Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“15 unauthorized charges totalling over $200. DO NOT BUY SQUAT FROM THEM!!!!”

Helpful Report

Posted 5 years ago

“Do not order any item from this website. It is absolutely scam and no protection for your purchase. If you receive a wrong item you have to pay post for return. It’s ridiculous. You can rather to go on eBay. A better customer protection. I am not afraid to give order number. Not recommend for every consumer. Customer service is also scamming”

Helpful Report

Posted 5 years ago

“I noticed the cheaper prices on the Wish website so I ordered a few items for the pandemic. A week later, I kept getting emails in a foreign language from Wish so I just deleted them. Received one of the items yesterday and the hand sanitizer was pure rubbing alcohol. I noticed that there were 7 additional items on my order list that I DID NOT order, so I contacted them and had to cancel my debit card today in order to stop any further erroneous items being added. Biggest ripoff company ever!!!!”

Helpful Report

Posted 5 years ago

“It's a complete scam. On the website it puts my country's currency but my bill was in USD instead so I ended up paying 1.4 times more than what I agreed with wish. Also all the products would knock offs. Will never purchase from them again, and neither should you.”

Helpful Report

Posted 5 years ago

“Recieved 3 of 24 orders. Shipping refunded on some. No refund for the purchase price. No contact with a real Company Representative.”

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Posted 5 years ago

“I’m going to file a complaint to the FTC. All I ever get on my shipments is a response from a bot saying my package will arrive on a date it’s been way past due and then you get an email from a person saying it’s on its way.”

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Posted 5 years ago

“But actually, zero stars. They have blatantly stolen images for their product pages across various niches, from Bernadette Banner's historically accurate dress to several instagrammers nail art designs. SHAME! SUPPORT THE REAL CREATORS! DO NOT SUPPORT THIS TRASH.”

Helpful Report

Posted 5 years ago

“Sent me the wrong items and then keep asking to send pics of shipping label SCAM DON'T BUY, I have never been asked to send pictures of shipping labels and I did send and they keep saying they couldn't read it. SCAM SItE”

Helpful Report

Posted 5 years ago

“Charged £10 delivery for an inferior item which took almost a month to arrive. The headphones I bought are cheaper on EBay with free delivery. Complete rip off- you have been warned”

Helpful Report

Posted 5 years ago

“I ordered a vest on March 17th,2020. It was billed right on the same day before the product even shipped or a notice inform me when the approx shipping date. On April, 20th I still didn't receive the product nor any explanation about the delay. There's no way to talk to a customer service agent. The phone message refer me to support @ wish .com. As I follow the direction to the chat, there weren't a real service provided. I was referred to a consulting vender with $1.00 charge to find out what happen to my order. I want to warm other consumers about this company. This company is a fraud and practices predatory business. It lures customers with low price and advertisement tricks. I will report to my credit company. This will be the last time I will have any business relationship with this company.I want other customers to be vigilant about this company.”

Helpful Report

Posted 5 years ago

“I too was fraudulently charged by Wish yesterday - multiple times. We need to shut these people down. Is there a telephone number that anyone has . They billed me for multiple products and fortunately I was close to my phone and could hear the pings. If not, I'm sure they would have ordered thousands of products on my credit card - which they aren't allowed to keep on their files!”

Helpful Report

Posted 5 years ago

“Wish is not legit. You order but the price is not the same as the advertisement. I ordered since march and did not even get tracking. If I knew that the company is from CHINA , I wouldn't even attempt it. PLEASE DO NOT ORDER FROM CHINA. WISH IS A SCAMMER.”

Helpful Report

Posted 5 years ago

“receiving refunds is vey difficult. I would not recommend the wish website to anyone. like others wish are quick to take your money but goods are never received. Absolutely disgusted . have sent numerous photo's of an item I no longer required but still no credit issued”

Helpful Report

Posted 5 years ago

“I have spent lots of money on this app an they keep screwing me over haven't got one order to work an they have taken money of my account. I will prosecute to full extent!!!!!! #betterbuisnessbuear #BBB”

Helpful Report

Posted 5 years ago

“Exactly the same posted 4 hours ago happened to me. I bought from this site since a year ago, i never went to this place more. Suddenly yesterday i recieved a fraudulent order from wish, a 44€ product. I had to cancel my bank card, also i checked my account and surprisingly it is not the first time, i have 3 fraudulent orders in the last month (April 2020)”

Helpful Report

Posted 5 years ago

“Judging by the reviews I change my mind about shopping here”

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Posted 5 years ago

“My credit card has just been compromised through this shopping site. I bought some items about a year ago and the quality was poor and haven’t bought through them since. This current glitch has caused me to have to contact the bank , have my card shut etc . I don’t recommend this site. Stay clear ! Plus the postage is more expensive than the product in most cases. Rip off”

Helpful Report

Posted 5 years ago

“Customer service is non-existent, just be aware of this before you buy....Shipping is horrible.”

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Posted 5 years ago

“I've been very satisfied with my purchased. I've mostly bought things like phone chargers, kitchen stuff like canisters, storage boxes, slippers, etc. and have been very happy with the quality given the very cheap prices. It does take 3-4 weeks to deliver. I also always look at ratings and reviews to make sure other users have liked the item. If the item doesn't arrive on time (has happened on some occasions) or is not up to the quality, Wish customer support has always refunded the money. The first time i used wish i didn’t know whether to trust so i decided to pay the least possible with this code: ( yltwdyp ), till 50% off on total cart.”

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Posted 5 years ago

“Terrible..I ordered a shirt paid for it and never got it ...I uninstalled the app and never going to shop from there .”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews