“I'd been with the same insurance company for many years, so when I replaced my car I took the opportunity to look around for a more competitive rate. Yoga Insurance gave me that, and included things that were classed as 'extras' on other policies.”
“I accepted a quotation based on 4 yrs NCB which I earned on a second vehicle, I had previously arranged insurance for my first vehicle using its 9+ yrs NCB, but changed to Churchill at renewal time. All went swimmingly, I'd elected to pay by Direct Debit, no issue but when paperwork has arrived it says 9 Yrs NCB, not the 4 yrs, the price quoted and I've payed is based on the 4 yrs, but impossible to rectify on line, how do you even contact this company, a ridiculous situation, but we know what they'd be saying if I needed them should a claim be made - just need it sorted !”
“Pleased with a very good price, ease of applying, only concern was I was under the impression a courtesy car was part of the cover but it popped up as an extra if I wanted so at that point I though I need it so carried on”
“Very quick and easy to get our policy. We had a few questions but these were answered quickly by the live chat. We've never had home contents insurance before so this was very reassuring! Well done team!!!!”
“I purchased house insurance and Yoga had competitive pricing.
The process to purchase was straight-forward.
BUT I really would like to be able to speak to someone when needed, as frustration usually sets in very quickly, about asking anything other than pat questions.
Very annoying.”
“Easy to use web site. Clear questions. However a place for more detailed information would be helpful. i.e., One question was about window locks with keys. My windows do not have keys, but they can only be opened so far without using a special lever. The gap is not large enough for entry, but there was no space to put this information.”
