Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish quote extended delivery times but you place your order kNowing this but most times they fail to deliver on the promised date and regularly slip deliveries by weeks and sometimes months. When you try to complain and in some cases cancel the order because of failure to deliver on time your complaint is dismissed and refunds are refused. My recommendation is do not deal with this company even though the price is the lowest because you get what you pay for!”

Helpful Report

Posted 5 years ago

“Could not get intouch about my order”

Helpful Report

Posted 5 years ago

“This company is ridiculous. They take your money, don't actually send you a product, and when they mess up, they don't do anything about it. Delivery time is over 2 months for a hat. Estimated delivery date was pushed back by a month AFTER they took my money, and when I tried to explain that I needed to change the delivery address because of their issue/mistake, they wouldn't help me, instead blaming ME. Now, the hat will be delivered to an address with different people living at it and no way for me to get it. Customer service is a joke. No contact number and an automated chat bot which doesn't actually answer questions. This is ridiculous. It's all a scam. I'm demanding a refund. If you're even thinking about buying from them, think again. I hope they go out of business.”

Helpful Report

Posted 5 years ago

“i bought 19 dollars worth of stuff and then it sent me a text saying it was confirmed then 100s started to confirm that i didnt even do and it took about 1400 dollars and i will be taking this to law enforcement”

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Posted 5 years ago

“I ordered 2 items in Jan and one in feb I keep getting told my package will be delayed. It’s now mid March and still nothing. Will never buy from them again”

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Posted 5 years ago

“Ordered several items, on several occasions, they took money, only to be told WEEKS later item not available. Delivery costs are also quite high on some things. Contacting customer service is a waste of time, all automated replies. Sticking to AliExpress in future.”

Helpful Report

Posted 5 years ago

“Most items are junk! Ordered 4 USB sticks--none worked. Ordered solar panel and controller--they canceled the order and then said it would take 2+ weeks to get the charge to my card refunded. I still haven't seen it. Terrible products, sellers, and customer service.”

Helpful Report

Posted 5 years ago

“right watch wrong model for me this watch is a waste of money, the watch is nogood i will rever wear it”

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Posted 5 years ago

“Ordered goods, did not realise goods come from China, 2 months for delivery and will not refund”

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Posted 5 years ago

“After ordering, received an email your order will arrive within three months. However, received an email within two weeks that it was delivered. Nothing came to us. It's a fraud site”

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Posted 5 years ago

“Why are there different prices for the same item but in different places? Also, you will find one price listed on the picture and when you get to the order page it's a whole lot higher. Finally, there is no way to contact customer service to ask them which price is the right price, because when you get to the final tally, you normally see the higher price listed. But in general, I've had good luck with the merchandise I've received from Wish. You have to be careful, though, about sizes, so make sure to read the reviews.”

Helpful Report

Posted 5 years ago

“they again changed the delivery date of an item...today 14th March was the delivery date given and then today it got changed and the item isn't even in the UK yet....full refunds should be offered when they lie like this.”

Helpful Report

Posted 5 years ago

“I ordered an Item....I received something I had not ordered and when trying to lest wish know via the really really bad online not-customer support chat joke thing on the web site....it refused to let me submit a response with pictures proving that they had sent the incorrect item........Don't use these people...they change delivery dates on orders on the day they are due....they are at best incompetent and at worst thieves.”

Helpful Report

Posted 5 years ago

“In November 2019 ordered white winter boots email said they were sent but never got them was charged but never got.melinda Roth”

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Posted 5 years ago

“Cant talk to no person just a none meaningless email no physical human at all my Dog left the last response an he got someone another dog all there product is junk knock off half ass pit together rejected items be careful don't order any bows if you're even in it for practice my 6 yr old Fisher price is better”

Helpful Report

Posted 5 years ago

“wish.com is a scam site and if you order off the site your credit card details are given to fraudsters in china etc. All the positive reviews on here are from spammers trying to trick you into using their "discount" code so they get paid a commision if you do. Dont be fooled wish.com is a scam site.”

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Posted 5 years ago

“Bought a product through wish. Received an item in the mail that was worth less than a quarter of the item I purchased. Filed a complaint and refund. Still no luck been back and forth with them 5 xs already. They keep marking my case as solved. I stopped recieving responses. Going through my bank for a refund. Last time I use wish. Customer service is terrible.”

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Posted 5 years ago

“My January months refund didn't get yet. Customer support always send pre type answers.Ask your card company,it take 14days but wish never send any proof of refund.*Fraud people*”

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Posted 5 years ago

“Shipping takes to long; still waiting.”

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Posted 5 years ago

“Wish stored my credit card details without my authority then used them to purchase some dreadful item in size XXL which they billed to my home address. When I contacted them to complain they claimed that I 'ordered it by accident'. The are flat out fraudulent.”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews