XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,061 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 3rd June 2025

781

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was superb ! Order in the morning and before 3pm it's was delivered and I even received message on the status. Just that the wreath looks better on picture..”

Helpful Report

Posted 3 years ago

“Great service over the phone and flowers were fresh and beautiful. Would be great if there were more organic fruit choices and the cost is less pricy.”

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Posted 3 years ago

“Christmas flowers are very festive and the led light is awesome, the card is abit too small & plain though. the envelope should also indicate recipient name to appeal people to open. Delivery person is kind to explain led light switch.”

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Posted 3 years ago

“I am happy with the service provided. Just a small request to have someone local (Singaporean) to serve queries and communication as the philipino staff’s pronounciation is not clearly understood and there were a lot of times I have to ensure if the message was sent across clearly especially when she was reading out contact number and address. Thank you”

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Posted 3 years ago

“Pricing is very competitive, delivery timing fit most business operation hours.”

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Posted 3 years ago

“express service. able to deliver within short hours. however, presentation of message need to be improved.”

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Posted 3 years ago

Hi Christina Thank you so much for your reply and feedback. I will be reaching out to you personally to find more on how we can improve further about the presentation of the message. Cheers Sam Chief Experience Officer

Posted 3 years ago

“The flowers are good. But the delivery is slow. Received the message that the flowers have been despatched at 10 am, but only arrived at 1 pm. Paid extra for this service too.”

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Posted 3 years ago

“so far i would rate the plants 7/10…both the cactus was slated sideways…i wanted it to look like as the picture shown. but still i love the pots”

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Posted 3 years ago

“Product was awesome and delivery was on time.”

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Posted 3 years ago

“Ordering via website was fuss-free, delivery was within timeframe, and product received was similar to photo shown on website, but with some flowers drooping too low. However, placement of message card should not block the 'Deepest Sympathy' message, and response was rather slow through the online chat. Otherwise, generally recommended, will order again :)”

Helpful Report

Posted 3 years ago

Hi Maggie, It is always a delight to hear from our customers. We are usually known for our attention to detail and are truly sorry that this did not reflect on your recent purchase. Please note that your feedback has been forwarded to the department concerned and that I will personally share this with everyone in our weekly meeting with the management. Thank you again for being kind and understanding and for sharing your thoughts on your experience with Xpressflower. At your service, Chuck CS Manager

Posted 3 years ago

“My wife likes it very much. Thank you.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Very efficient and professional”

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Posted 3 years ago

“the Service is good, just the card a bit small, thought will be normal card size Thanks for everything”

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Posted 3 years ago

“Happy with the flower arrangement and prompt delivery”

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Posted 3 years ago

“Fast delivery and the flower arrangements are very pretty. Transaction is fast and easy too.”

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Posted 3 years ago

“Very responsive from the start! On a public holiday as well! Very professional service. Highly recommended!”

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Posted 3 years ago

“Nothing to complain about, except positive feedback on delivery and service experience, encountered thus far !”

XpressFlower 4 star review on 20th October 2021

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Posted 3 years ago

Hello! Thank you, Joseph for writing such kind words. We take pride in our work and it makes us very happy when our clients post about it:) We will make sure that the rest of the team reads your review. Meanwhile, keep safe and healthy! Cheers, Chuck CS Manager

Posted 3 years ago

“The flower was wonderful, my wife love it very much. But when we took out the cake for her birthday celebration, we found that the top layer had melted and topple to the side, it was so embarrassing. We received the cake at around 11:45am and it went straight into the fridge, there were no ice packs in the box and there were evidence of condensation on the topping. Call up the help line and immediately the operator arranged for a replacement cake for us.”

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Posted 3 years ago

Hi Edmund Thank you for your review and feedback. I apologize on behalf of my team for the 1st delivery. My Logistics team is looking into the dispatch process and the suggestions made by you. Thank you once again and we will improve the dispatch process. Cheers Sam Chief Experience Officer

Posted 3 years ago

“Fast and smooth delivery.”

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Posted 3 years ago

XpressFlower is rated 4.7 based on 6,061 reviews