Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered lots, scary stories, I’m not ordering anything until they prove themselves. Eg ordered one cloak, two days later it can’t be stopped because “it’s already been shipped”. Gonna go to my local Better Bus Bureau and complain. Then go to the Canadian Groups that oversee this kind of site! Just waiting 🧐🧐🧐”

Helpful Report

Posted 6 years ago

“I would give them negative if I could. First of all I had to wait a very long time to receive a few of my purchases. One top was way too tight and the other shoes were too tight. I would like to return them but I do not see these items under my orders. And there seems to be NO way to contact a human being about it. What a complete waste of time and money. No more Wish for me.”

Helpful Report

Posted 6 years ago

“I wish I had ordered from Amazon!! Ordered a coforter and received a coforter cofer, ordered a cell phone and after the money was taken out of my account I found out it was actually a cell phone cover, ordered the call phone and still have yet to receive the phone or covers, ordered a universal laptop cord and received a bunch of cord adapters... I'm going to stop there, just feel like I've been scammed and wish I never ordered from this joke of a company.”

Helpful Report

Posted 6 years ago

“According to the company it says my item has been confirmed as delivered. Took the tracking number to post office, they say it has never entered the country. Can’t get my money back, don’t have my items. I’m just out of luck. Will never order from this site again. I don’t see them being in business long because seems this happens to lots of customers.”

Helpful Report

Posted 6 years ago

“A lot of times I didn’t even get what I ordered. Shipping will usually take over a month, sometimes two. Quality is rarely good although I have ordered licensed items and they were real. Wouldn’t reccomend for big items, health & beauty or clothing but is okay for boredom shopping for small things.”

Helpful Report

Posted 6 years ago

“The last 2 5D Paintings I bought were horrible! They are nothing at all like their pictures! It was a waste of my money. Also I bought a ring and its so cheap looking and the band on it has chunks missing. I've been VERY DISSATISFIED with some of the items I bought. If you're into doing the 5D paintings don't waste your money ordering them from WISH because you'll be very unhappy with them. Go to Amazon to order them and get exactly what you pay for and you'll will be happy in the end.”

Helpful Report

Posted 6 years ago

“Products are junk, and it took 2 months, and still never Arrived! DO NOT USE THIS SERVICE!”

Helpful Report

Posted 6 years ago

“Décor Comfy Couch Pet Bed for Dogs & Cats, Available in Multiple Colors & Sizes Store: Furhaven Pet Products I bought this product that supposed to be new. After I received it I decided to wash the cover after having it for 2 months. The foam insert was covered in a soft, brown, fuzzy dog hair that is not my dogs. My dog has a black, coarse, straight hair. I have attempted to call the customer service phone number listed on their website which is never answered. I emailed them with pictures and they requested more pictures which I sent. Now every time I email them I get a coded email in return.”

Helpful Report

Posted 6 years ago

“I’ve bought items from Wish previously, now I see your selling Toilet paper with President Trumps face on it. Because of that I would never buy from you again. You’ve crossed the line as far as I’m concerned. I will speak against your company with every chance I get.”

Helpful Report

Posted 6 years ago

“Husband Ordered 2 cell phones one came as a cord not cell phone and then never received the other phone. Tried to contact no response. Still after 8 months still no phone. 50/50 shot u get what u order. Con artists”

Helpful Report

Posted 6 years ago

“This is nothing but, a scam! Nothing in (2018)should take 6 weeks to be delivered from anywhere! Took them less than a sec. to pull the money from my account. Yet! Made in China means we have a trade deal with China. Coming from China is bypassing all Americans regulation. I smell a stinky fish!!!!!!”

Helpful Report

Posted 6 years ago

“Wish has bad customer service and poor cheaply made products. Save yourself a headache and go buy somewhere else.No direct contact with customer service and some products are never delivered, while WISH insists that they are without offering any proof.”

Helpful Report

Posted 6 years ago

“Keep telling me products were delivered. Nope!Were gifts for stepdaughter. Wanted to be great xmas for her. Wish=no gifts! Don’t use this site! Tamera Jones. Wilmington DE”

Helpful Report

Posted 6 years ago

“Ordered four items: shoes two tops and leggings. SHOES: not like the picture, cheap laces GREEN TOP: literally a 6yr old couldn’t fit in this top and my plus size self ordered a double X... NEXT TOP, GRAY: again wayyy too small and I ordered a bigger size to safe than sorry and its all junior size. LEGGINGS: Again, clothes for a young tyke. My money is gone and store credit for what? For more too small clothes? No thank you. I WISH THE WISH APP WAS REAL. 🌈 #themoreyouknow”

Helpful Report

Posted 6 years ago

“I saved up the money to buy a iPad for my son for Xmas ! Went and ordered it on wish ! The order said processing and will arrive by 12/22/18 today they just canceled my order for no reason and said my money would be refunded to my card in 10 days ! Which turns out to be right on Xmas day ! I’d never buy anything from this site again ! Deleting the app soon as I get my refund! Scam artist !”

Helpful Report

Posted 6 years ago

“a bad site, a company that steals you things of poor quality! I do not have 8 objects. I did not get them to the deadline and they told me to wait for 30 days. After these 30 days they wrote to me that their policy is that they can not advertise after 30 days They are thieves.”

Helpful Report

Posted 6 years ago

“Have had my account blocked for no reason (ordered loads of times). Now they want a copy of my bank statement to prove I have ordered before.... Money has been taken from account for order I tried to place”

Helpful Report

Posted 6 years ago

“Iordered a necklace through wish off of facebook they took my money and i never got my product even after trying to contact them for weeks nor did i get a conformation number to even track my product . They don't have customer service skill at all. i would never buy another product from them again”

Helpful Report

Posted 6 years ago

“Should be zero stars! I ordered some car seat covers and still didn't receive my stuff over 2 years ago. They suck and don't even waste your time on these guys....”

Helpful Report

Posted 6 years ago

“Was sent tablet that wouldn't switch on .It was returned and am finding it very difficult to get refund.Avoid at all costs.”

Helpful Report

Posted 6 years ago

Wish is rated 1.2 based on 3,687 reviews