Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its garbage made in China. Stay away! I ordered an 2xl jacket and it would not fit a Ken Doll! This company should be shut down! Total Scam!!!!!!!”

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Posted 5 years ago

“I purchased an item for a dollar plus shipping and they couldn’t supply. They refunded me $2.00. What a joke. So they kept all the shipping money. DON’T PURCHASE from this company. They take too long to ship an item and if they can’t supply, keep your shipping money.”

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Posted 5 years ago

“It's not what went wrong its what is taking so long. I've order small items over 2 months ago and still waiting. Wish just sent me a question request to ask if I recieved my order- I did not. So that tells me they dont even know... so done”

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Posted 5 years ago

“I'm so Sorry But WISH IS BOTTOM OF THE BARREL JUNK !!! Everything I have received so far isn't worth the package they mailed it in. Sorry Wish you should really check some of these items before allowing on your sight. 10 items so far and takes weeks to receive when you do the disappointment is overwhelming. Shirt was so thin, paper hard and like a sheer on a window. thumbs down. Earbud holder wouldn't even close was so badly made didn't have any way to keep closed no clasp no nothing. TRASH I never seen such poor quality even at the dollar tree has better quality product. Fool me once shame on you!!!!! I'm done with buying ever”

Helpful Report

Posted 5 years ago

“AVOID wish if you value your money. Low cost products equal (for the most part) low quality. I’ve bought several items - most were a disappointment. The last straw was a laptop computer. It did not work. I was given a link to download a return label. I sent laptop back and it simply vanished. WISH refused to help. I ended up opening an investigation through credit card company and WISH closed my account. AVOID wish. Terrible customer service. Mostly poor quality products.”

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Posted 5 years ago

“scam didn't receive any product and no money back scam”

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Posted 5 years ago

“4 attempts to return an expensive item (Prosenic Robot cleaner £166) and customer support has not advised me how to do just that. I am on here now hoping for advice but fear it will be a letter to the Ombudsman. Signed Graham.W.”

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Posted 5 years ago

“No customer service for refunds.”

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Posted 5 years ago

“never receive my order and no money back”

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Posted 5 years ago

“I wish i can give you negative stars but this site is not allowing me to. Wish is a Fraud and it compromises your personal details including your bank details (that you never even saved in your wish account.) Somebody placed orders worth $50 and i didn't even know that. This is the security they provide with the account. I tried reaching out to customer care but it sucks, it's their mistake and they are not giving my hard earned money. I would suggest people to not even set up your account or buy anything from wish. Ohh and they do not have any phone where you can talk to them directly. They have fixed answers an they won't even listen to you.”

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Posted 5 years ago

“Very clever scam sell things very cheap tell you it will arrive within so many days and then tell you it's going to be months low-cost items so they hope you won't chase it up just cancel it and get your credit card to refund the money 14 days..”

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Posted 5 years ago

“0 Stars Customer service is terrible because all they have are bots. I still have not received my order and it’s been over 30 days. They gave me a delivery date, then emailed me after that date to give me another delivery date...and it still hasn’t arrived after the second date. So I have no idea if I will ever receive my item...the cost was $87. Might need to file a lawsuit if I don’t receive my item. I will never order from Wish ever again. Now I know why the website is called Wish...because you will Wish you receive your item!”

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Posted 5 years ago

“Yes. Big good”

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Posted 5 years ago

“You should put what shipping will cost before you have to make the purchase. Shipping is like 5 times more than the product, and it is an unknown prior to purchase. What a scam”

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Posted 5 years ago

“I placed an order , I realized I had an old address, I changed my new address , didn't change in my order still the same old address , I try to call them , no live person a phone robot , it told me to go to the website. I could not change my address or cancel the order it was to late my order it has been processed , I will receive the items a month or two months later to my old address. I called my bank to dispute the charges.”

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Posted 5 years ago

“Great stuff cheap, no real contact info. No address, and a horrible rep. It's called too good to be true for a reason. This and some other similar sites - you learn to recognize them - are just plain thieves. If you cannot resist, check with your credit card company or bank for ratings and whether they'll guarantee/insure your purchase. What's the message here? DON'T BE STUPID!!”

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Posted 5 years ago

“I got an item free only to see later a cost attached. Why this happened?”

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Posted 5 years ago

“At the beginning it was worth it. Took a few weeks to get the product. After a few purchases the prices are going up, the shipping costs are going up and it's taking more than 2 months for it to be shipped. Crazy. I buy something today and I'll get it in june. Seriously?!?!”

Helpful Report

Posted 5 years ago

“Hi I ordered my items , I waited for a month and they claim they refund my money but I never see them . I never request return my money that what they do now then they fail to fill their order.”

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Posted 5 years ago

“I have has a sprinkling of cheap orders on wish over the last few years, not a regular customer. My last order was over a year ago. While I was sitting in a lecture I got a notification that of an order of $61, then it was almost immediately canceled and converted into wish.com credits. I have never made an order that high with wish, it's always been low amounts. I was confused because the app is not on my phone and I was touching no electronic device whatsoever at the time this transaction happened. Later when I was home, I changed my log in password and I contacted wish just to get the run around. First their automated system, then I was able to to email back and forth with an agent. All denials and trying to claim that maybe I placed an order by mistake. When I rebutted all of this, even suggesting they trace the IP of where the order was made, I was told it was going to be escalated to another department, which I feel is a way for them to ghost me. I have been told this is a way for wish to profit off you forcing you to spend you money with them since they stated what wish.com credits are non refundable. I have since filed with my card company a fraudulent charges, my card canceled and a new one is being sent out and as soon as this is settled I will canceling my wish account for good. Horrible site, products and customer service!”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews