4 years ago

“My product came scratched up and damaged however they were very kind in regards to getting a replacement sent out to me!”

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Posted 4 years ago

“I haven't got my item and no one is giving a answer as to what's going on it says it's in transit but it's been in transit. I’m really disappointed ... don’t waisted ur time”

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Posted 4 years ago

“Perfect and unique present to show your love ❤️”

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Posted 4 years ago

“I am very happy with the service that was provided to me, the order arrived on time and the work that was done for my order was very well done”

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Posted 4 years ago

“I received my order & it came broken so I got in touch with the company & they have kindly offered to send a replacement out”

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Posted 4 years ago

“Amazing team work to get this completed before mine and my partners 7 year anniversary. Product is fantastic ☺️”

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Posted 4 years ago

“When my locket came to me damaged, it was very easy to get help with replacing it. The new one sent was perfect and the process was easy. Thank you Soufeel for the time and help with replacing my locket. I absolutely love it!!!!”

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Posted 4 years ago

“i love it!! such an amazing gift!”

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Posted 4 years ago

“The products are amazing! Only giving 4 stars because it did take about a month to get. But they came out great!!!”

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Posted 4 years ago

“Love the photo blanket . It was a gift to my sister of her beautiful boxer Ali Beale. Thank you Doreen”

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Posted 4 years ago

“I ordered end of last month I got a shipment status which said they are sent out But the tracking status has not changed since Feb 2nd I asked them, they said the order has already arrived in US, Custom has been completed But I made sure this with local post office They said they have not received my order yet They l lied to me I am really suspecting that they may be scammer”

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Posted 4 years ago

“Loved the item. Shipping kinda took a while but that’s about it”

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Posted 4 years ago

“As order, waiting was not that long. All was great!”

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Posted 4 years ago

“Was given another tracking number that helped me be at ease about my order timing and arrival. Was contacted within 48 hours when I had sent an email with a concern. I ordered jan 28th and it was delivered feb 16th. Was given a 9-15 day shipping time not including production. The item arrived just as pictured and I am very happy with the outcome of the product!!”

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Posted 4 years ago

“Perfect for cute and different gift 🎁😍”

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Posted 4 years ago

“I’m spite of covid and weather related issues. I got my product in amazing time and it is beautiful. Better than I could’ve hoped for! I will definitely order from here again!”

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Posted 4 years ago

“I am a returning customer! Great prices, beautiful jewelry and other items! I always received my order sooner than expected. Customer service is super friendly and quick responding if you need them for anything. Definitely ordering again in the future.”

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Posted 4 years ago

“SCAM ALERT!!! Never made or shipped item. Stopped responding to emails.I ordered in January Items was suppose to ship 2/5. It still hasn’t even been made. The one response I got was it might being getting made, it might have been made and failed inspection, or it might be waiting to be shipped. They would send me a tracking number when it shipped. That was on 2/9. I have to dispute the charge with credit card company. SCAm”

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Posted 4 years ago

Soufeel is rated 3.7 based on 867 reviews