Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,688 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

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“Décor Comfy Couch Pet Bed for Dogs & Cats, Available in Multiple Colors & Sizes Store: Furhaven Pet Products I bought this product that supposed to be new. After I received it I decided to wash the cover after having it for 2 months. The foam insert was covered in a soft, brown, fuzzy dog hair that is not my dogs. My dog has a black, coarse, straight hair. I have attempted to call the customer service phone number listed on their website which is never answered. I emailed them with pictures and they requested more pictures which I sent. Now every time I email them I get a coded email in return.”

Helpful Report

Posted 6 years ago

“I’ve bought items from Wish previously, now I see your selling Toilet paper with President Trumps face on it. Because of that I would never buy from you again. You’ve crossed the line as far as I’m concerned. I will speak against your company with every chance I get.”

Helpful Report

Posted 6 years ago

“Husband Ordered 2 cell phones one came as a cord not cell phone and then never received the other phone. Tried to contact no response. Still after 8 months still no phone. 50/50 shot u get what u order. Con artists”

Helpful Report

Posted 6 years ago

“This is nothing but, a scam! Nothing in (2018)should take 6 weeks to be delivered from anywhere! Took them less than a sec. to pull the money from my account. Yet! Made in China means we have a trade deal with China. Coming from China is bypassing all Americans regulation. I smell a stinky fish!!!!!!”

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Posted 6 years ago

“Wish has bad customer service and poor cheaply made products. Save yourself a headache and go buy somewhere else.No direct contact with customer service and some products are never delivered, while WISH insists that they are without offering any proof.”

Helpful Report

Posted 6 years ago

“Keep telling me products were delivered. Nope!Were gifts for stepdaughter. Wanted to be great xmas for her. Wish=no gifts! Don’t use this site! Tamera Jones. Wilmington DE”

Helpful Report

Posted 6 years ago

“Ordered four items: shoes two tops and leggings. SHOES: not like the picture, cheap laces GREEN TOP: literally a 6yr old couldn’t fit in this top and my plus size self ordered a double X... NEXT TOP, GRAY: again wayyy too small and I ordered a bigger size to safe than sorry and its all junior size. LEGGINGS: Again, clothes for a young tyke. My money is gone and store credit for what? For more too small clothes? No thank you. I WISH THE WISH APP WAS REAL. 🌈 #themoreyouknow”

Helpful Report

Posted 6 years ago

“I saved up the money to buy a iPad for my son for Xmas ! Went and ordered it on wish ! The order said processing and will arrive by 12/22/18 today they just canceled my order for no reason and said my money would be refunded to my card in 10 days ! Which turns out to be right on Xmas day ! I’d never buy anything from this site again ! Deleting the app soon as I get my refund! Scam artist !”

Helpful Report

Posted 6 years ago

“a bad site, a company that steals you things of poor quality! I do not have 8 objects. I did not get them to the deadline and they told me to wait for 30 days. After these 30 days they wrote to me that their policy is that they can not advertise after 30 days They are thieves.”

Helpful Report

Posted 6 years ago

“Have had my account blocked for no reason (ordered loads of times). Now they want a copy of my bank statement to prove I have ordered before.... Money has been taken from account for order I tried to place”

Helpful Report

Posted 6 years ago

“Iordered a necklace through wish off of facebook they took my money and i never got my product even after trying to contact them for weeks nor did i get a conformation number to even track my product . They don't have customer service skill at all. i would never buy another product from them again”

Helpful Report

Posted 6 years ago

“Should be zero stars! I ordered some car seat covers and still didn't receive my stuff over 2 years ago. They suck and don't even waste your time on these guys....”

Helpful Report

Posted 6 years ago

“Was sent tablet that wouldn't switch on .It was returned and am finding it very difficult to get refund.Avoid at all costs.”

Helpful Report

Posted 6 years ago

“This is a website selling duplicate chinese products from china and its a RIPOFF. Quality of the stuff is poor and I am surprised that they are allowed to sell in the US. NEVER BUY FROM TGIS WEBSITE. Sometimes are charged but never receive the product.....CHINESE FAKE ITEMS”

Helpful Report

Posted 6 years ago

“I have been buying from wish since 2017, I bought up to 70 items in various orders and there is only two items I did not receive which is not a big deal because if I do not get an item on time I asked for a refund, refund is granted and when the item come I get to keep it. Apart from some of the item looking cheap and some of their sizes or off they offer some really nice things especially their shoes I love the ones I bought. If they realized you do not received your item on the schedule date they are sending you a message asking if you receive this item. For the person who have bad experience I don’t know what happen but I enjoy buying from wish. I recently order a sneaker.”

Helpful Report

Posted 6 years ago

“Ordered "makeup" brushes, received cheap paint brushes. Ordered ring, paid postage, never received. Total ripoff.”

Helpful Report

Posted 6 years ago

“This is the worst site to buy anything! We do not receive copy of the total value of the order and we receive the payment balance from Paypal and we can not compare the prices of the orders. The pictures they have of the items are not the same of the ones the shipp. I can not recommend this site, this is the cheapest and awful site. They stole your money!”

Helpful Report

Posted 6 years ago

“I wouldn’t even give them one star. I NEVER got my items. I just lost 25 dollars. So disappointed!”

Helpful Report

Posted 6 years ago

“I starting ordering from Wish back in December of last year (2017). Well, I wish I had looked at their reviews before starting to order and I wish I had stopped ordering from them after I started getting clothing (and other items) that were way tiny (no where near the sizes that we would call say....Medium, Large, or XL...more like children's sizes. I wear between a medium and an XL in junior/misses and wear between a 13-17. I would have to order 2X and 3X and sometimes they would fit, but a lot of times they would even be too small and in a few cases they were way too large), or very low quality items, or better yet either it taking months to get my packages or not getting them at all. But, I trued to be honest with them, gave them the benefit of the doubt, and tried to give them a fair chance. I have actually gotten some pretty good stuff from them, including clothing, but over half of the items I have received over the past year have not been worth the money or the hassle. My boyfriend and have spent at least $500 (maybe more) with Wish over the last year. We had ordered a really nice 5,000 BTU air conditioner this past summer and so far, I have not issues with it. Now with all my coupons, savings, and the free shipping it only cost about $110. And we don't have any complaints on the A/C, but I had to obtain refunds for quite a few items, including clothing that was either of very poor quality, didn't fit, or NEVER came in. I tried to be honest and fair with them, but I feel strongly that between my orders in June/July and September, they didn't intend to send them because I did not receive about half of the things that I ordered. They blacklisted me several months ago (before I realized that they were not coming. See they take FOREVER to come in the mail unless you spend way extra on expedited shipping and they want you to give them between 30 to 60 days to receive them). They conveniently did that and had not sent me clothing that I had ordered starting back in June and up until say, August or September. They sent me all the makeup I ordered back in August and September, and it was great. I have received some things that actually worked or was a pretty decent quality and a pretty good deal. They have not sent me probably at least 10 to 15 pieces of clothing and they blackballed me so I can not even contact customer service to let them know (they block you from contacting customer service when they "flag" your account , but they will take your money). Needless to say, I have not ordered anything else from them nor will I. There are too many other reputable sites that one can order off of and not get ripped off or sent inferior quality items from (and that you could actually receive your merchandise when your order). So, I would encourage you NOT to order from Wish if you can help it and if you do, order at your own risk!!!!”

Helpful Report

Posted 6 years ago

“Decent quality and great prices delivered everything I ordered”

Helpful Report

Posted 6 years ago

Wish is rated 1.2 based on 3,688 reviews