Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not get an estimated ship date until after I ordered. I am in the middle of a remodel and will not get my order, which I need to complete, for 1.5 months.”

Helpful Report

Posted 5 years ago

“Peter. Customers support services “SUCKS “ I was returning the 2 items that I received. They return refund only 1 item, other items in process. So I waited for a week and still no return refund yet. Contact customers support service again, They send me a return receipt label again. I was waiting for my return refund about a month still no refund yet, until now. I strongly recommend not making Business with “WISH “”

Helpful Report

Posted 5 years ago

“I have a order I have been waiting for nearly two months the date on the order keep changing so I can't do anything.Im waiting for 9 order nothing is coming the dates on the other ordering keep changing also will I ever receive any of those item when I can't get refunds.”

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Posted 5 years ago

“Hi I was Intrested in buying but after reviewing all the negative reviews I no longer interested in buying horrible people work hard for their money that’s 😢 sad how can they sleep at night...”

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Posted 5 years ago

“On Feb. 1, 2020, I ordered a rain jacket - received a confirmation on Feb. 2nd and my Mastercard was charged on Feb. 3rd. As promised it was delivered on Feb. 20. It was ill fitting and of poor quality. I've made repeated attempts (via e mail) to return it, but they require a photo to be attached to complete the return process. I don't have a cell phone - nor do I have a printer. Their phone number on my MasterCard statement is not in order. I want to return this item - I want a credit for $45.50 even more so.”

Helpful Report

Posted 5 years ago

“Order Huawei 512GB micro sd card. Took about a month. Arrived today. stuck it onto my PC using the USB. Look to be all good. Ran some read write forware. Came with error. OK then copy some file onto it about 10GB. stopped working. put Android pad . failed to show up. It is FAKE product. Wish.com is provided a platform for fake products to exported out of China. Now i am worried about how safe payment card on there site. If you do make a payment use your credit card . i would be much easy to get your money back, if at all. I wish i had read these review before buying it.”

Helpful Report

Posted 5 years ago

“Customer service atrocious, I tried to cancel an order as soon as I put one on and got “We are unable to cancel any orders from this website. Since its shipped from China and delivery will take two months.“ try June 24th 2020 unbelievable”

Helpful Report

Posted 5 years ago

“We are unable to cancel any orders from this website. Since its shipped from China and delivery will take two months.”

Helpful Report

Posted 5 years ago

“STOP STOP STOP STOP STOP STOP Stop ordering from this company. A simple inquiry on an order can drive a person INSANE. I had a simple inquiry on an order and over 20 emails still not resolved A SIMPLE INQUIRY. Just beware there are major problems with both service and quality of items ALL BAD,”

Helpful Report

Posted 5 years ago

“ORDERED A PAIR OF COPPER ARTHRITIC GLOVES. THE ORDER NEVER ARRIVED AS CLAIMED, AND WHEN IT FINALLY DID, THE SIZE WAS NOT WITH OR ON THE GLOVES. ON MY ORDER FORM IT STATED THE SIZE ORDERED WAS XL. THE PAIR OF GLOVES THAT CAME TO MY DOOR WERE SO SMALL, A CHILD 10-YEARS OLD COULD NOT FIT INTO TO THEM. TOO SMALL. WISH IS A SCAM AND SHOULD BE BLOCKED FROM THE INTERNET. BY THE WAY, YOU CAN NOT GIVE A POOR RATING LESS THAN 1-STAR. I WILL NEVER DEAL WITH THIS BUNCH AGAIN.”

Helpful Report

Posted 5 years ago

“HOW IS GOT SCAMMED ON WISH.COM. I BOUGHT 2TB FLASH DRIVE ON JANUARY AND PROMISE TO BE DELIVERED IN 20 DAYS, WAITED FOR IT NOTHING UNTIL MARCH WHEN I RECEIVED A DROPPED PARCEL THIS MORNING AT MY DOOR AND OPENED THE PARCEL TO SEE 3GB AND NOT 2TG. AM NOT GONNA ADVICE ANYBODY TO BUY ON THIS PLATFORM BECAUSE THEY ARE NOT TRUSTWORTHY. ATTACHED ARE THE IMAGES OF WHAT I RECEIVED”

Helpful Report

Posted 5 years ago

“Waiting times are ridiculous. Don't fall for their limited time $1 deals, eventhough you order before the time runs, you will always receive a notification that the order was not processed on time, it's such a scam. There is no real customer service to contact and ask the questions you need to ask. Their idea of customer service us to provide you with very limited options to choose from so they never really deal with the issue at hand.”

Helpful Report

Posted 5 years ago

“Stuff is poor quality and takes forever to ship. Only ordered once.”

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Posted 5 years ago

“Ordered a dress. Waited 8 weeks. Quality was terrible. Was transparent more little a slip than a dress. Went straight in the bin.”

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Posted 5 years ago

“Still waiting for order week Amazon 1day”

Helpful Report

Posted 5 years ago

“I want refund my cash I don't want your product”

Helpful Report

Posted 5 years ago

“I bought an item that I believed was from UK. It turns out that it's from China and the order will take 2 months to arrive. Had I known I would not have bought the item. They should state what country it comes from and the estimated delivery date on the listing. Needless to say I won't be buying from Wish again.”

Helpful Report

Posted 5 years ago

“I have ordered from Wish.com back on feb 6th 2020 and its now March 7th 2020 and I still have not received the item I had ordered I would not recommend ordering thru wish unless you are willing to wait for ever to receive it!”

Helpful Report

Posted 5 years ago

“Tried to charge my account almost $300 dollars for a purchase I never made.”

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Posted 5 years ago

“I shopped for three items: iPhone screen protector, weightlifting gloves and a baseball hat. After I selected the items and put them in the shopping cart, the prices on all three items were increased from what was shown in the browsing section, and then the prices on some items increased again when I put my credit card information in. In the U.S., this is unlawful; it is called "bait and switch." They wasted my time and lost a customer for good. If this is how they want to do business, they will fail. They are a very far cry from Amazon.”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews