“Managed to deal efficiently with Chat. Was difficult having to wait till limited times that a live agent was available and would be better if a live agent was available for the full Chat time x”
“I took out insurance with you in error. I already had home insurance with you. I have been trying for hours to cancel that double insurance but I cannot seem to do it online and I cannot seem to be able to talk to a human being to explain !!!”
“My previous insurer is no longer providing insurance services, so I have had to change provider. As I am 76 years old and disabled, cost is a factor, and what you are offering seems very good value. The reason for only four stars is that I have not heard of you before and you are untried and tested. I am putting my trust in you.”
