Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought cushion cover, poor quality thread missing.Took a long time to arrive ,will never buy again from them .”

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Posted 5 years ago

“Sends wrong items. Order takes very long. Takes forever to refund. Deleted app. Will never buy from them ever again.”

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Posted 5 years ago

“Very, very slow with delivery and customer service is horrible. I will never do business with wish again.”

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Posted 5 years ago

“so purchased from this company for the first time and have been overcharged by 50%. have emailed them and it's like you are not even talking to a person, I have received the most ridiculous generic response from them , and then one of which didnt even apply to my order - iysclike talking to a computer and they gave refused refund me. dont use they are rip off”

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Posted 5 years ago

“I would never use this website again. I have been charged for an order I did not place and they are refusing to refund the money to me. They reply to each of the emails with the same answer every time. I cannot find a telephone number to call them”

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Posted 5 years ago

“I ordered before Christmas it's now February. Wish offered a full refund on December 31st but never reversed the charges. I sent them over 50 messages asking for my refund, So I had my bank take care of my refund LOL. When Wish noticed my bank reversed the full charge, they sent me messages asking if I will give them the monies back they will correct the problem (lol why would I do that!) Now someone name "April" from customer services is sending me messages in Spanish! WTF! WISH IS THE WORST ONLINE COMPANY EVER!.”

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Posted 5 years ago

“Never received it. Wish refuses to investigate even after UPS confirmed the tracking number Wish provided was for another delivery. It was not my address, not my name and not my item. This is a scam! Avoid ordering from here!”

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Posted 5 years ago

“Why are you advertising and selling what you don’t have. A day after I ordered items I received 3 emails one by one that they don’t have them. Don’t waste your time on this company. They are fraud!”

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Posted 5 years ago

“I am very upset with their false advertising on site. On jewelry the ad will claim 925 silver but the rings I have received are not stamped. I have cut and polished many gemstones, I can tell real gems from fakes most times. Their genuine gems are usually fake. When a huge sapphire or ruby is only $5 that is you big clue that it is fake. A 4 C perfect ruby would cost $25,000 and up and would not be mounted in silver. I ordered a "suede" coat in size 4 X as I usually wear 2 or 3 X I knew I need to order a larger size. When it came it was either Large or X large. The coat was labeled 100% cotton. Nothing suede on it at all. The stitching was terrible. Very badly constructed. Today the 4 magnetic bracelets I ordered came and there is nothing magnetic on them. I am done from ordering from Wish. I am afraid to see the rest that I have ordered if they ever get here. By the way any items they do send do not have instructions.”

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Posted 5 years ago

“I ordered my products almost a month ago. It will be almost another 3 weeks BEFORE I am supposed to actually receive them”

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Posted 5 years ago

“I ordered a few items a while back so my account was dormant. I got a new phone and wish app wasnt on my new phone and yet an expensive item arrived out of the blue to my house. Someone had hacked my account. I know I didnt order anything because the app wasnt even on my phone. I had to upload it then get to my account and delete my account. I no longer trust it.”

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Posted 5 years ago

“Worst experience ever! Im never gonna order something again. why does this company still exist ?! very high shipping costs after ten days!!! my order was not shipped yet and i did not receive a message. customer support is a robot so thats not very helpfull/”

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Posted 5 years ago

“The price you see is not the price you pay, if you find an item very cheap like solar lights or powerful torch for £1 I guarantee you that they will cancel them and excuse they will give is “your item was not processed in time therefore we cancelling your order and you will get your refund in 14 working days “ If you complain they will say you can only order one item, even if you only ordered one item you get the same response, I’m sick of this Chinese sites, what do you expect from China even customer service is made in China.”

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Posted 5 years ago

“You won't have future costumers if they don't get anything orders placed. You be very lucky to get what you order. They take your money and don't deliver the products. It's a scam. I placed four orders and received one, which happened to be the cheapest one. When you confront them, they give you the round around. Don't bother go to amazon or any other place for that matter. If they truly cared they would have refunded my money. Oh by the way use paypal, at least they wont charge you many times over. That being said paypal is good for three weeks as opposed to credit card.”

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Posted 5 years ago

“Avoid Wish! They never replay your messages and the items never arrived. If you are lucky and they arrive, the quality id bad. Not recommended AT ALL!!!”

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Posted 5 years ago

“Ordered a small item about a year ago from Wish ( about $4.00 ) and never received it. Small enough order not to waste my time in asking for a refund, more like a test order from a company I knew nothing about. I have never left a negative review for any order from anywhere before. I will never order again from Wish.”

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Posted 5 years ago

“Placed an order in November for delivery before Christmas, now into February and still waiting. To date I have complained to Wish 3 times and have been totally ignored. I know I will never get my money back or the item I ordered. This is the worse shopping site iv’e ever used and would advise everyone not to use Wish.”

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Posted 5 years ago

“Delivery very slow,items do not arrive & company do not like to refund payment.”

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Posted 5 years ago

“BE AWARE BEFORE ORDERING ANYTHING FROM THE WISH STORE I PURCHASED A MOBILE PHONE AND RECEIVED AN ORDER FOR A DIFFERENT AND NOT WORKING PHONE I HAVE CONTACTED WISH AND VENDOR AND KEEP GETTING THE RUN AROUND SEEMS LIKE THEY DONT REALLY CARE THE ACTUAL VENDOR WAS NOT FOUND AT THE ADDRESS IN SYDNEY SUPPLIED”

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Posted 5 years ago

“I purchased a radar detector from Wish, and it doesn't work, light comes on and it says fasten seat belts and that's all. (Chinese junk)”

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Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews