“I need to cancel one of my policies as I don't own the vehicle however so far you have refused to get in touch to resolve the issue if I don't hear from you within the next 24hours I will have no alternative but to involve the ombudsman I do hope it doesn't need to go that far”
“Easy online purchase, insurance had cover I needed at a great price, £50 cheaper than my renews quote & additional extras for free. Documents emailed to me immediately to check & easy app downloaded to review.”
“Very good service & price. The only thing i would say is- i already have gold star breakdown cover- so would have been good to take that off premium quoted which had basic cover included - even if was £20- to reduce premium a bit.”
“Signing up for the policy is quick and straightforward. However, claiming is a different matter. When a third party hit my car and I had to make a claim in early March (it is now June) the whole process has been a complete nightmare. Countless follow up calls needed, otherwise no contact from the insurance company. Still not resolved. Never again.”
