Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every piece of jewelry I ordered said it was 925 silver. All lies. It’s honestly whatever because it was so cheap but I’m extremely upset they lie on their website. Multiple items were different from the picture and looked nothing like said product. All in all I give wish a 0 and would tell people to never shop there. Ever.”

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Posted 6 years ago

“I ordered shoes on wish . They turned out to be TOO BIG. Second I ordered 2 dresses. The dresses were not exactly like on pictures. Won't ever order again!!!!”

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Posted 6 years ago

“The clothes are way to small even when ordering 3 sizes bigger and they are cheaply made. Shipping is expensive. Don’t waste your money”

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Posted 6 years ago

“You must be kidding to buy from them, staff is missing. They have no idea or responsibility of their suppliers and it's impossible to get in touch with them let alone get refund of missing staff.”

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Posted 6 years ago

“Wish is horrible . The order takes forever and the customer service is terrible. My order failed to arrive when they said it did and they did not help me . The items are extremely cheaply made and bad quality . I don not recommend this website.”

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Posted 6 years ago

“This company Sucks, They suck you In by showing price pics and when you order the Item It Is way more expensive !!”

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Posted 6 years ago

“My wife ordered one dress which was supposed to come to $11 with shipping. Wish charged her bank account for $99 and some cents. Our bank tried to get the money back from them but they refused. So, my wife paid for 3 dresses that she did not order. When she received them from China they were miles too big (and they were marked "SMALL" ) and the material were paper thin. Steer clear of this fraudulent company. I gave them 1 star because there's no zero.”

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Posted 6 years ago

“I purchased 5items end of March til now they haven't arrived, don't shop on wish. This is totally a scam. You can't even get information about your purchases when you ask them. Robots answering you, like t.f, I wanna talk to a real agent here idiots. I've learnt a lesson here”

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Posted 6 years ago

“very disappointed , i called write email no way to talk to you this is last time i will order from you”

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Posted 6 years ago

“This company sucks!!!! Still waiting for 3 things i ordered last fall!! Dont worry i spread the word. DON'T SHOP on WISH!!!!!”

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Posted 6 years ago

“WISH DRAFTED MY ACCOUNT, HOLD ON SHIPMENT UNTIL THEY RECIEVE A COPY OF MY DRIVERS LICENSE AND BANK STATEMENT? WTF, THEY ALREADY HAVE MY MONEY. I SENT COPY OF THE DRAFT THEY TOOK OUT OF MY ACCOUNT. FOR A TOY JEEP? UMM. CALLED AND REPORTED ON BBB, CALLED MY BANK, SCAM. NO PRODUCT OUT 190.00 /NO CUSTOMER SERVICE ROBOTS AND IDIOTS.”

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Posted 6 years ago

“I just found that the sizes are way way to small got fast delivery my size medium for dog cloths are very very small l ordered lots of dog clothes but to small for my chihuahuas instead of sending them back l donated them to the rescue place l got my second chihuahua from they were very happy so l learned a lesson if it comes from China order 2 sizes bigger other than that l have had no problems”

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Posted 6 years ago

“I will not advice any body to buy anything l mean not anything from WISH because their things is all fake all fake ,l brought things from them like wigs, clothes and other things, when the things arrive oh my God what l saw is very very disappointing and disheartening. Please Please nobody should waste their money in buying anything at WISH.”

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Posted 6 years ago

“I had countless issues! This site is FRAUD! Everything I finally received went straight into the trash. NOTHING is like the pictures. They tried telling me I had a credit card issue which is BS. I then got a link I clicked on one time asking for a copy of my drivers license. Was not comfortable with that and clicked past. Since trying to redo my cc info and post multiple complaints I get NOTHING!!!! NO person and ZERO ability to file against delivered horrific items. This site is a scam. No live person with NO way to resolve multiple issues. Can take weeks, months for delivery and by then they are MIA! DO NOT purchase from this site/app! FRAUD! They do kindergarten cutouts of items that are worse than my middle school projects. I ordered 20+++ items and ALL are absolute GARBAGE!!!”

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Posted 6 years ago

“Prices go down before you get merchandise and they don’t adjust cost product bad quality comes from china”

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Posted 6 years ago

“The prices DRASTICALLY increased.”

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Posted 6 years ago

“SCAM!!! Run by USELESS idiots who do NOTHING when you have a question. I would give a zero if I could.”

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Posted 6 years ago

“If I could I wouldn't even give it a star. I had been playing the daily giveaway and got some free things until a couple of days ago I claimed something I really wanted. Right as I clicked it it said oops it look like we're out of stock. When I went back it said it was in my cart and that I already claimed an item. When I went to my cart it was completely empty. when I contacted their support it took them over a week to respond. Just to tell me I removed it. No. I didn't remove it. Fix your app.”

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Posted 6 years ago

“Hello i was very disappointed in the clothing, the service, and the integrity of the company. First they charged my credit card completely even though none of the items shipped. Second the items did not look like what was displayed. Third there wasnt an easy way to return the items. Fourth watch the shipping charges. Fifth your credit card is charged an exchange rate fee because the products are shipped from china.”

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Posted 6 years ago

“Customer service is useless. I have sent five emails explaining into my situation and the response doesn’t even make sense. They have not tried to understand my situation and the mistake the wish company made regarding my account. I would NOT recommend using this website. Pay a little extra to have security in your purchases. What you pay is basically what you get.”

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Posted 6 years ago

Wish is rated 1.2 based on 3,687 reviews