“Access to and using your website is frustrating ie.
Couldnt locate my payment card to change it.
Purchased a house insurance it didnt appear on the website.”
“There is no customer service as the whole process is completed via an online facility that is very fixed around addresses and details like that (have an option for clients to add their addresses manually)”
“Easy to complete forms and very quick to respond with paperwork. Saved around £200 on my renewal price with my
previous insurer. would recommend as some quotes I had were over £600 more”