“My motor vehicle quote included 9 years no claims discount, however I had declared only one year. Of course I was delighted but clearly this is wrong. I could not find a way online to discuss this situation, nor could I find a contact number. I have written to you at the Doncaster address.”
“Yoga charged me £62 for changing my address, that’s 20% what the policy is. I did the change on line. Moved within the same postcode area. No one to speak to, only a Bot, then an agent.
After lots of complaining it was reduced to £31. Appreciate it’s a different post code area, was still in the HU5 area of Hull”