Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,688 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stay away from wish.com danger will rodinson.”

Helpful Report

Posted 6 years ago

“Been trying to get refund for winter boots through they're stupid app no customer service reps to speak too they are a scam save your time and money stick with ebay and amazon.”

Helpful Report

Posted 6 years ago

“after 2 months, half of items are still not here. their customer service is just an automated chat that shows tracking status which I already knew by clicking on order info. their customer service phone number os just a voice message to use the customer service bot online. and I still havent gotten any reply after emailing them a week ago.”

Helpful Report

Posted 6 years ago

“Worst online shopping experience. Low quality, smaller than shown online, different design, broken stuff. You can easily get better stuff at lower price on any other website or store. Don't waste your money by shopping on this app.”

Helpful Report

Posted 6 years ago

“We heard about wish from a friend and thought we would give them a try. Knowing they were new I used Paypal to pay for the item, figuring that might protect us... Our purchase was from a place called KaDina Fashion Jewelry, the quality was very poor and the fit was not good. The product also unbeknownst to us was shipped from China. Overall we were not happy with the product, we contacted wish, since that is the only place we could contact, for the next 3 weeks their robot customer support repeatedly asked for pictures of the item, that I provided. There is no phone # to call them!!! Finally I contacted Paypal, thinking that would help, I am an ebayer and paypal has always been there for me. Nada. My STRONG advise re Wish is run run fast do NOT do business with them ever!!!”

Helpful Report

Posted 6 years ago

“I used my first time around March 2018. I ordered various items. I received almost everything, but one item. I tried to contact wish, and I sent messages, but I didn’t received any answer and not refund for the item I didn’t receive. I got disappointed for the lack of connection with any customer service. Another thing is that Wish shows one price of sale, but when you open the website, there is another price higher than the one they show in the add. I don’t think it is a good way to get people to buy their products.”

Helpful Report

Posted 6 years ago

“Took forever for stuff to arrive. Still haven’t gotten a sniff of the 3 stuffs I ordered. It’s a joke of a company. Wish I did my due diligence before ordering. Guess what they say is true, when something sounds too good to be true, it usually is!”

Helpful Report

Posted 6 years ago

“I have not got my stuff”

Helpful Report

Posted 6 years ago

“NEVER ORDERING FROM THIS SITE EVER AGAIN! (shame really as there were some good stuff i wanted) - The reason being is that after my order, monies were deducted from my account & yet the site requested a copy of my Bank Statement - What other online site does that??? When I questioned it, they said to wait 72 hours for my account to update. A week later (today) I discover that a day after they said to wait, they CANCELLED MY ORDER & REFUNDED ME - even though I did NOT request this. WTF did they do this?? A very dodgy site in my opinion. Do NOT TRUST THIS SITE _ DO NOT ORDER FROM THIS SITE!!!”

Helpful Report

Posted 6 years ago

“Prices are very cheap but Its been 3 months and I still have not recieved 2 of my items. Worst place to shop. Never again. Guess thats what I get for going the cheap route.”

Helpful Report

Posted 6 years ago

“I've been fighting since the 2nd of November to return my money that after my son ordered stuff with my card without me agreeing to it first. They put the money back on wish cash never gave me the ability to have it put on my card. Mind you it was only 30 mins or so after that I caught it! This is nuts I used to love shopping at wish till that happened never again!!!”

Helpful Report

Posted 6 years ago

“I ordered a bunch of stuff got my tracking info It never changes The last one said it left it’s no we are a week after delivery date and still no arrival Then it says we refund your money when it get there you keep it No I used the wish money to order a few other items I wonder if the will arrive I also ordered a metal detector to give as a gift and I’m wondering if it will arrive by December 19th of 2018 or 2020 No happy yet Let see what happens”

Helpful Report

Posted 6 years ago

“had ordered some t.shirts extra large was more like small ,but now i know to order xxxl and there a great fit, still shop on there had some great buys”

Helpful Report

Posted 6 years ago

“I ordered a duvet cover and received a different one from the one that I chose. I have complained twice and have been told that it’s only a “colour variation”. I am REALLY ANGRY with this TERRIBLE customer service!”

Helpful Report

Posted 6 years ago

“So far received all my items. Even promptly refunded my money for a faulty item. Will continue to shop w/them :)”

Helpful Report

Posted 6 years ago

“I cancelled an order due to fact it cost to much, a day later they send me a confirmation of a coat being sent that i did not want! Then they act like they dont understand my issue, and keep asking what the problem is...they are absolute THIEVES!!! they placed an order for me and stole money as far as im concerned . They never showed the end result of the total bill, so that it could be edited if need be. Watch your bank account”

Helpful Report

Posted 6 years ago

“Unfortunately I did not read any reviews before I ordered 13 different items from Wish. Three were electrical items that arrived with no instructions. I gave up after two weeks trying to get instructions. Two other items came in damaged again it has been three weeks with no success. Another item was totally different from the description and you guessed it after three weeks they said they will refund the cost of the item but not the shipping that cost more than the item. All items were very cheaply made. Customer service is a joke. " DO NOT ORDER FROM THESE PEOPLE"”

Helpful Report

Posted 6 years ago

“While sleeping a charge of $14.00 was made to my credit card by Wish.com. There is not a direct way to contact Wish.com After 6 weeks I finally filed fraud charges with my State.”

Helpful Report

Posted 6 years ago

“Long shipping. Took 2 months to arrive after a shipping date of 30 says.Cheap quality. Phone case was very bendable. Product nothing like picture showed. My cell phone is now cracked thanks to wish cheap phone case and screen protector. I’ve only had the case and sceen protector for less than 2 weeks. Will never order from wish again.”

Helpful Report

Posted 6 years ago

“why are these crooks running a scam not in jail? do not be scammed..stay away from these bandits”

Helpful Report

Posted 6 years ago

Wish is rated 1.2 based on 3,688 reviews