Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,688 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well it's been 30 days since I ordered & still not received my order😡😡. Tracking says 2 more weeks!!!🤢😡”

Helpful Report

Posted 6 years ago

“Same here. Bought an item that luckily wasn't expensive, and it never arrived. I'm unable to contact support because I supposedly had excessive refunds, but it was only one item that didn't work as designed and I offered to send it back. Support told me to keep it and issued a refund. Now I can't even speak with anyone about the recent order I did not receive. Will never buy from wish again”

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Posted 6 years ago

“Most of the items I ordered were very poor quality or incomplete. The clothing that I have ordered is not according to the sizing charts. Returning items is too much work. I guess I will not be ordering anymore from the his company.”

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Posted 6 years ago

“Such a terrible company. You get sucked in since the prices are cheap but you get what you pay for. Ive given them multiple chances. Items are not how they seem in pictures. Items take 6 months to arrive. My card was "charged" without me using it. Wish didnt resolve the matter. They said it was my fault even though I didn't use my card. Its saved in their system I wonder who used it.... My bank had to reimburse me. I've had 1 good purchase out of 7 of them. Not worth the headache.”

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Posted 6 years ago

“I ordered a dress on November 5th 2018 for Christmas. Expected delivery was Dec 1- 14. After the 14 th, they changed it to Dec 21. It did not come and I rechecked the shipping track number , only to find out it is in Hong Kong as of Dec 20th. Just asked for a refund. Will never order from Wish again!!!!!!”

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Posted 6 years ago

“Stay away from the gold rings that say they are 18k gold filled, they are only gold plated and will tarnish after wearing it for a month. I didn't pay much for it, thank god, but have purchased another ring from Amazon that will be 100 times better than this piece of junk.”

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Posted 6 years ago

“Disappointment completely outweighs any kind of deals found on the extremely cheap products. In a day with so many inexpensive options, this sight has the absolutely worst delivery service.”

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Posted 6 years ago

“This is a hit and miss company..You do not get your merchandise 80% of the time. Some of the items I have received in the past take over two months..I gave them a two because they do refund your money..But if you defend on items for Christmas you need to order in January..LOL”

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Posted 6 years ago

“This site is a joke. Nothing is the same as advertised. Then there is no way to get a refund because no one responds. I would not even give 1 star!!!”

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Posted 6 years ago

“We need to stop this non sense website, liars , dishonest people ,, don't waste your money people !!!!!!,!!!”

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Posted 6 years ago

“I bought some items since November now it's almost Jan I didn't receive my shipment so sad . This is my first experience buying and the last .”

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Posted 6 years ago

“I made the mistake of purchasing 5 shirts from them at the same time. Not one fit! Everyone of them was so cheaply made that I was afraid to wear or wash them. Huge waste of money!”

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Posted 6 years ago

“False and clever advertising on the app. If it seems too good to be true rest assured that IT IS! They completely avoid you and redirect you without letting you get anywhere for complaints... you can only print a return label to mail the “item” back at YOUR cost and supposedly refund your money after they receive it! In the description it describes every single little detail about a great camera with awesome features.beware of a store “rodneyyi” buyer beware!!! I WISH I have never have bought from you”

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Posted 6 years ago

“Ok everything was good until I had a complaint, then I got no reponce”

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Posted 6 years ago

“When i first ordered from them they delivered things to me on time then . i started ordering more things. And was disappointed. They stuff did not look like it. Did on the app . and my other stuff i ordered . never came its December . i still didn't get my stuff from this summer . im done with them . Dont waste your money . the so called customer support is bs to”

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Posted 6 years ago

“The swimsuit I ordered came in the wrong color. It is took me 16 emails to customer support and O am still their. I explain that system of Wish bloking me when I try to attach photo of the swimsuit. However support system keep sending me same standard message, explaining protocol of submitting request. It is mockery. Order ID#5bb5d76a383ac12b778f1532.”

Helpful Report

Posted 6 years ago

“Every item I purchase went to donation hope it can be used. I was seriously contemplating to throw all my items I purchased into trash can. It look good on the ad and when I received the merchandise it was a joke. The clothes seriously looks like it was put together by a amateur learning to sew, it was a joke. There be no way I get caught wearing that at home, much less in public. Sad thing I went on a shopping spree bought about 450.00 worth and none of the items clothes, home accents, housewares etc was worth using. A complete waste of money don't ever buy. This app should be illegal and consider a fraud.”

Helpful Report

Posted 6 years ago

“HORRIBLE ! I've ordered from wish twice and have yet to receive my second order that was placed on December 1st. First, they told me it will get here on the 17th and now they are saying the 24th, if that. The first time I placed an order, I ordered a tempered glass for my phone. After a month went gone by, never received the item. Contacted customer service and just got a refund, I don't have time for this company, never will they see any of my money again. And No, I would not recommend this stupid website to anyone. THIS COMPANY IS A JOKE !”

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Posted 6 years ago

“I have 3 items never received but customer support says time has expired for refund even though I haven’t received my items”

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Posted 6 years ago

“Very bad experience. Worst online shopping ever”

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Posted 6 years ago

Wish is rated 1.2 based on 3,688 reviews