Yodel Reviews

Name: Yodel
Address: -, - -, Liverpool
Rating: 1.09

1.1 Rating 7,027 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

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1.1

Based on 7,027 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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Yodel 1 star review on 6th December 2025

Seán Gannon

Yodel 1 star review on 10th October 2025

Jessy Mathew

Yodel 1 star review on 13th September 2025

Uniquerecoveryfirm(AT)Gmail...com

Yodel 1 star review on 11th September 2025

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“if i could give it no stars i would orded from argos for next day delivery i had mesg to say that they would text me when on way but did not get text checked email and saw mesg from yodel saying my order was here but i was in all day and nobody had knocked on my door as i would no i have dog who barks at the door they said the parcels need a signature for got in touch with yodel and they said that my parcels had been left but they had been left on the yard of my neighbour who is on holiday and we would not have found them if my daughter had not gone looking down the street shame on you argos for using yodel .”

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Posted 5 years ago

“Driver was stoned i kid you not”

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Posted 5 years ago

“Delivery driver didn't even knock on the door. I was sat in my living room seen him come and just leave the note without knocking. Absolute rubbish company”

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Posted 5 years ago

“Discusting!!!........I got lied to with 2 different stories,where my Parcel was left,Yodel r a Disgrace.....I was,in all day the Driver cud not even be Bothered to ring my intercom or come to first floor but lied,that left it with someone at door of hallway,then said,left in a,Safe place,by mailboxes in hallway for it to be Stolen,they refuse to give me a Refund...beyond me how ther still in business.”

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Posted 5 years ago

“Somehow, the house name was missing from the delivery address. Rather than trying to find out what it should be, they just repeatedly say they cant find my house. They have my mobile number so could call, but they dont. And it is impossible to get anyone to talk to, and the webchat is not available 24/7”

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Posted 5 years ago

“I took time off work to receive parcel, got feedback that they hadn’t been able to access the property. I’d had 3 successful deliveries from other services that day. On raising this was left uncertain that I would receive delivery that day but asked to wait in for a further7 hours. Apparently the parcel had been scanned some distance from my address. I don’t live in a huge town so I’m sure it’s not beyond yodel to retrace so that delivery takes place on the day agreed. Disappointing service.”

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Posted 5 years ago

“Ipswich delivery driver stole parcel and marked it as delivered despite my premises being closed an hour prior to the alleged delivery. Depot manager doesn't care.. probably in on the scam.”

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Posted 5 years ago

“If I could give 0 stars I would. First they have the wrong address so I contact them to change it. They don’t send the changes through to the depot so the next day, they have the wrong address again. Then the day after they say they couldn’t acces my property. There’s a door and there’s a bell, just ring it! Now I have to pick it up at the depot which is an hour away”

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Posted 5 years ago

“As a business absolute rubbish. We are a small family business, as soon as we see Yodel as the courier, are hearts sink. Useless. They ought to be a shamed of themselves. So many courier services out there that get it right. Just copy them. You are costing small businesses money. Yodel are putting small businesses at risk. Just close down and do us all a favour.”

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Posted 5 years ago

“Untrustworthy Order 27579296 from Cotswold outdoor UK website for UK delivery using yodel ref JD0002249681550570 Spend over £50 for next day delivery. I placed the order for over £60 and once payment was received and dispatched the delivery date was changed from 19/05 before 7pm to 25/05. I contacted yodel who claim the seller requested a delivery date of 25/05 not the original 19/05 advertised. I am being lied to by yodel and cotswold outdoor, what an awful way of doing business, Yodel failed to send the transcript of our chat to my email, what have they got to hide ! False advertising to make a sale, very dishonest, unreliable and unhelpful, I would not recommend Cotswold outdoor or yodel to anybody.”

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Posted 5 years ago

“Got the ping and tracking of the van in the next street , waited and then 10 minuets later got the ping to say it had been delivered , i`m sat 10 foot away from the front door with cctv covering the the full length of my 30 foot long street . got in touch with their so called customer service and was told it was delivered at 11.45 , 10 minuets ago , i told them to send driver back and tell me that to my face , they said we will investigate and get back to you in 24 hours . What a farce , it`s only a small £8 shower valve i`ve waited 2 weeks for as i can`t get it from anywhere local i had to get it off ebay .”

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Posted 5 years ago

“They never got to my address.I was home all day by the window .The worst delivery service .Yet they claimed to have dropped a card. Useless people,bundle of liars”

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Posted 5 years ago

“Yet Again disgusting service from Yodel how many times now have I had parcels go missing even though the sender has sent it tracked, and yet again another Parcel missing, would not recommend this company if my life depended on it they are useless”

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Posted 5 years ago

“Reason for non delivery, Driver could not Access property, we live on an open plan estate no gates etc. Redelivered, we get a message that the delivery has been made, 3 hours after it was supposed to be delivered, 2 people at home, note to say the delivery was put through the letter box? It was a case of wine, previous deliveries not happened, excuses such as Breakdowns, damaged cases of wine, left at the wrong address etc. etc. It is criminal,”

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Posted 5 years ago

“I don't write reviews but you push me to it. You are a liar, unreliable and heartless. The delivery claimed he came to my house(11th) left caller card and I wasn't. in. That was the time I received post from my postman and I didn't see the card either. I called your customer service the next day, that the parcel is my daughter's birthday (13th) gift. I was told it will be delivered between 1-3:15 that day (12th) and I should track it. I did for the whole day, at 7:09pm when I thought it's finally here, your van broke down. No call from the driver or any Message whatsoever. My daughter missed her gift. I called again, the robotic customer service said I should keep waiting for my parcel”

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Posted 5 years ago

“If I could award no stars, I most certainly would. This is the very worst delivery service I've ever encountered... no attempts at delivery at my address, tracking is a total work of fiction, rubbishy non explanations and still no parcel. Yodel is a joke.”

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Posted 5 years ago

“Well what can I say my delivery did not arrive even though tracker status says posted through letter box, got no joy from Yodel all they say is it says delivered, I asked for photo to prove delivery but they say you have to contact the supplier.WHAT A LOAD OF RUBBISH, other delivery firms take photos that are available for you to view.”

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Posted 5 years ago

“I've been spend all day to wait for courier...customer service usless..they don't know nothing more then app....of course nobody is coming....the worst service ever”

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Posted 5 years ago

“The worst ever parcel experience, I could not believe how a parcel promised in 5 days not only take a month but also ends up at the wrong address... Disgraceful, would never use these guys again”

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Posted 5 years ago

“2021. We have monkey's that can play virtual ping-pong with there brains on a computer wirelessly. Yet prehistoric yodel driver's can't read updated delivery notes. Every single time i use yodel i have issues and everytime i say i shall never use them again.”

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Posted 5 years ago

Yodel is rated 1.1 based on 7,027 reviews