XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,061 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 3rd June 2025

781

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers and delivery timing very good. Online selection a little constraining. I would have liked the Same flowers ie yellow roses but in a basket rather than bouquet”

XpressFlower 4 star review on 23rd February 2022

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Posted 3 years ago

“The item ordered same as the picture.”

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Posted 3 years ago

“Other than there was no call to update of the delivery... Otherwise all are good. I love how the flowers were being wrapped up nicely!”

XpressFlower 4 star review on 21st February 2022

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Posted 3 years ago

“fuss free online purchase. Prompt customer service , support on weekend. Call to confirm address, update before delivery & also called up to confirm delivery done. lovely flowers too”

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Posted 3 years ago

“GREAT TKS...”

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Posted 3 years ago

“Delivery was done within the expected time range, online order and payment was simple enough.”

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Posted 3 years ago

“user friendly ordering process, with wide selections & fast delivery services!”

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Posted 3 years ago

“Good website and fast delivery despite CNY holiday.”

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Posted 3 years ago

“NA”

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Posted 3 years ago

“their service is of the best quality as compared to the others I have experienced. Although they gave me a shock at the last minute to say the specific flowers I ordered 1 week ago were not available, they managed to solve it and get it in the HQ and not at the VIVO city outlet which is limited they say. Between them and competitors humming with an experience at humming, I would continue my flowers and corporate hampers with Xpressflowers I will be posting my review on https://www.onehealth.sg”

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Posted 3 years ago

Hi Jeremy, Thank you for the compliments, However, it makes us sad that you experienced a few inconveniences. I'll share your feedback personally with the department concerned and will evaluate what we need to do to prevent your experience from happening again. One of my representatives will reach out to you to provide you with a small token that you can use on your next purchase. Again, thank you for your kind words and for sharing your experience with the rest of the community. Please rest assured that we will continue to strive to provide you with our very best customer service. We'll be here when you need us again! Cheers, Chuck CS Manager

Posted 3 years ago

“I choose your company is because you have an earlier delivery date. the price is a little ex”

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Posted 3 years ago

“Delivered as expected. Thank you”

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Posted 3 years ago

“Easy online transaction. Fast delivery as ordered the night before and the item delivered the next day afternoon!”

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Posted 3 years ago

“There was an issue with the order received which was the only reason I’m giving it a 4. However, the customer service and the prompt resolution XpressFlower provided is undoubtedly one of the best I have experienced. 👍🏻”

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Posted 3 years ago

“I need to send a condolence wreath on an urgent basis. I placed my order at night and I have the option to select for the next morning delivery with a small fee, which is a plus point over other florists who has no options for you, even if you are willing to pay a bit more for the morning delivery. All their deliveries are in the afternoon. I was constantly updated via sms, emails from XpressFlower, from order confirmation, on its way to delivery and received by the recipient. Very prompt florist and I highly recommend them.”

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Posted 3 years ago

Hi Felicia, It means so much to me and everyone at Xpressflower that you took the time to write a positive review. Thank you for your kind words. We appreciate the feedback and you letting others know of your great experience with us. Please let us know if there is anything we can do to make your next experience with us even better. Keep safe and have a wonderful day:) Cheers, Chuck CS Manager

Posted 3 years ago

“Reliable and delivery instructions complied.”

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Posted 3 years ago

“Beautiful, nice decoration, perfect service.”

XpressFlower 4 star review on 4th January 2022

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Posted 3 years ago

Hello Sanjay, Everyone here does such a great job because our customers are always so nice! Thank you for your very kind words and we hope to serve you soon again:) Once again, thank you for shopping with us! Cheers, Chuck CS Manager

Posted 3 years ago

“Delivery was on time. However, 2nd day, there is mold on 2 flowers.”

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Posted 3 years ago

“The delivery was prompt. But the wreath was not beautifully arranged. Pls see attached picture.”

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Posted 3 years ago

Dear Customer, Thank you so much for your kind feedback and photo. We are checking this internally and will get back to you ASAP Cheers Sam Chief Experience Officer

Posted 3 years ago

“Initially my friend tried putting in the order using his phone, but kept getting an error. Later I managed to put in the order using PC. Quite of a few repetitive questions asking for the same information, such as destination address. The picture could have been better if indicate clearly whether include or exclude the stand. Was there an option for live chat or submitting an inquiry? I don't recall seeing that window. Overall, good experience.”

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Posted 3 years ago

Dear Customer Thank you for kind feedback. We will be reaching out to you directly to understand more. Cheers Sam Chief Experience Officer

Posted 3 years ago

XpressFlower is rated 4.7 based on 6,061 reviews