“Great Price last year but big increase this year found much cheaper with same cover, went online as no telephone to take off auto renew and it didn't work so charged £50 for cancellation on same day policy started when saw I had been charged, which is a bit steep.”
“Been with them for few years now, got a reduced price this year for being a loyal customer, which was very nice, the only thing, (and why I docked a point) "chat "only, and not always convenient times to chat. Would prefer to 'talk' to someone. 😊”
“I was happy enough with the price of my policy, but not happy with having to pay an extra £50+ to change the registration plate on my car. I did it on line, so no using any staff at Yoga. It’s the first time I have been charged for doing this by any insurance company I have used before.”
“My policy for car insurance is due for renewal 5/8 Monday. I have had no renewal quote and cannot contact you ! I have been sent a link from you yesterday but it would not work. Please advise me urgently.
Policy no GDCNA00044318. Thanks Alison James”
“A renewal notice was NOT received for recent car insurance, so the chance to cancel a renewal was not give. Then a text was received to say thank you for first payment.
Car insurance cover had been arranged with another company, and now struggling to cancel your insurance and receive refund”