Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First purchase and I won’t be buying again ever! Delete the App! Delete your payment method. Flimsy cheap material was what their so called blouse was made of! I discarded it the next day! I’ve tried emailing the company to no avail. Want to make sure my personal info is discarded permanently w this company! They charged my cc way note than the shirt was actually listed! Buyers Beware!”

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Posted 5 years ago

“NOTHING was good about my experience with WISH don't use it!! First takes forever to receive it well...actually I have only received 1 item from my order after several weeks, it was wrong nothing close to what I picked. I can't track any of the order, i can't get a response from Wish customer service!!!! I will be reporting to better business bureau.”

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Posted 5 years ago

“Ordered some stickers for my Ring doorbell. Getting them in 2 months. Had I known that beforehand, I would have bought them elsewhere. Coming from China on a dolphin, apparently. ;)”

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Posted 5 years ago

“Decided to give it a try. Never received Items I paid for.”

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Posted 5 years ago

“Signed up, selected item, went to the shopping cart to pay for them and the price was higher in advertised. Cancelled order, closed account and went to kohls.com.”

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Posted 5 years ago

“If I could rate 0 stars I would. This site is basically like being scammed by indians. Getting a refund is almost impossible. Please use a compente company like amazon or shop local.”

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Posted 5 years ago

“Sorry people ! Wish.com it is no as awesome as it seems to be . In fact its pathetic. I found out about Wish.com three months ago .I opened and account and I went large an order $900 plus dollars in merchandise , once I received some of the items weeks later ,the order was incomplete and some items were the wrong color and size . I reached out to customer service and you have to go through a difficult task to express your inquiry.. Than once some one response to your complaining proper English it seams to you are talking talking a different language. They don't grasps what your complain is and reply with just non sense trying to brush you off . I just give up and let them keep my missing items in my order and take a lost. Never again! stay away, Chinese people and companies are only there for themselves.They don't give a F......K about your or what you think...DONE!!!!!!”

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Posted 5 years ago

“I am done with Wish. I ordered an item in October. Still has not arrived. I ordered another item that came incomplete. I was even having trouble finding their site for “customer service “. Most of the items can be purchased at Dollar Tree.”

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Posted 5 years ago

“What you see on the picture and what you get are totally different. Poor materials, poor quality, poor finishing. Plus, once you ordered, you cannot cancel. You may return paying additional shipping costs. Customer service is automated. Not happy at all.”

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Posted 5 years ago

“I ordered one item from wish, it was one dollar. Then a few days later I look at my bank account and see we've been shorted by a grand and some change. I immediately started searching transactions and see several wish.com orders which I didn't place. They have one $900 purchase and several other $45, $3 etc. All added up to $1140. Scary. So I log into wish.com, on there, there were several items ordered, but added up only amount to $200 from the wish site, so I try to speak with someone, nobody is available so I dispute the charges with paypal, that was 12 days ago, paypal is trying to get our money back, but never will I order even a $1 item from wish. They're thieves who run a shoddy company and no customer service or appreciation to speak of. We have bank overdraft fees and still standing here, waiting for this to get fixed. Not cool.”

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Posted 5 years ago

“No matter how great the deal you think it is it won't be turn off his page delete that app do not buy repeat do not buy anything from wish. They lie and manipulate and take your money do not refund when your order is not correct get away from them this is the 1st negative blog I've had to enter”

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Posted 5 years ago

“There wad no option to return .the top was not cashmere and was a disgrace very bad and distressing”

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Posted 5 years ago

“Junky merchandise that broke after just a few uses. Atrocious customer service! Actually, no customer service. They have no phone number to speak with a human being, and the url they supply is incorrect.”

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Posted 5 years ago

“This company is a joke ! . They advertise an item cheap and then when you want to buy it they say is not available . I bought a Food Vacuum Machine and ordered some special plastic bag for it . They said that the machine ISNOT available again but sent the bags instead which is useless . Try to contact their customer service which is non e instance . Any way BE CAREFUL !?”

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Posted 5 years ago

“I bought 7 items with wish neither of the items delivered to me I will never recommend them to anyone Worse they can't even explain why the items didn't get to me. I was refunded for the items but not for shipping costs.”

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Posted 5 years ago

“SCAM! Guys, DO NOT buy from this company. They manipulate orders, the price displayed and the price in the cart are different for the exact same item. Also, many of the orders are not delivered and lastly, when you ask for a refund, they will come up with excuses that you are not eligible. I've just lost around $400 to this trash company. Don't be the next victim. ”

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Posted 5 years ago

“I was charged for 2 items totalling £80/45p but I then received an Email saying these items were not available at the price advertised I could have a refund or credit I chose the refund direct to my bank account ,unfortunately this still has not happened , but I have been charged again for one item £48 , I ordered at least 10 items but have not received any of them !!! Plus I am about £200 out of pocket !!! What is happening , I for one will not be using WISH in the future ,I would not recommend them to anyone looking for reliability of prompt service or delivery David I Halls”

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Posted 5 years ago

“I ordered 4 U-King stage lights (LED PAR cans) 1 did work at all, 2 stopped working after 1 hour of use and the 4th stopped working after 2 hours of use. The only response I received from the company was that they were outside the 30 day refund window. Lights are supposed to work, not give out after a short period of use, they obviously do not support their products. They are obviously junk. A warning to future customers - do not purchase these products”

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Posted 5 years ago

“I have paid for items that I have not received would like my money refunded back into my bank account”

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Posted 5 years ago

“My computer was stolen and an order was made in the amount of $128.00 as soon as I found out I canceled the order and requested a refund from wish as well as PayPal and both refused to refund my money. This has been a nightmare for me but I did cancel all else they bought but Wish refuses to refund me. My days with wish are coming to an end. I have contacted my lawyer and hopefully can resolve this issue.”

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Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews