XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,061 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 3rd June 2025

781

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and delivery”

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Posted 3 years ago

“Thank you so much. The flowers are fresh and beautifully arranged. Timely delivery too.”

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Posted 3 years ago

“Great and prompt service!”

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Posted 3 years ago

“great experience... I was the first time with XpressFlower.... provide with great service and fulfilled the special requirement.”

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Posted 3 years ago

“The coordination on when to deliver the flowers had a little hiccup, other than that it was a rather smooth and easy process, thank you!”

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Posted 3 years ago

“Selected mixed colours Gebera however all pink colour Gebera was packed and delivered. But it’s ok. Luckily pink is my favourite colour :)”

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Posted 3 years ago

Hi Jasmine, Thank you for taking the time to write us a review. Apologies on this experience and thank you for raising this to our attention. Will be raising this matter to the department concerned and rest assured that we will be discussing this internally to avoid this kind of situation in happening again. Thank you for your kind patience and understanding and we hope that you'll give us the privilege of serving you better next time. Keep safe and healthy! Cheers, Chuck CS Manager

Posted 3 years ago

“Very prompt in delivery and keep sender updated.”

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Posted 3 years ago

“The process is pretty straightforward. Though in my previous experience in July, its much better. July Order - Asked the CSO if they are able to deliver and she asked me what flowers i am looking for, how many stalks and subsequently suggested and placed the order for me with my instruction to go ahead. (the last part from what i remember though i might had remembered wrongly) September Order - Asked the CSO if they have any tulips and she basically just asked me to go to website and choose tulips under the flowers section.”

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Posted 3 years ago

“Friendly staff and helpful.”

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Posted 3 years ago

“Hi Sam thanks for the delivery”

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Posted 3 years ago

“Pls help to have more variety of gift option”

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Posted 3 years ago

“I am grateful that XpressFlower went the xtra mile to accede to my request of a photoshot of the items that would be delivered to the same recipient. Much appreciated! The pretty lilies were bright just like what was shown in the picture but the cake design looked a little different from the picture posted on the website. Overall, I am a satisfied customer. Will give a rating of 4.2 out of 5 and order from XpressFlower again.”

Helpful Report

Posted 3 years ago

Hi Adeline, Thank you for the kind words and feedback you gave about your recent purchase experience with Xpressflower. My sincere apologies for the cake, yes you are correct, the photo displayed on our web seems to be different on what your recipient have received. We take feedback from our patrons seriously and have already forwarded your concerns to the management team and our cake supplier. We will be checking internally on what happened and be assured we will evaluate what we need to do to prevent your experience from happening again. will get in touch with you soon to address the issue. I apologize once again and thank you for your utmost understanding. Keep safe and healthy! Cheers, Chuck CS Manager

Posted 3 years ago

“Flowers are exactly same as the pictures”

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Posted 3 years ago

“Good service and friendly staff.”

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Posted 3 years ago

“3rd time using Xpressflower and very efficient”

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Posted 3 years ago

“Delivered as promised. Great!”

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Posted 3 years ago

“Staff is patience and helpful. Good service and prompt delivery.”

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Posted 3 years ago

“Hi Sam, There's something in the process that can be improved. When the flowers was delivered i received an unsigned delivery order in my email which doesn't help confirm the delivery was completed in any way. It would be perfect if I could have a snapshot of the flowers on delivery or at the very least a signed delivery order by the recipient. Would put the customer at ease of mind instead of having to call the recipient or trying to find out on his own whether the delivery was successful or not. Thanks and Regards, Alex”

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Posted 3 years ago

Hi Alex Thank you so much for your feedback. These are great feedback which we will definitely look into. As for the photo of the item, I will get my CS to send the photo over to you via email. Cheers Sam Chief Experience

Posted 3 years ago

“Maybe have recommendations for milestone birthdays and accompanying meanings.”

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Posted 3 years ago

“the service was great.”

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Posted 3 years ago

XpressFlower is rated 4.7 based on 6,061 reviews